All Shopify Plans & Pricing

Plan Monthly Annual Best For
Agentic checked Nov 4, 2026 Not specified
View all features by plan (compare side-by-side)

Agentic

Basic

  • Unlimited products
  • Sell online and in person
  • World's best checkout
  • Built-in AI tools
  • Earn up to $5,000 in credits

Grow

  • 5 staff accounts
  • Professional reports
  • Lower transaction fees
  • Up to 87% off shipping
  • Ecommerce automations

Advanced

  • 15 staff accounts
  • Advanced reports
  • Live 3rd-party shipping rates
  • Tailor store by region
  • Up to 88% shipping discount

Plus

  • Unlimited staff accounts
  • Fully customizable checkout
  • Up to 200 POS Pro locations
  • Unlimited B2B catalogs
  • Priority 24/7 phone support
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At a glance

List price by tier (annualized, per license)

Per-license list price across Shopify's plans, annualized. Custom-priced tiers show a hatched bar.

Basic$348/yr
Grow$1.1K/yr
Advanced$4.3K/yr
Plus$28K/yr
Quick Answer
Last verified:
High confidence

Shopify pricing: free plan, Basic $39, Grow $105, Advanced $399, Plus $2,300/mo. Plans: Agentic (free), Basic at $39/month, Grow at $105/month, Advanced at $399/month, and Plus at $2.3K/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Shopify offers 5 pricing tiers: Agentic, Basic, Grow, Advanced, Plus. A free plan is available. Paid plans include Basic at $39/month, Grow at $105/month, Advanced at $399/month. The Basic plan is new stores and solo entrepreneurs.

Compared to other e-commerce software, Shopify is positioned at the premium price point.

  • 20 documented hidden costs beyond list price
  • Contracts auto-renew

How much does Shopify cost?

Shopify has a free plan; its 4 paid plans cost $39–$2,300/mo. Plans include Agentic (free), Basic at $39/month, Grow at $105/month, Advanced at $399/month, Plus at $2300/month.

Shopify Pricing Overview

Shopify pricing: free plan, Basic $39, Grow $105, Advanced $399, Plus $2,300/mo. The Agentic plan is free. The Basic plan costs $39/month, best for new stores and solo entrepreneurs. The Grow plan costs $105/month, best for growing businesses with consistent sales. The Advanced plan costs $399/month, best for high-volume stores needing advanced features. The Plus plan costs $2,300/month, best for enterprise brands doing $1m+ annually.

Shopify contracts auto-renew.

There are at least 20 documented hidden costs beyond Shopify's list price, including implementation, training, and add-on fees.

This pricing was last verified in November 4, 2026 from 9 independent sources.

Shopify is the world's leading e-commerce platform, powering over 4 million online stores from startups to enterprise brands like Allbirds and Gymshark. In 2026, Shopify renamed its middle plan from 'Shopify' to 'Grow' for clarity, while keeping the Basic, Advanced, and Plus tiers.

Shopify pricing ranges from $39/month for Basic to $399/month for Advanced when billed monthly, with annual billing saving roughly 25% ($29-$299/month). Shopify Plus starts at $2,300/month for enterprise. Beyond the subscription, budget for credit card processing fees (2.4-2.9% + $0.30 per online transaction via Shopify Payments), third-party gateway transaction fees of 0.6-2% if not using Shopify Payments, and apps that typically run $100-300/month for essential functionality like email marketing, reviews, and loyalty programs.

The biggest hidden cost for Shopify merchants is the app ecosystem: most stores require multiple paid apps to match features included natively on competing platforms. Using a third-party payment gateway instead of Shopify Payments triggers additional transaction fees on every sale, making Shopify Payments effectively mandatory for cost-conscious merchants. At high sales volumes, Shopify's percentage-based fees can become significantly more expensive than platforms with flat licensing fees.

How Shopify Pricing Compares

Compare Shopify pricing against top alternatives in E-commerce.

Compare Shopify vs Alternatives

Before committing to Shopify, compare pricing with these 3 alternatives in the same category.

