Customer Success Software Pricing 2026
Compare pricing for 12 customer success tools. Find the right software for your budget.
Products 12
Per-user range $49–$1099
Customer Success software is priced in more than one way in 2026: billed per user, typically $49 to $1099 per user/month across 3 tools. The rest use usage-based or custom pricing. Top picks: Catalyst (custom pricing), ChurnZero (custom pricing), Custify (custom pricing), and 9 more.
All Customer Success Tools
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Catalyst
Custom pricing Starter Custom Growth Custom Enterprise Custom
ChurnZero
Custom pricing Professional Custom Enterprise Custom
Custify
Custom pricing Custom Custom
EverAfter
Custom pricing Build Your Ideal Plan Custom EverAfter Custom
Gainsight
$100–$350/user/month Essentials $100 Essentials+ $140 Enterprise $200
Intercom Customer Success
$29–$132/month Essential $29 Advanced $85 Expert $132
Planhat
Custom pricing Enterprise Custom
Rocketlane
$49–$69/team member/month Standard $ Premium $ Enterprise Custom +2
Totango
$249–$1.1K/user/month Starter $249 Growth $1099 Enterprise Custom +1
Totango Spark
Custom pricing Totango Customer Success Platform Enterprise Custom Totango Customer Success Platform Premier Custom Unison Customer Intelligence Engine Standard AI models Custom +2
Userpilot Success
$299–$849/month Starter $299 Growth $849 Enterprise Custom
Vitally
Custom pricing Tech-Touch Custom Hybrid-Touch Custom High-Touch Custom
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Customer Success Comparisons
Gainsight vs ChurnZero Compare → Gainsight vs Totango Compare → ChurnZero vs Vitally Compare → ChurnZero vs Totango Compare → ChurnZero vs Catalyst Compare → Totango vs Vitally Compare → Totango vs Catalyst Compare → Vitally vs Gainsight Compare → Vitally vs Catalyst Compare → Gainsight vs Catalyst Compare → Catalyst vs Intercom Customer Success Compare → ChurnZero vs Intercom Customer Success Compare → Gainsight vs Intercom Customer Success Compare → Intercom Customer Success vs Totango Compare → Intercom Customer Success vs Vitally Compare →
Cost Analysis Tools
Catalyst
ChurnZero
Custify
EverAfter
Gainsight
Intercom Customer Success
Customer Success Pricing FAQ
01 What is the best Customer Success software?
The best customer success software depends on your team size and requirements. See our rankings for recommendations.
02 How much does Customer Success software cost?
Customer Success software typically ranges from free tiers to enterprise pricing based on features and scale.