Price checkMonthly
Independent HotelCustomGroupCustomHostel or Long StayCustom
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All Mews Plans & Pricing

Plan Monthly Annual Best For
Independent Hotel Contact Sales Contact Sales Not specified
Group Contact Sales Contact Sales Not specified
Hostel or Long Stay Contact Sales Contact Sales Not specified
Essentials Contact Sales Contact Sales Not specified
Advanced Contact Sales Contact Sales Not specified
Enterprise Contact Sales Contact Sales Not specified
Revenue Management System (RMS) Contact Sales Contact Sales Not specified
Point of Sale (POS) Contact Sales Contact Sales Not specified
Bookable Services Contact Sales Contact Sales Not specified
Support Contact Sales Contact Sales Not specified
Embedded Payments Contact Sales Contact Sales Not specified
View all features by plan (compare side-by-side)

Independent Hotel

Group

Hostel or Long Stay

Essentials

Advanced

Enterprise

Revenue Management System (RMS)

Point of Sale (POS)

Bookable Services

Support

Embedded Payments

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Last verified:
High confidence

Mews uses custom pricing as of October 2026 with 11 plans available. Contact Mews directly for a personalized quote. The median contract is $6,600/year based on 6 third-party buyer reports.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Mews offers 11 pricing tiers: Independent Hotel, Group, Hostel or Long Stay, Essentials, Advanced, Enterprise, Revenue Management System (RMS), Point of Sale (POS), Bookable Services, Support, Embedded Payments.

Compared to other hotel management (pms) software, Mews is positioned at the budget-friendly price point.

  • Median contract: $6,600/yr from 6 buyer reports Precise
  • 10 documented hidden costs beyond list price
  • G2 rating: 4.8 out of 5 from 32 reviews (as of Oct 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Mews cost?

Mews uses custom pricing across 11 plans. Contact Mews directly for a personalized quote. Plans include Independent Hotel (custom pricing), Group (custom pricing), Hostel or Long Stay (custom pricing), Essentials (custom pricing), Advanced (custom pricing), Enterprise (custom pricing), Revenue Management System (RMS) (custom pricing), Point of Sale (POS) (custom pricing), Bookable Services (custom pricing), Support (custom pricing), Embedded Payments (custom pricing).

Mews Pricing Overview

Mews uses custom pricing — contact their sales team for a quote. The Independent Hotel plan requires contacting sales for a custom quote. The Group plan requires contacting sales for a custom quote. The Hostel or Long Stay plan requires contacting sales for a custom quote. The Essentials plan requires contacting sales for a custom quote. The Advanced plan requires contacting sales for a custom quote. The Enterprise plan requires contacting sales for a custom quote. The Revenue Management System (RMS) plan requires contacting sales for a custom quote. The Point of Sale (POS) plan requires contacting sales for a custom quote. The Bookable Services plan requires contacting sales for a custom quote. The Support plan requires contacting sales for a custom quote. The Embedded Payments plan requires contacting sales for a custom quote.

Mews with a 2 years minimum commitment, requiring 30-90 days before the billing cycle ends notice to cancel.

The median Mews customer pays $6,600/year based on 6 third-party buyer reports.

There are at least 10 documented hidden costs beyond Mews's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 17, 2026 from 1 independent source.

Request Mews Pricing

Mews is a cloud-based Property Management System (PMS) with fully custom pricing across all plans, including Independent Hotel, Group, Hostel or Long Stay, Essentials, Advanced, and Enterprise. Add-ons such as Revenue Management System (RMS), Point of Sale (POS), Bookable Services, Support tiers, and Embedded Payments are each priced separately and quoted on request. There is no free plan, no trial, and no published pricing — contact Mews sales for a custom quote based on property type, size, and required integrations.

How Mews Pricing Compares

Compare Mews pricing against top alternatives in Hotel Management (PMS).

Cloudbeds $200-$1000/month View pricing → Hotelogix $79.9-$179.9/month View pricing → Little Hotelier $29-$109/month View pricing →

Compare Mews vs Alternatives

Before committing to Mews, compare pricing with these 3 alternatives in the same category.