All Shopify alternatives & migration guides

What Companies Actually Pay for Shopify

Review scores
TrustRadius 8.4out of 10 (10)
Trustpilot 1out of 5 (25)
Third-party review aggregates, as of Oct 2026
Top pricing complaints
Fraudulent merchants operating on the platform with no accountability or vettingNo direct customer service contact for billing disputes or account issuesUnexpected charges continuing after store closure or cancellationAccount suspensions with no clear resolution timeline or access to the review team

Shopify Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

Small Online Store (Basic Plan) $29 per month

$29/month subscription (annual billing), plus app subscriptions and payment processing fees that scale with sales

A new store on the Basic plan (annual billing) with modest monthly sales, using Shopify Payments, 3 essential apps, and a free theme

Growing Business (Grow Plan) $89 per month

$89/month subscription (annual billing), plus app subscriptions and payment processing fees that scale with sales

A growing brand on the Grow plan (annual billing) with steady monthly sales, using Shopify Payments, 8 apps, and a premium theme

Enterprise Brand (Shopify Plus) $2300 per month

$2300/month subscription, plus app subscriptions and ongoing development and maintenance costs

An enterprise DTC brand on Shopify Plus with high monthly revenue, using Shopify Payments, 20+ apps, and custom theme development

Small Business / Solo Operator $348 per year

$348/year ($29/month × 12)

Single-person store on Basic plan (annual billing), no premium apps, using Shopify Payments.

Established Store — Advanced Plan $4,308 estimated cost

$4,308+/year ($359/month × 12 months, plus apps)

Established store on Advanced plan (annual billing) with multiple apps and higher transaction volume.

Solo Merchant — Basic Plan (Annual) $348 per year

$348/year base ($29/month × 12); total cost rises with app subscriptions

A solo merchant on the Basic plan with annual billing, running a straightforward store with minimal third-party apps.

Based on Basic annual at $29/mo, $85/mo average app spend, and 2.9% + $0.30 processing on $5,000/mo revenue

How Shopify Pricing Compares

Software Starting Price Top Price
Shopify Free $2300/month
3dcart $41/month $41/month
BigCommerce $39/month $1499/month
Ecwid $5/month $119/month
Printify Free $39/month
Sellfy $29/month $159/month

20 Shopify Hidden Costs Beyond the List Price

Beyond the listed price, Shopify has at least 20 documented hidden costs that can significantly increase total cost of ownership.

