Quick Answer
Last verified:
High confidence

Aura (identity protection) costs $13 to $50 per month as of September 2026, with 4 plans available. Plans: Family at $50/month, Couple at $29/month, Individual at $15/month, and Kids at $13/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Aura (identity protection) offers 4 pricing tiers: Family, Couple, Individual, Kids. Paid plans include Family at $50/month, Couple at $29/month, Individual at $15/month.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — See Aura (identity protection) Plans

Aura (identity protection) lists $13-$50/month, but hidden costs like implementation and support add to the total as of September 2026. Key hidden costs: email scam protection, price increase upon renewal, unexpected add-on charges at checkout. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Email Scam Protection

low addon

T-Mobile customers partnering with Aura might encounter an optional add-on for Email Scam Protection.

industry

For instance, T-Mobile customers partnering with Aura might encounter options like "Email Scam Protection for $2/month" and "Call Protection for $8/month," which would be additional to their base plan

2

Price Increase Upon Renewal

medium overage

Introductory rates often see an increase upon renewal of the service.

industry

Customers are typically notified via email in advance of their subscription renewal, with the renewal price provided in their account dashboard

3

Unexpected Add-On Charges at Checkout

high addon

Users report being charged for add-ons such as data broker removal and antivirus protection that they did not explicitly request. These charges are bundled or pre-selected during checkout and may not be clearly communicated upfront, resulting in charges far higher than the advertised plan price.

trustpilot

I ordered auro online downloaded it because it read $14.99. I was actually charged $71. I was charged for broker removal, I didn't ask for that.

trustpilot

The main charge of $47 was for anti-virus and the $24 was for removal of data brokers. I would have kept it if they didn't deceive me with pricing as well as the VPN issue.

4

Call Protection Add-On Billed Separately

medium addon

Call protection is a separately billed add-on, not included in base plans. Users have reported paying for the add-on and then discovering a second renewal fee at annual renewal time. Activation also requires a non-obvious step inside the app, meaning customers may pay for a year without the feature ever working.

trustpilot

I paid for call protection add-on, signed up the numbers, but the protection never kicked in. Because I didn't “activate it from the app”. When renewal came around I called to find out why two different fees were renewing. And what the relentless spam calls never stopped. Nope, no refund either. After a year.

5

Trial or Free Plan Auto-Converts to Paid Annual Subscription

high implementation

Multiple users report signing up for what they believed was a free or trial plan only to have the subscription automatically convert to a paid annual plan costing approximately $200. Cancellation requires a phone call, and refunds are not guaranteed.

trustpilot

I accidentally signed up for what I understood to be a free plan, and the subscription then continued into an annual plan costing around $200.

trustpilot

The plan ends up being too expensive and I thought there was cancellation based on a trial period.

6

Phone-Only Refund Process

medium support

Aura requires customers to call by phone to request a refund. For international customers, this adds a direct monetary cost on top of the refund friction. Users report the policy applies even when the charge was disputed or accidental.

trustpilot

The biggest issue is that Aura requires me to make a phone call to request the refund. Since I’m calling from abroad, this could cost me around $3 per minute with my phone provider.

Frequently Asked Questions

01 What hidden costs should I budget for with Aura (identity protection)?

Beyond the license fee, budget for: Email Scam Protection ($2/month); Unexpected Add-On Charges at Checkout ($24-$71); Call Protection Add-On Billed Separately (10-20% of license costs); Trial or Free Plan Auto-Converts to Paid Annual Subscription ($144-$264); Phone-Only Refund Process (5-10% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Aura (identity protection) charge for implementation?

Aura (identity protection) implementation is not included in the license cost. Multiple users report signing up for what they believed was a free or trial plan only to have the subscription automatically convert to a paid annual plan costing approximately $200. Cancellation requires a phone call, and refunds are not guaranteed. Estimated impact: $144-$264.

03 How much does Aura (identity protection) support cost?

Aura requires customers to call by phone to request a refund. For international customers, this adds a direct monetary cost on top of the refund friction. Estimated impact: 5-10% of license costs.

04 Are there overage or storage costs with Aura (identity protection)?

Introductory rates often see an increase upon renewal of the service..

05 What add-ons cost extra with Aura (identity protection)?

Add-on pricing for Aura (identity protection) varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — See Aura (identity protection) Plans

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