Price checkPer seat
Starter$25/user/moProfessional$39/user/moUltimate$55/user/mo
See all 3 plans
Quick Answer
Last verified:
Medium confidence

CallHippo costs $19 to $55 per user/month as of April 2026, with 3 plans available. Plans: Starter at $25/user/month, Professional at $39/user/month, and Ultimate at $55/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

CallHippo offers 3 pricing tiers: Starter, Professional, Ultimate. Paid plans include Starter at $25/per user, Professional at $39/per user, Ultimate at $55/per user. The Professional plan is growing sales and support teams needing call center capabilities and crm integration.

Compared to other business phone / voip software, CallHippo is positioned at the budget-friendly price point.

  • 9 documented hidden costs beyond list price
  • Contracts auto-renew — Unclear - multiple users report extreme difficulty canceling
Last verified: | Sources: 3 pricing pages and reviews

How much does CallHippo cost?

CallHippo pricing ranges from $19 to $55/user/month across 3 plans. Plans include Starter at $25/user/month, Professional at $39/user/month, Ultimate at $55/user/month.

CallHippo Pricing Overview

CallHippo has 3 pricing plans ranging from $19 to $55/user/month. The Starter plan costs $25/user/month, best for small businesses and startups getting started with a virtual phone system. The Professional plan costs $39/user/month, best for growing sales and support teams needing call center capabilities and crm integration. The Ultimate plan costs $55/user/month, best for high-volume call centers and enterprises requiring predictive dialing and advanced analytics.

CallHippo contracts auto-renew, with a Monthly or annual billing available minimum commitment, and annual price increases of No published schedule.

There are at least 9 documented hidden costs beyond CallHippo's list price, including implementation, training, and add-on fees.

This pricing was last verified in March 26, 2026 from 3 independent sources.

Start CallHippo Free Trial — 10 Days

CallHippo is a cloud-based virtual phone system offering VoIP calling, virtual phone numbers in 50+ countries, and call center tools for businesses ranging from startups to enterprises. The Office Phone System pricing has three tiers: Starter at $25/user/month ($19 with annual billing), Professional at $39/user/month ($29 annually), and Ultimate at $55/user/month ($45 annually). A 10-day free trial is available on all plans.

A critical pricing detail is that many features most businesses consider essential are sold as paid add-ons. Call transcription costs $15/user/month, dashboard access costs $15/user/month, AI features cost $10/user/month, and SMS services cost $3/number/month. These add-ons can push the effective per-user cost well above the advertised base price. CallHippo also offers separate product lines for call centers (Bronze/Silver/Platinum starting at $39/user/month annually) and a parallel dialer ($25-$228/user/month).

How CallHippo Pricing Compares

Compare CallHippo pricing against top alternatives in Business Phone / VoIP.

8x8 $15.0-$44.0/month View pricing → Dialpad $15.0-$25.0/month View pricing → Nextiva $15.0-$75.0/month Compare →

All CallHippo Plans & Pricing

Plan Monthly Annual Best For
Starter users: Unlimited $25 /per user $228 /per user Small businesses and startups getting started with a virtual phone system
Professional users: Unlimited $39 /per user $348 /per user Growing sales and support teams needing call center capabilities and CRM integration
Ultimate users: Unlimited $55 /per user $540 /per user High-volume call centers and enterprises requiring predictive dialing and advanced analytics
View all features by plan

Starter

  • 1 free phone number
  • Unlimited calling within US and Canada
  • Click-to-dial
  • SMS and MMS
  • Call forwarding
  • Voicemail
  • Call recording
  • Basic call analytics
  • Teams and Slack integration
  • Mobile and desktop apps

Professional

  • Everything in Starter
  • Multi-level IVR
  • Call queues
  • Skill-based routing
  • After-call work
  • Live call monitoring
  • Call barging and whispering
  • Campaign management
  • HubSpot and Salesforce integrations
  • Advanced call analytics

Ultimate

  • Everything in Professional
  • Predictive and power dialer
  • Intelligent analytics and reporting
  • Smart DID routing
  • Automatic machine detection
  • Custom integrations via API
  • Dedicated account manager
  • Priority support
  • Call compliance monitoring
  • Advanced reporting dashboards
Start CallHippo Free Trial — 10 Days

Compare CallHippo vs Alternatives

Before committing to CallHippo, compare pricing with these 3 alternatives in the same category.

VS8x8
From $15.0/month

Enterprises needing unified communications with voice, video, and contact center in one platform

Compare pricing
VSDialpad
From $15.0/month

Tech-savvy teams wanting AI-powered call transcription and Google Workspace integration

Compare pricing
VSNextiva
From $15.0/month

Small to medium businesses needing reliable VoIP with video conferencing and CRM integrations

Full comparison

All CallHippo alternatives & migration guides

What Companies Actually Pay for CallHippo

Review scores
Trustpilot 1.4/5 (24)
Top pricing complaints
Unresponsive customer support and slow response times (6+ hours)Phone numbers flagged as spam, calls not answeredUnexpected billing charges and refund difficultiesPoor call quality - muffled audio, lag, voice cuts out

CallHippo Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Small Startup (5 Users, Starter Plan) $110 Year 1 total
subscriptions $95
SMS $15
Total $110