Watch for 20 hidden costs
  • Transaction Fees for Third-Party Payment Processors 5-15% of license costs
    high 4 sources
    G2 “Shopify charges additional transaction fees if you choose to use a third-party payment gateway instead of Shopify Payments.”
    G2 “Rigid commission structure, which charges extra transaction fees if you use third-party payment processors”
    G2 “the additional transaction fees applied when using external payment gateways can slightly squeeze margins for international sellers who cannot fully access Shopify Payments natively in their region”
    Trustpilot “Our store is closed, and we paid the final $4.13 transaction-fee invoice on 12 October.”
  • App and Plugin Costs $50-$300/month
    medium 1 source
    Hacker News “All extensions have annual pricing, and WooCommerce requires expensive hosting, so Shopify is definitely cheaper and more convenient if you use their merchant service and their credit card reader”
  • Expensive at Scale 5-15% of license costs
    high 2 sources
    Hacker News “I looked into snipcart however the admin was slow, and the pricing was much more expensive then Shopify when at scale (revenues in the millions).”
    Hacker News “The problem was that our old system was setup so that Shopify was very cheap for people who weren't successful and became quickly expensive for people who actually sold a lot of product.”
  • Pricing Model Shifts Revenue to Platform $500-$5,000 (source dated Jun 2023)
    medium 1 source
    Hacker News “Pricing is engineered in a way such that it gets very expensive the moment before companies notice how much cost it incurs but the cost to switch aways is much higher.”
  • Third-Party App Costs 15-40% of license costs
    high 7 sources
    TrustRadius “They nickel and dime you for everything. They also purposely do not add very "typical" features to their core because they want you to purchase plugins (which they get a cut of each month).”
    G2 “Monthly costs add up quickly. The base subscription is only one part of the total cost, and merchants often end up paying extra for premium themes, apps, transaction fees, email tools, additional subscriptions, and advanced analytics.”
    G2 “hidden costs, rigid transaction fees, and a lack of built-in features where you have to purchase 3rd part Apps”
    Trustpilot “They nickel and dime you to DEATH.”
    G2 “A lot of functionality requires the use of apps, which is not necessarily the worst, but adds cost and complexity due to needing to manage other systems.”
    G2 “Some useful features require additional paid apps, so the overall monthly cost can increase as the store grows.”
    TrustRadius “The number of apps means they sometimes don't add features because "there's an app for that".”
  • Developer and Customization Costs
    high 3 sources
    Hacker News “Developer & Maintenance Costs Shopify Plus and Magento often require custom coding, meaning businesses must hire developers or agencies, adding tens of thousands of dollars to the bill.”
    Hacker News “Unless you're willing to pony up and pay for Shopify plus, they lock you out of the checkout page code (so, no installing apps there, either).”
    G2 “Some advanced business workflows need custom apps or paid plugins, which increases project cost for clients. Deep-level customization is also limited compared to fully custom platforms.”
  • Premium Theme Costs $100-$500 (source dated Jun 2026)
    low 2 sources
    G2 “Monthly costs add up quickly. The base subscription is only one part of the total cost, and merchants often end up paying extra for premium themes, apps, transaction fees, email tools, additional subscriptions, and advanced analytics.”
    G2 “Shopify’s main disadvantages include hidden costs from paid apps and themes...”
  • Scaling Costs and App Dependency Can reach $10M+ annually for large enterprises
    high 3 sources
    Hacker News “For small businesses, these costs add up to tens of thousands per year. For large enterprises, they can exceed $10 million annually—all for basic eCommerce functionality.”
    G2 “One drawback of Shopify is the cost structure, particularly as a store scales. While the platform is easy to start with, expenses can add up through subscription plans, paid themes, and third-party apps.”
    G2 “Some advanced features rely heavily on paid ads which can increase costs as a store scales.”
  • Feature Removal / Plan Degradation Over Time 5-15% of license costs
    medium 1 source
    Trustpilot “I have had a Shopify online store and POS for 10 years now... everytime we turn around, they remove a feature that was orginally included on our plan.”
  • Fraud Chargeback Costs 1-5% of revenue
    high 1 source
    Trustpilot “it felt like I was paying Shopify, paying for third-party fraud protection, and then paying chargeback fees on top of that—all while receiving very little assistance when fraudulent transactions occurred.”
  • Unanticipated Service Charges $50-$500 (source dated Jul 2026)
    medium 1 source
    Trustpilot “they charged my business for a tax filing service that I never signed up for (I filed my business taxes outside of Shopify!) and they refused to refund me.”
