Supportbench Pricing 2026
Complete pricing guide with plans, hidden costs, and cost analysis
Supportbench pricing: Professional $40, Enterprise $125/user/mo.
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Is Supportbench a fit?
Derived from this product's own pricing and contract record — not a review.
Not a fit if
- You need month-to-month billing — the minimum commitment is annual commitment.
- You want to try it before paying — there is no free plan and no trial.
- The sticker price is your whole budget — Customization.
All Supportbench Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Professional checked Oct 31, 2026 | $40 /user/month | $32 /user/monthbilled annually$384/year totalSave 20% | Not specified |
| Verified on Supportbench's pricing page · checked Oct 31, 2026 $40/user/mo: “$40/agent/month (monthly)”$32/user/mo billed annually: “Professional is $32/agent/month (annual)”
Get this price at Supportbench →
| |||
| Enterprise checked Oct 31, 2026 | $125 /user/month | $100 /user/monthbilled annually$1200/year totalSave 20% | Not specified |
| Verified on Supportbench's pricing page · checked Oct 31, 2026 $125/user/mo: “$125/agent/month (monthly)”$100/user/mo billed annually: “Enterprise is $100/agent/month (annual)”
Get this price at Supportbench →
| |||
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What does Supportbench actually cost you?
Drag the slider. Pick a tier. Your projected spend updates as you go.
List price by tier (annualized, per agent)
Per-agent list price across Supportbench's plans, annualized. Custom-priced tiers show a hatched bar.
Supportbench costs $40 to $125 per Agent / Month as of October 2026, with 2 plans available. Plans: Professional at $40/user/month, and Enterprise at $125/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Supportbench offers 2 pricing tiers: Professional, Enterprise. Paid plans include Professional at $40/user/month, Enterprise at $125/user/month.
Compared to other help desk/support software, Supportbench is positioned at the mid-market price point.
- 4 documented hidden costs beyond list price
- G2 rating: 4.9 out of 5 from 115 reviews (as of Jul 2026)
How much does Supportbench cost?
Supportbench Pricing Overview
Supportbench has 2 pricing plans ranging from $40 to $125/Agent / Month. The Professional plan costs $40/user/month. The Enterprise plan costs $125/user/month.
Supportbench with a annual commitment minimum commitment, requiring at any time notice to cancel.
There are at least 4 documented hidden costs beyond Supportbench's list price, including implementation, training, and add-on fees.
This pricing was last verified in October 31, 2026 from 1 independent source.
Supportbench offers two paid plans: Professional and Enterprise. Both plans are priced per agent per month.
The Professional plan costs $40 per agent per month. The Enterprise plan costs $125 per agent per month.
How Supportbench Pricing Compares
Compare Supportbench pricing against top alternatives in Help Desk/Support.
Compare Supportbench vs Alternatives
Before committing to Supportbench, compare pricing with these 3 alternatives in the same category.
What Companies Actually Pay for Supportbench
How Supportbench Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| Supportbench | $40/Agent / Month | $125/Agent / Month |
| Freshdesk | $23/agent/month | $107/agent/month |
| Freshservice | $29/agent/month | $119/agent/month |
| Front | $25/seat/month | $105/seat/month |
| Gladly | $38/user/month | $150/user/month |
| Gorgias | $10/month | $900/month |
Supportbench Contract Terms
Supportbench contracts do not auto-renew. Changes require at any time. These terms are sourced from verified buyer experiences.
How to Negotiate Supportbench Pricing
Supportbench contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.
Negotiate for clear Service Level Agreements (SLAs) with measurable metrics and enforceable penalties, such as service credits (e.g., 10% for uptime between 99% and 99.9%, 25% for uptime below 99%, and 50% for uptime below 95%).
https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQGslrBunrXwfTpRsIzGcO9LA5BK-733pgBXuMBn7wizNWmUlX-qjVD5gJorKIBmAzplyLZV7-ziMGQMqo5yEX_QUn3S4045cWww7R3GAz3JqFtQVfIa8jvnGQZwwZ1pcz1xbVXmbPXWL2rVPbDqzWkHz9vhlMx7poOkx7P7T6O8FmT9UkqWP0QPW9PquP75XlQJpg==Supportbench Pricing FAQ
01 What is the cheapest paid plan?
The Professional plan is the cheapest paid plan at $40 per agent per month.
02 Are there discounts for annual billing?
Yes, the Professional plan is $32 per agent per month when billed annually, and the Enterprise plan is $100 per agent per month when billed annually.
03 Does Supportbench offer a free plan?
Supportbench does not offer a free plan.
Is this pricing incorrect? — we'll verify and update it.