Price checkMonthly
StarterCustomGrowthCustomEnterpriseCustom
See all 3 plans

All Userpilot Success Plans & Pricing

Plan Monthly Annual Best For
Starter Custom Not specified
Growth Contact Sales Contact Sales Not specified
Enterprise Contact Sales Contact Sales Not specified
View all features by plan (compare side-by-side)

Starter

Growth

Enterprise

Pricing Alerts

Track Userpilot Success pricing

Get an email when Userpilot Success's pricing changes — plus the weekly SaaS Price Watch: verified price changes and deals across 3,000+ products. One-click unsubscribe.

See Userpilot Success Plans
Compare Userpilot Success with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Quick Answer
Last verified:
High confidence

Userpilot Success costs $299 to $299 per month as of August 2026, with 3 plans available. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Userpilot Success offers 3 pricing tiers: Starter, Growth, Enterprise.

Compared to other customer success software, Userpilot Success is positioned at the premium price point.

  • 8 documented hidden costs beyond list price
  • Contracts auto-renew — Monthly subscriptions can be cancelled at any time via the "Billing" page, with termination effective on the last day of the current renewal term; yearly and longer subscriptions require written notice of non-renewal to the Customer Success Manager at least thirty (30) days before the term expires.
  • G2 rating: 4.6 out of 5 from 997 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Userpilot Success cost?

Userpilot Success pricing starts at $299/month across 3 plans, with enterprise pricing available on request. Plans include Starter (custom pricing), Growth (custom pricing), Enterprise (custom pricing).

Userpilot Success Pricing Overview

Userpilot Success has 3 pricing plans ranging from $299 to $299/month. The Starter plan requires contacting sales for a custom quote. The Growth plan requires contacting sales for a custom quote. The Enterprise plan requires contacting sales for a custom quote.

Userpilot Success contracts auto-renew.

There are at least 8 documented hidden costs beyond Userpilot Success's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

See Userpilot Success Plans

Userpilot Success offers tiered pricing plans to meet different user needs. The Starter plan is billed annually, while Growth and Enterprise plans feature custom pricing.

How Userpilot Success Pricing Compares

Compare Userpilot Success pricing against top alternatives in Customer Success.

Catalyst Custom pricing View pricing → ChurnZero Custom pricing View pricing → Gainsight $100-$350/user/month View pricing →

Compare Userpilot Success vs Alternatives

Before committing to Userpilot Success, compare pricing with these 3 alternatives in the same category.

VSCatalyst
Custom

Growing B2B SaaS teams beginning their customer success practice

Compare pricing
VSChurnZero
Custom

Mid-market SaaS companies building out a dedicated customer success function

Compare pricing
VSGainsight
From $100/user/month

Growing CS teams starting with foundational customer success workflows

Compare pricing

All Userpilot Success alternatives & migration guides

What Companies Actually Pay for Userpilot Success

Review scores
G2 4.6out of 5 (997)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Initial Learning Curve and Ease of UseContent Creation and Interface IssuesAnalytics LimitationsUnderdeveloped Mobile Experience

How Userpilot Success Pricing Compares

Software Starting Price Top Price
Userpilot Success $299/month $299/month
Catalyst Custom Custom
ChurnZero Custom Custom
Gainsight $100/user/month $350/user/month
Intercom Customer Success $29/month $132/month
Planhat Custom Custom

Browse all Customer Success pricing →

8 Userpilot Success Hidden Costs Beyond the List Price

Beyond the listed price, Userpilot Success has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • MAU Overage/Upgrade
    high 1 source
    industry "Exceeding MAU limits on lower-tier plans necessitates an upgrade, directly increasing costs"
  • Premium Support & CSM 10–20%
    medium 1 source
    industry "Premium Support and Customer Success: Dedicated customer success management, priority support, or custom Service Level Agreements (SLAs) are typically exclusive to the Enterprise tier and "may add 10–20% to the base subscription cost""
  • Feature Add-ons
    medium 1 source
    industry "Add-ons: Features like Session Replay and Mobile engagement are available as add-ons for the Growth plan, implying additional costs beyond the base subscription"
  • Content Management Operational Costs
    high 1 source
    industry "Exceeding MAU limits on lower-tier plans necessitates an upgrade, directly increasing costs"
  • Optional Professional Services Bundle 10-30%
    high 1 source
    industry "These include: * Implementation support, custom integrations, premium customer success, and advanced training: These services can add an estimated 10-30% to the base subscription cost, depending on the scope"
  • Specific Implementation Fees $2,000 to $10,000 or more
    high 1 source
    industry "Implementation fees: Specifically, these can range from $2,000 to $10,000 or more, depending on the complexity of the deployment"
  • Premium Customer Success Add-on 10-20%
    medium 1 source
    industry "Premium customer success: This can add 10-20% to the base subscription cost and is typically available only on the Enterprise tier"
  • Unbundled Onboarding/Integration
    medium 1 source
    industry "Starter Plan: Starts at approximately $249/month for up to 2,000 or 2,500 MAUs, billed annually or monthly"
Tip

Ask your Userpilot Success sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 9 source citations total.

Userpilot Success Contract Terms

Userpilot Success contracts auto-renew. Changes require Monthly subscriptions can be cancelled at any time via the "Billing" page, with termination effective on the last day of the current renewal term; yearly and longer subscriptions require written notice of non-renewal to the Customer Success Manager at least thirty (30) days before the term expires.. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Monthly subscriptions can be cancelled at any time via the "Billing" page, with termination effective on the last day of the current renewal term; yearly and longer subscriptions require written notice of non-renewal to the Customer Success Manager at least thirty (30) days before the term expires.
Minimum Commitment While monthly subscriptions are available for the Starter plan, annual billing is common and often mandatory for higher tiers like Growth.
Based on 1 verified source

Userpilot Success Pricing FAQ

01 What is the cheapest plan for Userpilot Success?

The Starter plan is the most affordable option, with an annual price of $299.0 per month.

02 Do Growth and Enterprise plans have fixed pricing?

No, the Growth and Enterprise plans are custom pricing tiers.

03 Is there a free plan available for Userpilot Success?

Userpilot Success does not offer a free plan.

Is this pricing incorrect? — we'll verify and update it.