  • Advanced Features Locked Behind Higher-Tier Plans $3,240-$3,960/year to move to Advanced on annual billing (($359 − $89) × 12 from Grow; ($359 − $29) × 12 from Basic)
    medium 3 sources
    G2 “some features that should be native—like advanced reporting or real-time carrier shipping rates—are locked behind their higher-tier, more expensive monthly plans, which feels restrictive for smaller operations.”
    G2 “There are a few limitations with the native reporting and checkout customization on lower-tier plans as well, which may mean you need to upgrade or install additional apps.”
    G2 “some advanced features and integrations require third-party apps or higher-tier plans, which can increase costs”
  • Premium Theme Costs and Developer Customization 5-10% of license costs
    low 3 sources
    G2 “costs can add up when using premium themes, paid apps, and advanced features”
    G2 “Shopify's main disadvantages include hidden costs from paid apps and themes”
    G2 “Some customizations also require knowledge of Liquid or help from third-party developers.”
  • Shopify Payments Account Holds and Fund Freezes 5-50% of license costs
    critical 3 sources
    Trustpilot “They shut off my ability to use shopify payments, locked my funds so I couldn't move the money I made into my bank account, and have made it impossible to talk with anyone there.”
    Trustpilot “my Shopify Payments account remains active, and customers are still able to place orders normally. Shopify continues to process payments from my customers, but my payouts remain blocked.”
    G2 “Occasionally, there are problems with Shopify Payments, such as Shopify Payments being deactivated from one day to the next, leaving you initially reliant only on Klarna and PayPal.”
  • Vendor Lock-In and Switching Costs 5-20% of license costs
    medium 3 sources
    Hacker News “Pricing is engineered in a way such that it gets very expensive the moment before companies notice how much cost it incurs but the cost to switch aways is much higher.”
    Trustpilot “ONLY reason have not switched yet is once they got you for equipment costs, setting up website, all the inventory etc etc. the thought of changing again is a nightmare.”
    G2 “Some customizations also require knowledge of Liquid or help from third-party developers.”
  • Subscription Fees During Non-Revenue Periods $29-$299/month (source dated Aug 2026)
    medium 3 sources
    G2 “The monthly cost of Shopify is expensive, and I have to pay a subscription even if I don't make a sale.”
    G2 “I continued paying subscription fees for months while I still could not properly operate the store as a fully functional ecommerce business.”
    Trustpilot “Cost me over approx $170/month for the 3 months and didn't get a single sale.”
  • Shopify Payments Verification Delays $29-$399/month
    medium 2 sources
    G2 “My biggest issue was the very long Shopify Payments setup/verification timeline. I continued paying subscription fees for months while I still could not properly operate the store as a fully functional ecommerce business.”
    G2 “Shopify continued charging the full subscription during that period and later refused to refund or credit those charges unless I first closed the store and submitted the invoices for a non-guaranteed refund review.”
  • Transaction Fees When Not Using Shopify Payments 0.5-2%
    medium 2 sources
    G2 “I dislike that Shopify charges additional transaction fees if you choose to use a third-party payment gateway instead of Shopify Payments.”
    G2 “Shopify's main disadvantages include hidden costs from paid apps and themes, expensive transaction fees if you don't use Shopify Payments, limited design customization without coding, and a steep learning curve for its proprietary Liquid programmi...”
  • Payout Holds on Suspended Accounts 100%
    critical 3 sources
    Trustpilot “There is a 5 day waiting period on first payouts. In addition payouts may take up to an additional 3 days before deposited. So a whole week before you receive your first payout. If you don't have the funds to fulfill all your orders.”
    Trustpilot “Even worse, Shopify states that pending payouts may be held for 365 days. This is completely unacceptable for a merchant who has cooperated with verification requirements and is simply trying to run a legitimate business.”
    Trustpilot “I've used Shopify for more than five years, built a business serving over 50,000 customers, and generated more than $1.7 million in revenue.”
  • Ongoing Charges After Store Closure Continued monthly subscription charges for each store that remains open
    medium 3 sources
    Trustpilot “In shopify you open an account in a given plan and suddenly, when you want to close the account, no matter if the price they showed you to pay was a given one for the month, when you close the account they end up charging you that same price for a...”
    Trustpilot “Still getting charges for a Shopify page and do not use or have access to it. No contact numbers to call and try to clear up charges. Months of charges and do not use it or have access.”
    Trustpilot “despite closing my store with them they still proceeded to charge me fees even though store was closed and now wont let me deactivate account to stop harassment from them.”
Tip

