Quick Answer
Last verified:
High confidence

Keap costs $299 to $299 per month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified: | Sources: 2 pricing pages and reviews
+70% above list price

Keap true cost runs 70% above the listed $299-$299/month price as of March 2026. For a 25-person team, expect ~$152,490 in year-one costs vs the $89,700 base license. Key hidden costs: forced extra month on cancellation, additional user costs, contact list overage charges. Verified from 2 sources by CostBench.

Hidden Costs Breakdown

1

Forced Extra Month on Cancellation

high cancellation

Keap requires 10 days notice to cancel, but users report being charged for an additional full month even when proper notice is given. The cancellation process requires speaking to a retention specialist rather than canceling online.

trustpilot

When I cancelled my account 2 days prior when I spoke to the consultant they refused it and said i was to be charged an entire new month AUD455.

trustpilot

Gave them a month's notice to cancel, they state 10 days, yet that was ignored and they take another 184 dollars out of the account.

2

Additional User Costs

medium addon

After the first user included in your plan, each additional team member costs $30 per month. This can add up quickly for growing teams.

reddit

Additional User Cost: $30 per user (after the first)

3

Contact List Overage Charges

high overage

Pricing increases on a sliding scale based on your total contact count. Moving from 1,500 to 25,000 contacts can more than triple your monthly cost.

reddit

For 25,000 contacts (2 users): $585 x 12 = $7,020

4

Unauthorized Auto-Upgrades

critical billing

Multiple users report Keap automatically upgrading their packages and billing their cards without consent or notification.

trustpilot

they continuously upgrade your package without asking, just billing your card

5

Setup and Onboarding Fees

medium implementation

While listed as optional, implementation and training support often requires additional investment to effectively use the platform's complex features.

trustradius

Entry-level Setup Fee: Optional

reddit

after spending tons of money in license and support to implement I get nowhere

Example: True Cost for 25 Users

License (25 × $299 × 12) $89,700/yr
Forced Extra Month on Cancellation +$299
Additional User Costs +$30/user/month
Contact List Overage Charges +200-300% increase
Unauthorized Auto-Upgrades +Variable
Setup and Onboarding Fees +$1,000-$5,000
Estimated Year 1 Total ~$152,490
That's roughly 1.7× the advertised license price. The median Keap contract is $3,588/yr across Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Keap?

Beyond the license fee, budget for: Forced Extra Month on Cancellation ($299); Additional User Costs ($30/user/month); Contact List Overage Charges (200-300% increase); Unauthorized Auto-Upgrades (Variable); Setup and Onboarding Fees ($1,000-$5,000). Total ownership typically runs 70% higher than the listed price.

02 Does Keap charge for implementation?

Keap implementation is not included in the license cost. While listed as optional, implementation and training support often requires additional investment to effectively use the platform's complex features.. Estimated impact: $1,000-$5,000.

03 How much does Keap support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there overage or storage costs with Keap?

Pricing increases on a sliding scale based on your total contact count. Moving from 1,500 to 25,000 contacts can more than triple your monthly cost. Estimated impact: 200-300% increase.

05 What add-ons cost extra with Keap?

Many features marketed as part of Keap are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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