Quick Answer
Last verified:
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Copper costs $9 to $134 per user/month as of March 2026, with 3 plans available. Plans: Basic at $29/user/month, Professional at $69/user/month, and Business at $134/user/month. The median contract is $31,220/year based on 5 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Copper offers 3 pricing tiers: Basic, Professional, Business. Paid plans include Basic at $29/user/month, Professional at $69/user/month, Business at $134/user/month. The Professional plan is growing sales teams.

Compared to other crm software, Copper is positioned at the mid-market price point.

  • Median contract: $31,220/yr from 5 purchases
  • 0
  • 3 documented hidden costs beyond list price
  • Contracts auto-renew — No pro-rata refunds available mid-contract

How much does Copper cost?

Copper pricing ranges from $9 to $134/user/month across 3 plans. Plans include Basic at $29/user/month, Professional at $69/user/month, Business at $134/user/month.

Copper Pricing Overview

Copper has 3 pricing plans ranging from $9 to $134/user/month. The Basic plan costs $29/user/month, best for small teams using google workspace. The Professional plan costs $69/user/month, best for growing sales teams. The Business plan costs $134/user/month, best for scaling businesses.

Copper contracts auto-renew, with a 1 year annual contract minimum commitment, requiring No pro-rata refunds available mid-contract notice to cancel.

The median Copper customer pays $31,220/year based on 5 verified purchases.

There are at least 3 documented hidden costs beyond Copper's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026 from 1 independent sources.

Copper pricing starts at $23/user/month for the Basic plan when paid annually (or $29/month if paid monthly). For teams needing automation and advanced features, the Professional plan runs $49/user/month annually (or $69/month). The Business plan, offering the most comprehensive features, costs $99/user/month on annual billing (or $134/month). Note that Copper typically requires annual payment upfront with no pro-rata refunds for early cancellation.

How Copper Pricing Compares

Compare Copper pricing against top alternatives in CRM.

All Copper Plans & Pricing

Plan Monthly Annual Best For
Basic contacts: 2500 $29 /user/month $23 /user/yearSave 21% Small teams using Google Workspace
Professional contacts: 15000 $69 /user/month $49 /user/yearSave 29% Growing sales teams
Business $134 /user/month $99 /user/yearSave 26% Scaling businesses
View all features by plan

Basic

  • 2,500 contacts
  • Google Workspace integration
  • Pipeline management
  • Mobile app

Professional

  • 15,000 contacts
  • Workflow automation
  • Reporting
  • Bulk email

Business

  • Unlimited contacts
  • Goal tracking
  • Lead scoring
  • Custom reports

Compare Copper vs Alternatives

Before committing to Copper, compare pricing with these 3 alternatives in the same category.

All Copper alternatives & migration guides

What Companies Actually Pay for Copper

The median Copper buyer pays $31,220/year based on 5 verified purchase transactions.

What companies actually pay $31,220/yr Median across 5 purchases
0
Review scores
TrustRadius 8/10 (111)
Top pricing complaints
No refunds on annual contracts even after minimal useDifficult to reach customer support - email-only with slow responsesUnexpected annual billing after believing it was monthly/quarterlyLimited functionality for the price, especially automation features
Source: Vendr buyer database — median calculated from 5 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.

Copper Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Starter Setup $29 Year 1 total

A small business getting started with Copper on the Basic plan

Growing Business $69 Year 1 total

A mid-size business using Copper on the Professional plan

Enterprise Setup $134 Year 1 total

A large organization using Copper on the Business plan

Small Business (1-5 users) - Basic Plan $1,380 Year 1 total
$23/user/month × 12 months × 1-5 users
Total $1,380

Annual cost for a small team using Basic plan features only, paid annually

Small Business with Automation Needs $4,000 Year 1 total

One reviewer reported paying $4,000 for one year as a small business, likely on Professional tier with multiple users

Mid-Market Company (10-20 users) - Professional Plan $5,880 Year 1 total
$49/user/month × 12 months × 10-20 users
Total $5,880

Annual cost for team needing automation and advanced features on Professional plan

Enterprise Deployment - Vendr Median $31,220 Year 1 total

Median annual cost based on actual enterprise purchases through Vendr marketplace

How Copper Pricing Compares

Software Starting Price Top Price
Copper $9/user/month $134/user/month
Bitrix24 CRM Free $399/organization/month
Close $9/user/month $139/user/month
Freshsales Free $69/user/month
HubSpot CRM Free $150/user/month
Insightly CRM $29/user/month $99/user/month

Detailed pricing comparisons:

3 Copper Hidden Costs Beyond the List Price

Beyond the listed price, Copper has at least 3 documented hidden costs that can significantly increase total cost of ownership.