VSCloudbeds
From $200/month

Properties with custom tech stacks

Compare pricing
VSHotelogix
From $79.9/month

Small independent hotels and guesthouses getting started with a full-featured PMS

Compare pricing
VSLittle Hotelier
From $29/month

Small properties starting out with core booking management

Compare pricing

All Mews alternatives & migration guides

What Companies Actually Pay for Mews

The median Mews buyer pays $6,600/year based on 6 third-party buyer reports.

What companies actually pay $6,600/yr Median across 6 third-party buyer reports Precise
Review scores
Trustpilot 1.8out of 5 (23)
G2 4.8out of 5 (32)
Third-party review aggregates, as of Oct 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
Support is AI-only by default; human agents require a paid premium tier at roughly 70% additional costUI requires 10+ clicks for basic tasks such as billing, refunds, reservation extensions, and guest phone number lookupPayment processing via Adyen causes operational disruptions with poor and slow support responseOnboarding is complex and requires a $750 fee even for self-service setup
Source: aggregated from 6 third-party buyer reports for this quote-only vendor. Indicative market pricing — not official vendor pricing or contract-grade data.

Mews Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Self-Service Onboarding (Minimum Cost) $750 Year 1 total

A property onboarding Mews without professional services, using the self-service path. Users report this is the minimum onboarding cost and recommend against it.

Trustpilot user review (Feb 2026)

How Mews Pricing Compares

Software Starting Price Top Price
Mews Custom Custom
Cloudbeds $200/month $1000/month
Hotelogix $79.9/month $179.9/month
Little Hotelier $39/month $179/month
RoomRaccoon Custom Custom
WebRezPro $10/month $10/month

Browse all Hotel Management (PMS) pricing →

10 Mews Hidden Costs Beyond the List Price

Beyond the listed price, Mews has at least 10 documented hidden costs that can significantly increase total cost of ownership.

Watch for 10 hidden costs
  • Tiered Structure & Feature Segmentation
    high 1 source
    Grounded summary Upgrading for these features can lead to a "significant budget adjustment" for what might be considered standard in other systems.
  • Integration & Marketplace Fees
    high 1 source
    Grounded summary This contributes to a higher Total Cost of Ownership (TCO).
  • Payment Processing Disruptions via Adyen 5-15% of license costs
    high 4 sources
    Grounded summary Payment Processing Fees: Mews Payments utilizes an Interchange++ (IC++) pricing model, where fees vary by card type and guest's country, making financial forecasting challenging due to inconsistent monthly merchant statements.
    Trustpilot “The biggest issue with with their payment processor of choice, "Adyen". I've never had some many struggles getting support.”
    Trustpilot “They upgraded our credit card processing and sent a new terminal. "plug and play" was the promise. lol. It has been anything but, and they don't even know how to help us. Meanwhile, 5 days later and guests still cannot swipe their card.”
    Trustpilot “Payment processing via MEWS’s master account can make dispute resolution and reconciliation difficult (“indirect relationship” with processors).”
  • Card Tokenization Fee
    medium 1 source
    Grounded summary For a 20-room property with 70% occupancy, this could amount to 200-400 new card tokenizations monthly, adding to the overall cost.
  • PMS Migration Fee
    medium 1 source
    Grounded summary PMS Migration Fee: In the event of switching PMS, Mews is entitled to charge a one-time migration fee per facility, as a new onboarding process is required.
  • API Call Charges
    low 1 source
    Grounded summary API Call Charges: Variable charges for API calls from the PMS provider are passed through to the partner.
  • Deployment and Adoption Fees
    medium 1 source
    Grounded summary Payment Processing Fees: Mews Payments utilizes an Interchange++ (IC++) pricing model, where fees vary by card type and guest's country, making financial forecasting challenging due to inconsistent monthly merchant statements.
  • Premium Support Package Required for Human Agent Access 70% of license costs
    high 3 sources
    Trustpilot “Mews then offers a Premium package at roughly 70% higher cost, supposedly to provide better support.”
    Trustpilot “Reaching an experienced human agent appears to require a premium support tier.”
    Trustpilot “You can pay extra for that, too. Or if you want to talk to an expert about new implementations, good luck.”
  • Self-Service Onboarding Fee $750
    medium 1 source
    Trustpilot “Absolutely laughable that they require you to pay $750 to onboard yourself.”
  • Integration Add-on Costs 5-25% of license costs
    medium 1 source
    Trustpilot “We pay a lot for the PMS and all the integrations.”
Tip

Ask your Mews sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry Trustpilot Consumer reviews grounded summary G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 21 source citations total.