Ask your Shopify sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
G2 B2B reviews Trustpilot Consumer reviews Hacker News Tech community TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 56 source citations total.

Shopify Contract Terms

Shopify contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Mid-Term Downgrade Not allowed
Price Escalation No published schedule but users report pricing changes without justification
Based on 2 verified sources

How to Negotiate Shopify Pricing

Shopify contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Use Shopify Payments exclusively to eliminate third-party transaction fees high success

Shopify charges an additional 0.20% transaction fee on Plus (up to 2% on Basic) when using third-party payment processors. Switching to Shopify Payments eliminates this surcharge entirely, which is effectively a built-in discount. On $1M/year in sales, that saves $2,000-$20,000 depending on your plan.

Shopify official pricing page (shopify.com/pricing)
Negotiate at quarter-end when sales teams have more flexibility medium success

Contract negotiations are most favorable at fiscal quarter-end (March, June, September, December) when Shopify sales reps are trying to hit quotas. Similarly, initiating migrations during slower retail periods (January-March) provides better implementation resource availability and more willingness to offer concessions.

Folio3 Shopify Plus pricing guide (2026)
Leverage competitive migration from BigCommerce, Magento, or WooCommerce medium success

Switching from a competitor platform often unlocks better Shopify Plus terms. Shopify actively courts enterprise merchants migrating from Magento, BigCommerce, and other platforms. Mention your current platform costs and contract end date during negotiations to strengthen your position.

Folio3 Shopify Plus pricing guide; Whole Design Studios Shopify Plus analysis

Full negotiation guide →

Shopify Pricing FAQ

01 How much does Shopify cost in 2026?

Shopify costs $39/month for Basic, $105/month for Grow, and $399/month for Advanced when billed monthly. Annual billing saves roughly 25%: $29, $79, and $299/month respectively. Shopify Plus starts at $2,300/month for enterprise.

02 What are Shopify transaction fees in 2026?

If you use Shopify Payments, there are no additional transaction fees. If you use a third-party payment processor, Shopify charges: 2% (Basic), 1% (Grow), or 0.6% (Advanced) per transaction on top of your processor's fees. Plus charges 0.25% (negotiable). Always use Shopify Payments to avoid these fees.

03 What are Shopify credit card processing fees?

Shopify Payments charges: Basic 2.9% + $0.30, Grow 2.6% + $0.30, Advanced 2.4% + $0.30 per online transaction. In-person rates are lower: 2.6% + $0.10 (Basic), 2.5% + $0.10 (Grow), 2.4% + $0.10 (Advanced).

04 What's the difference between Shopify Basic and Grow plans?

Basic ($39/mo, or $29/mo annual) includes 2 staff accounts, basic reports, and 2.9% + $0.30 credit card processing. Grow ($105/mo, or $79/mo annual) adds 5 staff accounts, professional reports, gift cards, lower processing (2.6% + $0.30), and reduces third-party transaction fees from 2% to 1%.

05 Is Shopify free to use?

No, Shopify requires a paid subscription. The cheapest plan is Basic at $39/month ($29/month with annual billing). Shopify offers a 3-day free trial and a promotional $1/month for the first 3 months. There is no permanent free tier.

06 How much do Shopify apps cost?

App pricing varies widely. Many essential apps are billed as monthly subscriptions, and costs rise with store size and contact or order volume. Email marketing, reviews, subscriptions and loyalty apps are common categories, and the more advanced tiers of email and loyalty tools can cost much more than entry-level ones. Plan for app subscriptions as a recurring cost on top of the base Shopify plan, and check each app's listing for current pricing.

07 What's the total cost to run a Shopify store?

Budget for: the Shopify plan ($39–$399/month on monthly billing, or $29–$359/month billed annually for Basic through Advanced), payment processing fees on each sale, monthly app subscriptions, and a theme (free themes are available, while premium themes are a one-time purchase). Total spend depends mostly on app count and sales volume, so stores with higher volume and more apps will pay noticeably more than a small store on Basic.

08 Is Shopify cheaper than BigCommerce?

Base pricing is similar; Shopify's Basic, Grow and Advanced plans run $29–$359/month with annual billing. Shopify charges 0.6–2% transaction fees if not using Shopify Payments. BigCommerce has no transaction fees but enforces annual sales limits that push merchants to higher plans as revenue grows. For Shopify Payments users, Shopify is often cheaper overall.

09 Does Shopify get more expensive at scale?

Yes. While Shopify's subscription fees are straightforward, percentage-based credit card processing fees (2.4-2.9% + $0.30) and additional transaction fees on third-party gateways (0.6-2%) grow with your revenue. A store doing $1M/year in sales pays $24,000-29,000 in processing fees alone. At very high volume, platforms with flat licensing fees like Adobe Commerce can be more cost-effective.

10 Can I avoid Shopify's extra transaction fees?

Yes, by using Shopify Payments as your payment gateway. Shopify Payments eliminates the 0.6-2% additional transaction fee charged on all plans when using third-party gateways. You still pay credit card processing fees (2.4-2.9% + $0.30), but those are standard rates competitive with Stripe and Square.

11 Can I avoid transaction fees on Shopify?

Yes, by using Shopify Payments as your payment processor. If you use third-party payment gateways like PayPal or Stripe, Shopify charges 0.15-2% transaction fees on top of the gateway's own fees. For a $5M annual revenue business, this could mean $75,000+ in additional fees per year.