Watch for 3 hidden costs
  • No Pro-Rata Refunds on Annual Subscriptions $4,000-$31,000 at risk per year
    high 3 sources
    Trustpilot "We canceled our subscription 2 months later--after having not even used the product-- but are unable to get even a pro rata refund"
    Trustpilot "I was not told this was an annual contract. They are a very Predatory company with no Ethics. Now I am stuck with a system that I cannot use"
  • Required Upgrade for Basic Automation Features $480/user/year
    medium 1 source
    TrustRadius "for a simple lead import automation you're forcing an upgrade to 69 pm, where competitors charge 13"
  • Limited Customer Support Access 5-15% productivity loss
    medium 3 sources
    Trustpilot "It took over 15 back and forth responses to answer a simple question"
    Trustpilot "Copper has a single person responsible for onboarding demo calls for all new users. One. Just one."
    Trustpilot "You will have to go back and forth via email. I am very big on customer service and during my demo my assistant and I asked about customer service. We were told you can call and it's all in the US!! Guess what?? There's No ONE to call."
Tip

Ask your Copper sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Trustpilot Consumer reviews TrustRadius Enterprise reviews Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 13 source citations total.

Copper Contract Terms

Copper contracts auto-renew and cannot be downgraded mid-term. Changes require No pro-rata refunds available mid-contract. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice No pro-rata refunds available mid-contract
Minimum Commitment 1 year annual contract
Mid-Term Downgrade Not allowed
Payment Terms Annual payment upfront required
Price Escalation No published schedule, but users report unexpected billing
Note

No evidence of downgrade options; annual contracts lock you into paid tier

Based on 3 verified sources

How to Negotiate Copper Pricing

Copper contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Negotiate quarterly payment terms medium success

Try to negotiate quarterly payment instead of annual upfront to reduce risk. Multiple users reported confusion between quarterly and annual terms, suggesting some flexibility may exist in payment schedules.

Trustpilot reviews mentioning quarterly vs annual confusion
Lock in current pricing before tier upgrades medium success

If you anticipate needing automation features, negotiate Professional tier pricing upfront. The jump from Basic ($29/month) to Professional ($69/month) is substantial, and early commitment might secure better rates.

TrustRadius review noting forced upgrade to $69/month tier for automation
Request reduced pricing for limited use cases low success

Small businesses using only basic features can request reduced fees. One user noted 'I requested a reduced fee because my use case is so limited, and it would be great if Copper offered this to more small businesses.'

TrustRadius review from business owner

Full negotiation guide →

Copper Pricing FAQ

01 How much does Copper CRM cost?

Copper costs $23-134/user/month with annual billing. Basic is $23/user/month, Professional is $49, and Business is $99.

02 Does Copper have a free plan?

Copper does not offer a free plan, but provides a 14-day free trial.

03 What hidden costs should I expect?

Migration services cost $500-2,000, and training packages run $200-500/user. Premium integrations may require higher tiers.

04 Can I negotiate Copper pricing?

Yes, annual commitments save up to 26%, and volume discounts are available for 20+ users.

05 Is annual billing cheaper?

Yes, annual billing saves 21-26% across all plans.

06 Copper vs HubSpot: Which is cheaper?

HubSpot has a free CRM tier, while Copper starts at $23/user/month. However, Copper has better Google Workspace integration.

07 What is included in Copper Professional?

Professional includes 15,000 contacts, workflow automation, reporting dashboards, bulk email, and integrations with popular tools.

08 Does Copper offer startup discounts?

Copper offers startup programs with discounted rates for qualifying early-stage companies.

09 Is Copper billed monthly or annually?

Despite listed monthly pricing, Copper typically requires annual payment upfront. The Basic plan costs $29/month if paid monthly but only $23/month if paid annually. The Professional plan costs $69/month or $49/month annually. Multiple users report being surprised by annual billing when they expected monthly subscriptions. Always clarify payment terms before signing up.

10 Can I get a refund if Copper doesn't work for my business?

No. Copper does not offer pro-rata refunds on annual contracts, even if you cancel shortly after signing up. Multiple users report being unable to recover funds after 2 months of non-use on annual contracts costing $4,000 or more. One user stated: 'We canceled our subscription 2 months later--after having not even used the product-- but are unable to get even a pro rata refund.'

11 What features require upgrading to the Professional plan?

Basic automation features like lead imports require the Professional plan at $69/month (or $49/month annual), a significant jump from the Basic plan at $29/month ($23/month annual). One user noted that 'for a simple lead import automation you're forcing an upgrade to 69 pm, where competitors charge 13.' This represents an 138% price increase for automation capabilities.

12 What kind of customer support does Copper offer?

Copper support is primarily email-based with limited live options. Users report difficulty reaching support, with one stating 'It took over 15 back and forth responses to answer a simple question.' Another noted that despite being told during demos that 'you can call and it's all in the US,' there is actually 'No ONE to call.' For small businesses, the lack of responsive support can be a significant drawback.

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