Price checkPer seat
3 Agents$899/user/yr5 Agents$1299/user/yr7 Agents$1799/user/yr
See all 21 plans

All HelpSpot Plans & Pricing

Plan Monthly Annual Best For
3 Agents checked Nov 4, 2026 Annual billing only Not specified
5 Agents checked Nov 4, 2026 Annual billing only Not specified
7 Agents checked Nov 4, 2026 Annual billing only Not specified
10 Agents checked Nov 4, 2026 Annual billing only Not specified
15 Agents checked Nov 4, 2026 Annual billing only Not specified
20 Agents checked Nov 4, 2026 Annual billing only Not specified
25 Agents checked Nov 4, 2026 Annual billing only Not specified
30 Agents checked Nov 4, 2026 Annual billing only Not specified
35 Agents checked Nov 4, 2026 Annual billing only Not specified
40 Agents checked Nov 4, 2026 Annual billing only Not specified
45 Agents checked Nov 4, 2026 Annual billing only Not specified
50 Agents checked Nov 4, 2026 Annual billing only Not specified
60 Agents checked Nov 4, 2026 Annual billing only Not specified
70 Agents checked Nov 4, 2026 Annual billing only Not specified
80 Agents checked Nov 4, 2026 Annual billing only Not specified
90 Agents checked Nov 4, 2026 Annual billing only Not specified
100 Agents checked Nov 4, 2026 Annual billing only Not specified
150 Agents checked Nov 4, 2026 Annual billing only Not specified
250 Agents checked Nov 4, 2026 Annual billing only Not specified
1000 Agents checked Nov 4, 2026 Annual billing only Not specified
2000 Agents checked Nov 4, 2026 Annual billing only Not specified
View all features by plan (compare side-by-side)

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At a glance

List price by tier (annualized, per seat)

Per-seat list price across HelpSpot's plans, annualized. Custom-priced tiers show a hatched bar.

3 Agents$899/yr
5 Agents$1.3K/yr
7 Agents$1.8K/yr
10 Agents$2.2K/yr
15 Agents$3.2K/yr
20 Agents$4.2K/yr
25 Agents$5.0K/yr
30 Agents$6.0K/yr
35 Agents$7.0K/yr
40 Agents$8.0K/yr
45 Agents$9.0K/yr
50 Agents$10.0K/yr
60 Agents$11K/yr
70 Agents$12K/yr
80 Agents$14K/yr
90 Agents$16K/yr
100 Agents$17K/yr
150 Agents$22K/yr
250 Agents$37K/yr
1000 Agents$75K/yr
2000 Agents$125K/yr
Quick Answer
Last verified:
Estimate

HelpSpot costs $74.92 to $10.4K per user/month as of November 2026, with 21 plans available. Plans: 3 Agents at $899/user/year, 5 Agents at $1.3K/user/year, 7 Agents at $1.8K/user/year, 10 Agents at $2.2K/user/year, 15 Agents at $3.2K/user/year, 20 Agents at $4.2K/user/year, 25 Agents at $5K/user/year, 30 Agents at $6K/user/year, 35 Agents at $7K/user/year, 40 Agents at $8K/user/year, 45 Agents at $9K/user/year, 50 Agents at $10K/user/year, 60 Agents at $11K/user/year, 70 Agents at $12.5K/user/year, 80 Agents at $14.2K/user/year, 90 Agents at $15.7K/user/year, 100 Agents at $17K/user/year, 150 Agents at $22.5K/user/year, 250 Agents at $37.5K/user/year, 1000 Agents at $75K/user/year, and 2000 Agents at $125K/user/year. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

HelpSpot offers 21 pricing tiers: 3 Agents, 5 Agents, 7 Agents, 10 Agents, 15 Agents, 20 Agents, 25 Agents, 30 Agents, 35 Agents, 40 Agents, 45 Agents, 50 Agents, 60 Agents, 70 Agents, 80 Agents, 90 Agents, 100 Agents, 150 Agents, 250 Agents, 1000 Agents, 2000 Agents. Paid plans include 3 Agents at $899/user/year, 5 Agents at $1.3K/user/year, 7 Agents at $1.8K/user/year.

Compared to other help desk/support software, HelpSpot is positioned at the premium price point.

  • 2 documented hidden costs beyond list price
  • Contracts auto-renew — 90-day money-back guarantee
  • G2 rating: 4 out of 5 from 17 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does HelpSpot cost?

HelpSpot has 21 paid plans costing $899–$124,999/user/yr. Plans include 3 Agents at $899/user/year, 5 Agents at $1299/user/year, 7 Agents at $1799/user/year, 10 Agents at $2199/user/year, 15 Agents at $3199/user/year, 20 Agents at $4199/user/year, 25 Agents at $4999/user/year, 30 Agents at $5999/user/year, 35 Agents at $6999/user/year, 40 Agents at $7999/user/year, 45 Agents at $8999/user/year, 50 Agents at $9999/user/year, 60 Agents at $10999/user/year, 70 Agents at $12499/user/year, 80 Agents at $14199/user/year, 90 Agents at $15699/user/year, 100 Agents at $16999/user/year, 150 Agents at $22499/user/year, 250 Agents at $37499/user/year, 1000 Agents at $74999/user/year, 2000 Agents at $124999/user/year.