12 What plan features are locked behind Shopify Plus?

Shopify Plus ($2,300/month minimum) unlocks checkout page code access, advanced automation, dedicated support, and enterprise-grade features. On standard plans (Basic, Grow, Advanced), you cannot modify checkout code, forcing reliance on apps or limiting customization options.

13 Are there annual billing discounts available?

Shopify offers promotional pricing for new customers (currently $1/month for 3 months, then $39/month for Basic). The Grow plan shows annual pricing of $79/month (vs $105 monthly) and Advanced at $299/month annual (vs $399 monthly), representing approximately 25% savings when billed annually.

14 What is the cheapest Shopify plan?

The Basic plan starts at $39/month (or $29/month billed annually). There is no permanent free plan — Shopify offers a 3-day free trial followed by a $1/month promotional rate for 3 months.

15 How does Shopify Plus pricing work?

Shopify Plus is $2,300/month whether billed monthly or annually. It is designed for high-volume merchants and includes advanced features, dedicated support, and customization options not available on lower plans.

16 What happens to my store if I cancel or stop paying?

If you stop paying, your store is paused or deactivated. You retain your data but customers cannot access your storefront or make purchases until you reactivate with a paid plan.

17 What plan do I need to fully customize my Shopify theme?

The Basic plan ($29/month annual or $39/month) gives you access to themes that can be fully edited in the theme customizer and via code. Grow (formerly Shopify) and Advanced add more capacity for larger businesses, but are not required just to customize a theme.

18 Does Shopify charge transaction fees on every sale?

Shopify charges additional transaction fees only when you use a third-party payment processor instead of Shopify Payments. Multiple G2 reviewers flag this as a significant hidden cost, especially for international merchants who cannot access Shopify Payments in their country. Using Shopify Payments eliminates these additional transaction fees.

19 Can I switch away from Shopify if I want to leave?

Product data can be exported via CSV, but switching carries real costs. Shopify's proprietary Liquid templating, custom app integrations, and store configurations do not transfer to other platforms. One HN commenter observed that 'pricing is engineered in a way such that it gets very expensive the moment before companies notice how much cost it incurs but the cost to switch aways is much higher.' A long-term Trustpilot merchant reviewer confirmed the same dynamic.

20 Why is my actual Shopify bill so much higher than the plan price?

The Basic plan starting at $39/month (or $29/month billed annually) covers only the core platform. Most merchants end up paying additionally for third-party apps, premium themes, email marketing tools, and potentially a higher-tier plan to access advanced reporting or real-time carrier shipping rates. Reviewers consistently note that 'the base subscription is only one part of the total cost.'

21 Can I get live customer support from Shopify?

Based on recent user reviews, Shopify has shifted primarily to AI-generated support rather than live human agents. One reviewer noted: 'Over the past three years there is no access to live customer service agents only AI generated messages. Before you could call and get hands on help with technical problems with your website.'

22 What is the cheapest way to get started on Shopify?

Start with the 3-day free trial (no credit card required), then take advantage of the $1/month promotional rate for the first 3 months. After the promotional period, the Basic plan at $29/month billed annually is the lowest-cost entry point for a full-featured live store. Monthly billing on Basic is $39/month.

23 Do I need technical skills to use Shopify?

For basic store setup and management, no technical skills are required. Multiple reviewers confirm setup is fast and intuitive. However, deeper customization requires knowledge of Shopify's proprietary Liquid templating language, which has a steep learning curve. Reviewers also note that some workflows — like excluding sale items from discount codes — require workarounds or paid apps because native functionality is missing.

24 Does Shopify charge transaction fees on top of credit card processing fees?

Yes, if you use a third-party payment processor instead of Shopify Payments, Shopify charges an additional transaction fee: 2% on Basic, 1% on Grow, and 0.5% on Advanced. Using Shopify Payments eliminates these fees entirely. Shopify Payments is not available in all countries, leaving some merchants with no way to avoid this cost.

25 How much does Shopify actually cost per month once you add apps?

The base subscription is only part of the cost. Multiple G2 reviewers note that paid apps for email marketing, loyalty programs, reviews, and analytics add substantially to monthly costs. Merchants consistently report that the true all-in cost grows well beyond the plan fee as the store scales.

