Price checkMonthly
FreeFreeStarter$8/user/moTeam$8/user/mo
See all 6 plans

All Creately Plans & Pricing

Some prices not re-verified — only plans marked “checked” were confirmed on the vendor’s pricing page

Plan Monthly Annual Best For
Pro checked Oct 27, 2026 Not specified
View all features by plan (compare side-by-side)

Free

  • Unlimited canvases
  • Unlimited collaborators
  • 45 items/canvas
  • Standard shape libraries
  • 1 folder
  • 2 imports
  • JPEG/PNG export

Starter

  • 1000 items/canvas
  • 20 active folders
  • 5 GB storage
  • Premium templates
  • AI diagrams
  • 30-day version history
  • Email support

Team

  • 1500 items/canvas
  • 30 active folders
  • 10 GB storage
  • Multiple named users
  • Advanced collaboration
  • Email/chat support
  • Account management portal

Pro

Business

  • 3000 items/canvas
  • 100 folders
  • 30 GB storage
  • MS Teams integration
  • 2-way data sync (Excel/Google Sheets)
  • 50 databases / 500 items per DB
  • 1-year version history
  • Project management tools
  • Dedicated CSM
  • Guest access

Enterprise

  • SSO/SCIM
  • Audit logs
  • Custom data residency
  • On-premise deployment
  • Custom SLA
  • White glove service
  • Unlimited everything
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At a glance

List price by tier (annualized, per license)

Per-license list price across Creately's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$60/yr
Team$60/yr
Pro$60/yr
Business$1.1K/yr
EnterpriseCustom
Quick Answer
Last verified:
Medium confidence

Creately pricing: free plan, Starter $8/user/mo, Team $8/user/mo, Pro $8/user/mo, Business $149/mo. Enterprise is quote-based. Plans: Free (free), Starter at $8/user/month, Team at $8/user/month, Pro at $8/user/month, and Business at $149/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Creately offers 6 pricing tiers: Free, Starter, Team, Pro, Business, Enterprise. A free plan is available. Paid plans include Starter at $8/user/month, Team at $8/user/month, Pro at $8/user/month. The Starter plan is professionals.

Compared to other diagramming tools software, Creately is positioned at the budget-friendly price point.

  • 2 documented hidden costs beyond list price
  • Contracts auto-renew — at any time; takes effect within 24 hours of receiving a confirmation email
Last verified: | Sources: 1 pricing pages and reviews

How much does Creately cost?

Creately has a free plan; paid plans start at $8/user/mo. Enterprise is quote-based. Plans include Free (free), Starter at $8/user/month, Team at $8/user/month, Pro at $8/user/month, Business at $149/month, Enterprise (custom pricing).

Creately Pricing Overview

Creately pricing: free plan, Starter $8/user/mo, Team $8/user/mo, Pro $8/user/mo, Business $149/mo. Enterprise is quote-based. The Free plan is free and is best for individuals exploring diagramming. The Starter plan costs $8/user/month, best for professionals. The Team plan costs $8/user/month, best for growing teams. The Pro plan costs $8/user/month. The Business plan costs $149/month, best for unlimited users with advanced needs. The Enterprise plan requires contacting sales for a custom quote and is designed for large organizations requiring custom solutions.

Creately contracts auto-renew, with a beyond the chosen billing cycle (monthly or annual) minimum commitment.

There are at least 2 documented hidden costs beyond Creately's list price, including implementation, training, and add-on fees.

This pricing was last verified in August 21, 2026 from 1 independent source.

Try Creately Free

Creately pricing starts at $0 for the Free plan, with paid plans beginning at $5/user/month for the Personal and Team tiers. The Business plan runs $10/user/month, while Enterprise pricing is custom-quoted. Annual billing reduces costs by 40%—the Personal and Team plans drop to $3/user/month, and Business to $5/user/month when billed annually.

How Creately Pricing Compares

Compare Creately pricing against top alternatives in Diagramming Tools.

Cacoo $0-$6/user/mo Compare → Draw.io Free Compare → Excalidraw $0-$7/user/mo Compare →

Compare Creately vs Alternatives

Before committing to Creately, compare pricing with these 3 alternatives in the same category.

