HelpSpot Pricing 2026
Complete pricing guide with plans, and cost analysis
HelpSpot costs $29/agent/month for Standard.
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HelpSpot costs $29 to $29 per agent/month as of May 2026. Plan: Standard at $29/agent/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
HelpSpot offers 1 pricing tiers: Standard. Paid plans include Standard at $29/agent/month.
Compared to other help desk/support software, HelpSpot is positioned at the budget-friendly price point.
How much does HelpSpot cost?
HelpSpot Pricing Overview
HelpSpot has 1 pricing plans ranging from $29 to $29/agent/month. The Standard plan costs $29/agent/month.
This pricing was last verified in May 17, 2026.
HelpSpot is an email-centric help desk with a flat-feature philosophy: every plan includes every feature from day one. Available as both cloud and on-premise — one of the few help desks still offering self-hosted deployment. Pricing is named-user (named agents who log in for ticket management).
What does HelpSpot actually cost you?
Drag the slider. Pick a tier. Watch your projected spend update live.
List price by tier (annualized, per seat)
Per-seat list price across HelpSpot's plans, annualized. Custom-priced tiers show a hatched bar.
All HelpSpot Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Standard | $29 /month | $29 /year | — |
| What's included at Standard
| |||
View all features by plan (compare side-by-side)
Standard
- All features included
- Email ticketing
- Knowledge base
- Reporting
- API access
- Cloud or on-premise deployment
- Free professional onboarding
How HelpSpot Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| HelpSpot | $29/agent/month | $29/agent/month |
| Freshdesk | Free | $89/agent/month |
| Freshservice | $29/agent/month | $125/agent/month |
| Front | $33/user/month | $138/user/month |
| Gladly | $38/user/month | $150/user/month |
| Gorgias | $10/month | $900/month |
Detailed pricing comparisons:
HelpSpot Pricing FAQ
01 How much does HelpSpot cost?
HelpSpot starts at $699/year (roughly $29/agent/month for the entry tier). Pricing scales by named-user count. All plans include every feature — there are no tiered paywalls.
02 Is HelpSpot available on-premise?
Yes. HelpSpot is one of the few help desks that still offers a fully self-hosted deployment at the same price as cloud. Useful for security-sensitive industries (healthcare, government, finance).
03 Are there discounts for non-profits?
Yes — qualified non-profits and academic institutions get a 15% discount. Free professional onboarding is included with every subscription.
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