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Khoros Communities costs $1.5K to $3K per month as of March 2026, with 2 plans available. Plans: Enterprise at $1500/month, and Enterprise Plus at $3000/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Khoros Communities offers 2 pricing tiers: Enterprise, Enterprise Plus. Paid plans include Enterprise at $1500/custom pricing, Enterprise Plus at $3000/custom pricing. The Enterprise Plus plan is fortune 500 companies requiring maximum customization, dedicated infrastructure, and strategic consulting for mission-critical community operations.

Compared to other community platforms software, Khoros Communities is positioned at the premium price point.

  • Median contract: $36,000/yr from 0 purchases
  • Average negotiated discount: 92%
  • 2 documented hidden costs beyond list price

How much does Khoros Communities cost?

Khoros Communities pricing ranges from $1500 to $3000/month across 2 plans. Plans include Enterprise at $1500/month, Enterprise Plus at $3000/month.

Khoros Communities Pricing Overview

Khoros Communities has 2 pricing plans ranging from $1,500 to $3,000/month. The Enterprise plan costs $1,500/month, best for large enterprises managing high-volume customer communities with complex moderation and engagement needs. The Enterprise Plus plan costs $3,000/month, best for fortune 500 companies requiring maximum customization, dedicated infrastructure, and strategic consulting for mission-critical community operations.

The median Khoros Communities customer pays $36,000/year, with an average 92% discount available through negotiation.

There are at least 2 documented hidden costs beyond Khoros Communities's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026 from 2 independent sources.

Khoros Communities is an enterprise-grade community management platform trusted by major global brands to build large-scale customer and brand communities that drive engagement, reduce support costs, and foster customer loyalty. Designed for organizations managing millions of community interactions, Khoros provides advanced moderation tools, AI-powered content recommendations, gamification engines, and deep analytics to create thriving online communities. The platform integrates social listening, customer care, and community management into a unified solution, making it ideal for Fortune 500 companies and large enterprises that need robust scalability, security, and compliance features to manage global community operations.

How Khoros Communities Pricing Compares

Compare Khoros Communities pricing against top alternatives in Community Platforms.

All Khoros Communities Plans & Pricing

Plan Monthly Annual Best For
Enterprise members: Unlimitedmoderators: Based on agreement $1500 /custom pricing $1500 /custom pricing Large enterprises managing high-volume customer communities with complex moderation and engagement needs
Enterprise Plus members: Unlimitedcustomization: Full custom $3000 /custom pricing $3000 /custom pricing Fortune 500 companies requiring maximum customization, dedicated infrastructure, and strategic consulting for mission-critical community operations
View all features by plan

Enterprise

  • Unlimited community members
  • Advanced moderation tools
  • AI-powered content recommendations
  • Gamification and reputation system
  • Multi-language support
  • Advanced analytics and reporting
  • Social media integration
  • Mobile app support
  • Custom branding
  • API access
  • SSO integration
  • Dedicated account team

Enterprise Plus

  • Everything in Enterprise
  • Advanced AI and machine learning
  • Custom workflow automation
  • Advanced security features
  • Dedicated infrastructure
  • White-label solutions
  • Custom integrations
  • Premium support with SLA
  • Strategic consulting
  • Developer support team
  • Advanced compliance features
  • Multi-region hosting

Compare Khoros Communities vs Alternatives

Before committing to Khoros Communities, compare pricing with these 3 alternatives in the same category.

All Khoros Communities alternatives & migration guides

What Companies Actually Pay for Khoros Communities

The median Khoros Communities buyer pays $36,000/year based on 0 verified purchase transactions, with an average 92% savings through negotiation.

What companies actually pay $36,000/yr Median across 0 purchases
92% avg. savings
with negotiation
Review scores
TrustRadius 7.4/10 (5)
Top pricing complaints
No real-time chat or echat functionalityLacks real-time statistics and analyticsForum interface needs modernizationIntegration with social networks insufficient
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.

How Khoros Communities Pricing Compares

Software Starting Price Top Price
Khoros Communities $1500/month $3000/month
Bettermode $1/month $499/month
Circle $89/month $199/month
Discourse $20/month $300/month
Hivebrite $799/month $2500/month

2 Khoros Communities Hidden Costs Beyond the List Price

Beyond the listed price, Khoros Communities has at least 2 documented hidden costs that can significantly increase total cost of ownership.

Watch for 2 hidden costs
  • Limited Real-Time Communication 10-20% of license costs
    medium 1 source
    TrustRadius "Our main concern is the lack of echat among members and among the team."
    TrustRadius "No echat, no functions like WhatsApp group internally."
  • Social Network Integration Gaps 5-10% of license costs
    medium 1 source
    TrustRadius "We also need a better integration on communuties of our members from Social Networks."
    TrustRadius "integration, need more brand integration"
Tip

Ask your Khoros Communities sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
TrustRadius Enterprise reviews Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 5 source citations total.

Khoros Communities Pricing FAQ

01 How much does Khoros Communities cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Khoros Communities have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Khoros Communities?

Key features include the items listed in the pricing tiers above.

04 Is Khoros Communities worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Does Khoros Communities support real-time chat between members?

No, Khoros Communities does not currently offer built-in real-time chat or echat functionality. Users report needing separate tools for instant messaging between team members and community participants. The platform focuses on forum-style discussions and asynchronous communication rather than real-time chat features.

06 How well does Khoros Communities integrate with social media platforms?

Multiple users note that social network integration requires improvement. While the platform can manage social media presence, integrating community members directly from social networks like Facebook or LinkedIn may need additional configuration or workarounds. Organizations managing multiple divisions report using Khoros alongside other tools for comprehensive social media management.

07 What analytics capabilities does Khoros Communities provide?

Khoros Communities offers analytics features for tracking community engagement and user behavior, though some users note the lack of real-time statistics as a limitation. The platform provides community managers with data to understand member participation and content performance, but those needing instant metrics may need to supplement with additional reporting tools.

08 Who is Khoros Communities best suited for?

Khoros Communities is designed for large organizations (typically 10,000+ employees) managing customer communities across multiple divisions or brands. It's particularly well-suited for companies prioritizing self-service support, customer education, and building long-term relationships with their user base. Users report it works best when you have a substantial customer following and need granular permission controls and gamification features.

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