Quick Answer
Last verified:
High confidence

Smartcare uses custom pricing as of August 2026. Contact Smartcare directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Smartcare offers 1 pricing tiers: Smartcare.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Request Smartcare Pricing

Smartcare uses custom pricing, and hidden costs like implementation and support add to the quoted price as of August 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: technology fee, on-site implementation service, payer software fee / convenience fee. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Technology Fee

medium addon

Smartcare charges a "Technology Fee" which can be structured either "per child" or as a "flat fee," and is payable monthly in advance.

industry

Hidden/Implementation Costs: Smartcare charges a "Technology Fee" which can be structured either "per child" or as a "flat fee," and is payable monthly in advance.

2

On-site Implementation Service

low implementation

For centers that opt for on-site implementation, the service includes up to four hours of in-person assistance and a dedicated center service manager for six weeks of training.

industry

For centers that opt for on-site implementation, the service includes up to four hours of in-person assistance and a dedicated center service manager for six weeks of training.

3

Payer Software Fee / Convenience Fee

medium overage

Smartcare's "Payer Software Fee" feature allows childcare centers to pass credit card and ACH transaction fees directly to parents as a "Convenience Fee."

industry

A notable aspect of Smartcare's billing is its "Payer Software Fee" feature, which allows childcare centers to pass credit card and ACH (Automated Clearing House) transaction fees directly to parents as a "Convenience Fee."

4

Parent Paid Model Transaction Fee

low overage

The "Parent Paid Model" involves a small transaction fee per child per month, paid by the parent.

industry

some sources indicate a "Parent Paid Model" involving a small transaction fee per child per month, paid by the parent, and a "Center Paid Model" with a flat rate fee of $199 per month, paid by the center.

5

Billing Difficulties

high overage

Buyers have reported difficulties with Smartcare's billing features, including instances of double charges, unclear statements, and challenges in tracking payments.

industry

Hidden/Implementation Costs: Smartcare charges a "Technology Fee" which can be structured either "per child" or as a "flat fee," and is payable monthly in advance.

6

Time-Consuming Setup

medium implementation

Setup and onboarding demand more time than most centers anticipate, indicating an indirect cost in terms of staff hours and potential operational disruption.

industry

Time-Consuming Setup and Onboarding: "Setup and onboarding demand more time than most centers anticipate," indicating an indirect cost in terms of staff hours and potential operational disruption

7

Accounting Discrepancies

critical compliance

An accountant reported substantial difficulties with accounting features, including an inability to easily match charged amounts to bank deposits, unclear fee breakdowns, and problematic reports requiring extensive manual manipulation.

industry

Despite the "no hidden fees" claim for single centers, some users have reported indirect implementation costs: * Difficulty with Billing Implementation: Users have found "Billing and invoicing was EXTREMELY difficult to implement"

8

Additional Service Device Fees

low addon

Smartcare's terms mention a one-time fee and/or an incremental early termination fee if additional service devices are provided at the user's request or Smartcare's discretion.

industry

Additional Service Devices: Smartcare's terms of service mention a "one-time fee and/or agree to an incremental early termination fee" if additional service devices are provided at the user's request or at Smartcare's discretion

9

Disproportionate Scaling Costs

medium overage

The pricing structure becomes harder to justify as enrollment scales, suggesting costs may increase disproportionately as a center grows.

industry

Scaling Costs: One review noted that the "Pricing structure becomes harder to justify as enrollment scales," suggesting that costs may increase disproportionately as a center grows

Frequently Asked Questions

01 What hidden costs should I budget for with Smartcare?

Beyond the license fee, budget for: Accounting Discrepancies ($1000). Exact totals depend on your deployment size and negotiated terms.

02 Does Smartcare charge for implementation?

Smartcare implementation is not included in the license cost. For centers that opt for on-site implementation, the service includes up to four hours of in-person assistance and a dedicated center service manager for six weeks of training..

03 How much does Smartcare support cost?

Premium support pricing for Smartcare depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Smartcare?

Smartcare's "Payer Software Fee" feature allows childcare centers to pass credit card and ACH transaction fees directly to parents as a "Convenience Fee.".

05 What add-ons cost extra with Smartcare?

Add-on pricing for Smartcare varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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