HelpSpot Pricing Overview

HelpSpot has 21 pricing plans ranging from $74.92 to $10416.58/user/month. The 3 Agents plan costs $899/user/year. The 5 Agents plan costs $1,299/user/year. The 7 Agents plan costs $1,799/user/year. The 10 Agents plan costs $2,199/user/year. The 15 Agents plan costs $3,199/user/year. The 20 Agents plan costs $4,199/user/year. The 25 Agents plan costs $4,999/user/year. The 30 Agents plan costs $5,999/user/year. The 35 Agents plan costs $6,999/user/year. The 40 Agents plan costs $7,999/user/year. The 45 Agents plan costs $8,999/user/year. The 50 Agents plan costs $9,999/user/year. The 60 Agents plan costs $10,999/user/year. The 70 Agents plan costs $12,499/user/year. The 80 Agents plan costs $14,199/user/year. The 90 Agents plan costs $15,699/user/year. The 100 Agents plan costs $16,999/user/year. The 150 Agents plan costs $22,499/user/year. The 250 Agents plan costs $37,499/user/year. The 1000 Agents plan costs $74,999/user/year. The 2000 Agents plan costs $124,999/user/year.

HelpSpot contracts auto-renew, with a $899 per year for 3 agents minimum commitment, requiring 90-day money-back guarantee notice to cancel.

There are at least 2 documented hidden costs beyond HelpSpot's list price, including implementation, training, and add-on fees.

This pricing was last verified in November 4, 2026 from 1 independent source.

Start HelpSpot Free Trial — 21 Days

HelpSpot is an email-centric help desk with a flat-feature philosophy: every plan includes every feature from day one. Available as both cloud and on-premise — one of the few help desks still offering self-hosted deployment. Pricing is named-user (named agents who log in for ticket management).

How HelpSpot Pricing Compares

Compare HelpSpot pricing against top alternatives in Help Desk/Support.

Zendesk $19-$169/agent/month Compare → Freshdesk $0-$89/agent/month View pricing → Freshservice $29-$119/agent/month View pricing →

Compare HelpSpot vs Alternatives

Before committing to HelpSpot, compare pricing with these 3 alternatives in the same category.

VSZendesk
From $19/agent/month

Small support teams

Full comparison
VSFreshdesk
Free

Small teams starting out

Compare pricing
VSFreshservice
From $29/agent/month

Small IT teams setting up their first service desk

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All HelpSpot alternatives & migration guides

What Companies Actually Pay for HelpSpot

Review scores
G2 4out of 5 (17)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Reporting FeaturesSetup ComplexityOccasional Freezing and GlitchesFile Attachment Size Limits

How HelpSpot Pricing Compares

Software Starting Price Top Price
HelpSpot $74.92/user/month $10416.58/user/month
Freshdesk $23/agent/month $107/agent/month
Freshservice $29/agent/month $119/agent/month
Front $25/seat/month $105/seat/month
Gladly $38/user/month $150/user/month
Gorgias $10/month $900/month

Detailed pricing comparisons:

Browse all Help Desk/Support pricing →

2 HelpSpot Hidden Costs Beyond the List Price

Beyond the listed price, HelpSpot has at least 2 documented hidden costs that can significantly increase total cost of ownership.

Watch for 2 hidden costs
  • Implementation Costs (SMBs) $1,000 to $2,000
    medium 1 source
    Grounded summary HelpSpot also emphasizes that all features, including AI capabilities, unlimited tickets, mailboxes, and portals, are included in their flat annual price, with no add-ons or per-ticket fees
  • Potential Price Adjustments
    high 1 source
    Grounded summary Annual Price Uplift: HelpSpot's marketing materials prominently state "Same price year after year" and "No surprises"
Tip

Ask your HelpSpot sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 4 source citations total.

HelpSpot Contract Terms

HelpSpot contracts auto-renew. Changes require 90-day money-back guarantee. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice 90-day money-back guarantee
Minimum Commitment $899 per year for 3 agents
Based on 1 verified source

How to Negotiate HelpSpot Pricing

HelpSpot contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 1 tactics
Non-profit/Academic Discount high success

HelpSpot offers a 15% discount for qualified non-profit organizations and academic institutions.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQEFFRb83zdGibavT_OswtNAZkMILne9SdHiCEVkqHZ07NJWgPnh0wm3O5sdEECG_pbX8eVuWzTb667ditlgSKQd-__wpcyWMFLBQsVXwdsbz9bn90LRdzNpXNGv
High success Medium Low / difficult

Full negotiation guide →

HelpSpot Price History

Pricing changes CostBench has tracked for HelpSpot, verified across 4 snapshots going back to 2026Q2.

  1. HelpSpot price decrease

    Highest tier decreased from $29 to $18/month

    -36.79%

Price decreased 37% over 0.4 years

View HelpSpot's full price history →

HelpSpot Pricing FAQ

01 Is HelpSpot available on-premise?

Yes. HelpSpot is one of the few help desks that still offers a fully self-hosted deployment at the same price as cloud. Useful for security-sensitive industries (healthcare, government, finance).

02 Are there discounts for non-profits?

Yes — qualified non-profits and academic institutions get a 15% discount. Free professional onboarding is included with every subscription.

Is this pricing incorrect? — we'll verify and update it.