Zendesk Sell costs $19 to $169 per user/month as of February 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Zendesk Sell offers 4 pricing tiers: Sell Team, Sell Growth, Sell Professional, Sell Enterprise. Paid plans include Sell Team at $25/undefined, Sell Growth at $69/undefined, Sell Professional at $149/undefined.
Compared to other crm software, Zendesk Sell is positioned at the mid-market price point.
- 8 documented hidden costs beyond list price
All Zendesk Sell Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Sell Team users: Unlimited | $25 / | $19 /yearSave 24% | — |
| Sell Growth users: Unlimited | $69 / | $55 /yearSave 20% | — |
| Sell Professional users: Unlimited | $149 / | $115 /yearSave 23% | — |
| Sell Enterprise users: Unlimited | $219 / | $169 /yearSave 23% | — |
View all features by plan
Sell Team
- Core CRM functionality
- Email and calendar sync
- Call tracking
- Mobile app
- Contact and lead management
- Deal tracking
Sell Growth
- All Sell Team features
- Advanced call analytics
- Custom fields
- Sales forecasting
- Advanced reporting
- Team collaboration tools
Sell Professional
- All Sell Growth features
- Lead scoring
- Task automation
- Bulk email sequences
- Advanced permissions
- Custom sales pipelines
- Advanced integrations
Sell Enterprise
- All Sell Professional features
- Custom roles and permissions
- Audit logs
- Deeper integrations
- Advanced security controls
- Dedicated support
- Enterprise SLA
Zendesk Sell Year 1 Total Cost by Company Size
Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.
A startup with 5 sales reps using Sell Team for basic CRM functionality with email sync and call tracking
A growing company with 15 sales reps using Sell Growth for advanced forecasting and custom fields
A scaling company with 50 sales reps using Sell Professional with lead scoring and automation
A large enterprise with 50 agents using Sell Enterprise plus Advanced AI and Data Privacy add-ons
How Zendesk Sell Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| Zendesk Sell | $19/user/month | $169/user/month |
| Close | $9/user/month | $139/user/month |
| Copper | $9/user/month | $134/user/month |
| Freshsales | $0/user/month | $69/user/month |
| HubSpot CRM | $0/user/month | $150/user/month |
| Insightly CRM | $29/user/month | $99/user/month |
8 Zendesk Sell Hidden Costs Beyond the List Price
Beyond the listed price, Zendesk Sell has at least 8 documented hidden costs that can significantly increase total cost of ownership.
- Advanced AI add-on costs $50/agent/month (Professional tier and above only)
- Zendesk Workforce Management (WFM) costs $25/agent/month additional
- Zendesk Quality Assurance starts at $25/agent/month
- Advanced Data Privacy and Protection costs $50/agent/month
- API call overage fees if monthly limits exceeded
- Monthly billing costs 20-30% more than annual billing
- Premium support packages may require additional fees
- Advanced integrations may require higher-tier plans
Ask your Zendesk Sell sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.
Zendesk Sell Pricing FAQ
01 How much does Zendesk Sell cost per user?
Zendesk Sell pricing ranges from $19 to $169 per user per month with annual billing. The Sell Team plan starts at $19/user/month, Sell Growth at $55/user/month, Sell Professional at $115/user/month, and Sell Enterprise at $169/user/month.
02 Is there a difference between annual and monthly billing?
Yes, annual billing offers approximately 20-30% savings compared to monthly billing. For example, Sell Team costs $19/user/month with annual billing versus $25/user/month with monthly billing.
03 What are the hidden costs of Zendesk Sell?
Beyond base pricing, you may pay for add-ons like Advanced AI ($50/agent/month), Workforce Management ($25/agent/month), Quality Assurance ($25/agent/month), and Advanced Data Privacy ($50/agent/month). API overage fees may also apply.
04 Does Zendesk Sell have a free trial?
Zendesk typically offers a free trial period for Zendesk Sell. Contact their sales team or check their website for current trial availability and duration.
05 Can I combine Zendesk Sell with customer service features?
Yes, Zendesk offers Suite plans that combine Sell with customer service capabilities. Suite Team starts at $55/agent/month and Suite Growth at $89/agent/month.
06 How does Zendesk Sell pricing scale for larger teams?
Zendesk Sell uses a per-agent pricing model, so costs increase linearly with team size. For example, a 50-agent team on Sell Professional would pay $5,750/month ($69,000/year) with annual billing, plus any add-on costs.