Quick Answer

Live Chat software pricing ranges from $0 to $169 per user per month in 2026. The category average is $56/user/month. 3 of 4 tools offer free tiers.

Quick Picks

Best Value

Olark

From $0/month

Best Free Tier

Crisp

Free plan available

Most Feature-Rich

Zendesk Chat

Up to $169/

Full Comparison Matrix

Product Starting Price Popular Tier Enterprise Free Tier Best For
Olark $0 /month $29 /month $99 /month Yes Small businesses testing live chat
Freshchat $0 /user/mo $34 /user/mo $79 /user/mo Yes Small teams getting started
Crisp $0 /month $70 /month $295 /month Yes Solopreneurs and entrepreneurs
Zendesk Chat $55 /user/mo $89 /user/mo $169 /user/mo No Small teams getting started

Category Summary

4

Products

$14

Avg Starting

$56

Avg Popular

3

Free Tiers

Live Chat Pricing FAQ

01 What is Live Chat software?

Live Chat software helps businesses manage and automate related tasks.

02 How much does Live Chat software cost?

Pricing varies by vendor, typically ranging from free tiers to enterprise plans.

03 What are the best Live Chat tools?

Top options include Intercom, Crisp, Tidio.

Trends