Mews Contract Terms

Mews contracts do not auto-renew. Changes require 30-90 days before the billing cycle ends. These terms are sourced from verified buyer experiences.

Contract Terms
Cancellation Notice 30-90 days before the billing cycle ends
Minimum Commitment 2 years
Based on 2 verified sources

How to Negotiate Mews Pricing

Mews contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Negotiate Onboarding Fee Into Contract medium success

Mews charges $750 for self-service onboarding. Before signing, push to have the onboarding fee waived or included in the annual subscription. Use competing PMS vendors that offer free onboarding as leverage during contract negotiations.

Trustpilot user review (Feb 2026)
Bundle Premium Support Into Base Contract Price medium success

Mews's standard tier includes only AI support; premium human support is quoted at roughly 70% above the base subscription. Negotiate to include the premium support tier in your initial contract rather than accepting the base plan and being upsold later. Make this a firm condition before closing the deal.

Trustpilot user review (Mar 2026)
Price All Required Integrations Before Signing medium success

Identify every integration your property needs — RMS, POS, housekeeping, channel manager — and ask Mews to provide a fully bundled quote before signing. Users report that total costs with integrations are substantially higher than the base PMS quote. Getting all integration costs in writing upfront prevents surprise add-on bills post-signature.

Trustpilot user reviews (Aug 2026)
High success Medium Low / difficult

Full negotiation guide →

Mews Pricing FAQ

01 Does Mews offer a free plan?

Mews does not have a free plan available.

02 What are the different plan tiers for Mews?

Mews offers the following plan tiers: Independent Hotel, Group, Hostel or Long Stay, Essentials, Advanced, Enterprise, Revenue Management System (RMS), Point of Sale (POS), Bookable Services, Support, and Embedded Payments.

03 How is pricing determined for Mews plans?

All Mews plans are listed with custom pricing, meaning the exact cost is determined on an individual basis.

04 Does Mews charge for onboarding?

Yes. Mews charges at least $750 for self-service onboarding. Users who have completed this path recommend against it and suggest paying for professional onboarding assistance instead, which adds additional cost on top of the $750 base fee.

05 Can I reach a human support agent on a standard Mews subscription?

No. Standard Mews subscriptions route all support through an AI system first. Reaching a human agent requires purchasing a premium Support add-on, which users report is priced at roughly 70% above the base subscription cost. Even with this premium package, multiple users report that agents are not properly trained and provide responses similar to the AI without resolving issues.

06 What payment processor does Mews use?

Mews uses Adyen as its primary embedded payment processor (available as the Embedded Payments add-on). Users report that terminal upgrades can be highly disruptive, with some properties going multiple days unable to process card payments and being forced to enter card information manually. Support for Adyen-related issues is difficult to access and often unresolved.

07 Does Mews integrate with third-party revenue management and housekeeping tools?

Yes. Mews offers an API ecosystem that connects with revenue management systems, housekeeping tools, and other hospitality software. However, each third-party integration typically carries its own separate subscription fee in addition to the base Mews PMS cost, and total costs with integrations are reported to be significantly higher than the base price alone.

08 Is Mews suited for smaller independent hotels?

Mews offers an Independent Hotel plan with custom pricing. Reviews are mixed for smaller properties: positive reviews highlight the modern interface and API ecosystem, while many independent hotel operators report that the system overcomplicates basic front-desk workflows, with tasks like billing, refunds, and reservation extensions requiring many more clicks than competing systems.

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