Quick Answer
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Aircall costs $40 to $70 per month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified: | Sources: 1 pricing pages and reviews
+70% above list price

Aircall true cost runs 70% above the listed $40-$70/month price as of March 2026. For a 25-person team, expect ~$28,050 in year-one costs vs the $16,500 base license. Key hidden costs: 3-user minimum license requirement, limited sms/mms capabilities. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

3-User Minimum License Requirement

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Aircall requires a minimum of 3 user licenses to get started on the platform, which can increase costs for very small teams or solo users who only need 1-2 seats.

reddit

OpenPhone starts at $15/user per month with no license minimums, while Aircall starts at $30/user per month with a 3-license minimum.

2

Limited SMS/MMS Capabilities

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Aircall's texting functionality is very limited compared to competitors. Users report lacking SMS analytics, group messaging, automated SMS workflows, and full CRM logging for text messages. Teams heavily reliant on texting may need to purchase additional tools or integrations.

reddit

Aircall's texting is very limited and lacks all of the above.

reddit

Aircall's limited texting means they miss out here.

Example: True Cost for 25 Users

License (25 × $55 × 12) $16,500/yr
3-User Minimum License Requirement +$90-$210/month minimum spend
Limited SMS/MMS Capabilities +5-10% of license costs
Estimated Year 1 Total ~$28,050
That's roughly 1.7× the advertised license price. The median Aircall contract is $840/yr across 0 Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Aircall?

Beyond the license fee, budget for: 3-User Minimum License Requirement ($90-$210/month minimum spend); Limited SMS/MMS Capabilities (5-10% of license costs). Total ownership typically runs 70% higher than the listed price.

02 Does Aircall charge for implementation?

Aircall doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Aircall support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there overage or storage costs with Aircall?

Most Aircall plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Aircall?

Many features marketed as part of Aircall are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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