26 How much can I save by choosing annual billing over monthly?

Savings depend on the plan. The Basic plan drops from $39/month to $29/month (about 26%), the Grow plan from $105/month to $89/month (about 15%), and the Advanced plan from $399/month to $359/month (about 10%). The Plus plan is $2300/month on either billing basis.

27 What features require upgrading from the Basic plan?

Advanced and custom reporting, real-time carrier shipping rates, and lower transaction fees are locked behind the Grow and Advanced plans. Merchants frequently report that they started on Basic and later needed to upgrade to access features they assumed were standard, making the initial plan cost misleading as a total cost indicator.

28 Do I still pay Shopify if my store isn't making any sales?

Yes. Shopify charges the full subscription fee regardless of sales volume. This affects new merchants in setup, those awaiting Shopify Payments verification, and stores experiencing slow sales periods. Shopify has been reported to decline refunds for no-sales periods unless the store is closed entirely.

29 Is Shopify worth the cost compared to alternatives like WooCommerce?

HN community discussions note that Shopify is cheaper and more convenient than WooCommerce when using Shopify's integrated merchant services and POS, because WooCommerce requires separate hosting costs and paid annual extensions. However, for stores at high revenue scale, the cost calculus depends heavily on transaction volume and how many paid apps are needed.

30 How much do Shopify apps typically add to my monthly bill?

App costs vary widely. Many apps have free tiers, while premium tools (email marketing, loyalty programs, advanced analytics, shipping optimization, review management) typically run $10–$105/month each. Merchants running a complete feature stack commonly report app spending that matches or exceeds their core Shopify subscription. Multiple G2 reviewers cite app costs as the primary driver of total Shopify spend beyond the base plan price.

31 What features are only available on the Advanced plan?

The Advanced plan ($359/month annual, $399/month monthly) unlocks the advanced report builder, real-time carrier shipping rates, and the lowest third-party transaction fee rate (0.5%). Merchants on the Basic or Grow plans who need these capabilities must either upgrade or pay for third-party app equivalents.

32 How long does it take to receive my first Shopify Payments payout?

New merchants face a 5-day waiting period on their first payout through Shopify Payments, followed by up to 3 additional days for the bank deposit to clear — totaling up to 8 days before funds are available. This can create cash flow challenges for small businesses launching without significant capital reserves.

33 What happens if Shopify Payments takes a long time to verify my account?

Shopify continues charging the full subscription fee during verification delays even if you cannot accept payments. Based on G2 reports, Shopify will not credit these charges without you first closing your store and submitting invoices for a non-guaranteed refund review. If you anticipate being in a higher-risk merchant category, factor this into your launch timeline.

34 Can I use Shopify without Shopify Payments?

Yes, but it costs more. Using any third-party payment processor incurs additional Shopify transaction fees (2% on Basic, 1% on Grow, 0.5% on Advanced) on top of your payment processor's own rates. For high-volume stores, these fees can be significant. Shopify Payments is only available in select countries, so merchants in unsupported regions have no choice but to absorb these fees.

35 What happens if I close my Shopify store — will I still be charged?

Multiple merchants report continued billing after attempting to close their Shopify stores, sometimes for additional stores they were unaware of. To fully stop charges, you must deactivate your account through Shopify's settings, not just close the storefront. Verify that all subscriptions have stopped after deactivation. Monthly plans run $39/month (Basic) to $399/month (Advanced), so unintended charges can accumulate quickly.

36 What happens to my Shopify Payments balance if my account is suspended?

If Shopify suspends your account due to policy violations, copyright complaints, or identity verification issues, your pending payouts may be held for up to 365 days per Shopify's terms. Merchants report that standard support has no direct access to the internal review team, making resolution slow and unpredictable even for established stores with years of sales history.

37 Does Shopify offer a free plan?

Shopify does not offer a permanent free plan. New merchants receive a 3-day free trial with no credit card required, giving full platform access, but checkout is disabled and no real orders can be processed during the trial. After the trial, a $1/month promotional rate is available for 3 months for new merchants, after which standard pricing applies starting at $29/month for the Basic plan (billed annually) or $39/month on a monthly basis.

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