VSCacoo
Free

Individual users exploring diagramming

Full comparison
VSDraw.io
Custom

Individual users and small teams

Full comparison
VSExcalidraw
Free

Solo users and individual contributors

Full comparison

All Creately alternatives & migration guides

What Companies Actually Pay for Creately

Review scores
TrustRadius 5.3out of 10 (19)
Third-party review aggregates, as of Mar 2026
Top pricing complaints
Free version has limited functionalityPerformance issues with large or complex diagramsCustomer support response times and quality inconsistentLimited customization options compared to competitors

Creately Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

Individual User - Free Plan $0 per month

$0/month

Perfect for solo users creating simple diagrams with basic features. Includes unlimited canvases with 45 items per canvas, standard shape libraries, and PNG/JPEG export only.

Business Plan - Unlimited Users $89 per month

$89/month (unlimited users, fixed cost)

Most popular plan with unlimited users at a fixed cost. Includes 3,000 items per canvas, 100 folders, MS Teams integration, 2-way Excel/Google Sheets sync, 50 databases (500 items each), 1-year version history, dedicated customer success manager, and guest access.

Enterprise - Custom Plan Custom pricing (contact sales)

Custom solutions for large organizations with unique requirements. Includes unlimited users, custom integrations, advanced security, dedicated support, and tailored onboarding.

How Creately Pricing Compares

Software Starting Price Top Price
Creately Free $149/month
Cacoo Free $6/user/month
Draw.io Custom Custom
Excalidraw Free $7/user/month
FigJam Custom Custom
Lucidchart Free $10/month

Detailed pricing comparisons:

Browse all Diagramming Tools pricing →

2 Creately Hidden Costs Beyond the List Price

Beyond the listed price, Creately has at least 2 documented hidden costs that can significantly increase total cost of ownership.

Watch for 2 hidden costs
  • Limited Free Plan Functionality
    medium 2 sources
    TrustRadius “Free Version is useless.”
    Reddit “free public plan is also there with some limitations”
  • Performance Degradation with Large Diagrams 5-10% productivity loss
    low 2 sources
    TrustRadius “Performance is not the best when you have a lot of elements.”
    TrustRadius “Tools lags sometimes when a diagram with lot of data is loaded”
Tip

Ask your Creately sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
TrustRadius Enterprise reviews Reddit User discussions grounded summary
Key claims include inline source attribution. Data verified against multiple independent sources. 8 source citations total.

Creately Contract Terms

Creately contracts auto-renew. Changes require at any time; takes effect within 24 hours of receiving a confirmation email. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at any time; takes effect within 24 hours of receiving a confirmation email
Minimum Commitment beyond the chosen billing cycle (monthly or annual)
Based on 3 verified sources

How to Negotiate Creately Pricing

Creately contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 1 tactics
Contact Sales for Custom Pricing medium success

For self-hosting or larger team deployments, reach out to sales directly for customized pricing rather than accepting standard tier rates. Multiple Reddit users mention contacting sales for custom pricing arrangements.

Reddit discussions mention 'Contact sales for customize pricing and self-hosting details'
High success Medium Low / difficult

Full negotiation guide →

Creately Price History

Pricing changes CostBench has tracked for Creately, verified across 2 snapshots going back to 2026Q1.

  1. Creately price increase

    Highest tier increased from $10 to $149/month

    +1390%

  2. Creately Team increase

    Team tier increased from $5 to $8/month

    +60%

  3. Creately tier renamed

    "Personal" renamed to "Starter"

Price increased 60% over 0.6 years

View Creately's full price history →

Creately Pricing FAQ

01 How does Creately pricing compare to Lucidchart and Miro?

Multiple users report that Creately offers a better pricing structure for larger teams compared to Lucidchart and Miro. The Team plan starts at $5/user/month (or $3/user/month billed annually), which users describe as more affordable than competing platforms while offering comparable features including real-time collaboration, templates, and integrations.

02 Is the free plan sufficient for basic use?

The free plan exists but has significant limitations. One reviewer bluntly stated the 'Free Version is useless,' while another notes it's a 'free public plan with some limitations.' For any serious diagramming work or team collaboration, you'll likely need to upgrade to at least the Starter plan at $5/user/month (annual billing).

03 What integrations does Creately offer?

Creately integrates with JIRA, Confluence, G-Suite, Github, and Microsoft Teams. These integrations help streamline workflows by reducing the need to constantly switch between applications.

04 Does performance suffer with complex diagrams?

Yes, multiple users report that Creately lags when working with diagrams containing large amounts of data or many elements. The tool may also freeze when using the Undo functionality on complex diagrams. This is a known limitation you should consider if you plan to create large, detailed diagrams.

Is this pricing incorrect? — we'll verify and update it.