Five users on the Starter plan with annual billing plus SMS add-on

Mid-Size Sales Team (15 Users, Professional Plan) $705 Year 1 total
subscriptions $435
transcription $225
SMS $45
Total $705

Fifteen users on the Professional plan with annual billing plus transcription and SMS

Enterprise Call Center (50 Users, Ultimate Plan) $3,900 Year 1 total
subscriptions $2,250
transcription $750
dashboard $750
SMS $150
Total $3,900

Fifty users on the Ultimate plan with annual billing plus transcription, dashboard, and SMS

Small Team with Multiple Numbers (30 DIDs) Historical pricing referenced $200 base + $240 for 30 numbers = $440/month (note: current tier pricing differs significantly) Year 1 total
note: current tier pricing differs significantly
Total Historical pricing referenced $200 base + $240 for 30 numbers = $440/month (note: current tier pricing differs significantly)

Real estate or sales team requiring 30 local phone numbers for regional presence. Based on older pricing structure mentioned in user reviews.

Official pricing + add-on fees

How CallHippo Pricing Compares

Software Starting Price Top Price
CallHippo $19/user/month $55/user/month
8x8 $15/month $44/month
Dialpad $15/month $25/month
KrispCall $15/user/month $40/user/month
Nextiva $15/month $75/month
Ooma Office $19.95/month $29.95/month

Detailed pricing comparisons:

Browse all Business Phone / VoIP pricing →

9 CallHippo Hidden Costs Beyond the List Price

Beyond the listed price, CallHippo has at least 9 documented hidden costs that can significantly increase total cost of ownership.

Watch for 9 hidden costs
  • Add-On Charges for Core Features $10-$33/user/month in add-on fees
    high 1 source
    official "Call transcription $15/user/month, Dashboard $15/user/month, AI add-on $10/user/month, SMS $3/number/month as separate add-ons"
  • Numbers Frequently Flagged as SPAM $100 one-time + $2/number/month for SPAM remediation
    high 1 source
    Trustpilot "CallHippo's numbers are mostly treated as SPAM with no direct calls being answered"
  • Carrier Registration and Compliance Fees $115+ one-time setup, $6-$13/month ongoing
    medium 1 source
    official "CNAM $100 one-time, SMS activation $15 setup + $3/month, carrier registration $3-$10/month"
  • Per-Minute Charges on Toll-Free and Forwarded Calls $0.02-$0.94 per call/message beyond base plan
    medium 1 source
    official "Toll-free incoming $0.033/min, call forwarding dual charges $0.020 + $0.018/min, SMS $0.01-$0.94/message"
  • Additional Phone Numbers (DIDs) $8-$20/number/month
    medium 2 sources
    Reddit "CallHippo : one of the most sweet dialers that can initiate calls so fast as well but it's totally expensive $200 + $8 per DID"
    Trustpilot "Charging $35 for a Package that shows a dedicated number and free calling minutes. After paying, got surprised. No dedicated number, and will charge additional $20 for the number at $10 set-up fee."
  • Agent List Visibility (Security Risk) $0-$50/user for potential data exposure remediation
    medium 1 source
    Reddit "Anther concern that Callhippo is not separate the agent by administrator page so all agents can see the list that you upload to the dialer with no limitation which is a red flag for someone hiring VAs to do the job and prefer to keep the admin con..."
  • Phone Number Setup Fees $10/number
    low 1 source
    Trustpilot "will charge additional $20 for the number at $10 set-up fee."
  • Incremental Unexpected Charges 5-15% of license costs
    medium 1 source
    Trustpilot "Call Hippo is basically just a scam operation ran out of India. Don't give them your credit card information. You will be billed random incremental charges for the most innocuous thing..."
  • Spam Reputation Management Costs 10-20% of license costs
    high 2 sources
    Trustpilot "CallHippo's numbers are mostly treated as SPAM, no direct calls are answered. So it's a total waste of time and money."
    Reddit "the issue with call tools it's regularly failed to initiate some calls and that affect on DID reputation , It's easy to make as a spam"
Tip

Ask your CallHippo sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
official Trustpilot Consumer reviews Reddit User discussions
Key claims include inline source attribution. Data verified against multiple independent sources. 16 source citations total.

CallHippo Contract Terms

CallHippo contracts auto-renew and cannot be downgraded mid-term. Changes require Unclear - multiple users report extreme difficulty canceling. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Unclear - multiple users report extreme difficulty canceling
Minimum Commitment Monthly or annual billing available
Mid-Term Downgrade Not allowed
Payment Terms Monthly or annual prepayment via credit card
Price Escalation No published schedule
Note

No information available about downgrade process

Based on 2 verified sources

How to Negotiate CallHippo Pricing

CallHippo contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Commit to annual billing for 18-26% savings high success

Annual billing reduces Starter from $25 to $19/user/month (24% off), Professional from $39 to $29/user/month (26% off), and Ultimate from $55 to $45/user/month (18% off). This is the most straightforward discount available.

Official pricing page comparison of monthly vs annual rates
Bundle add-ons before committing to reduce per-user add-on costs medium success

Core features like transcription ($15/user), dashboard ($15/user), and AI ($10/user) can add $33/user/month on top of base pricing. Before signing, ask for bundled add-on pricing or request that key add-ons be included in the base plan for larger team commitments.

Add-on pricing analysis showing costs can exceed base plan
Leverage competitor pricing during negotiations medium success

Dialpad starts at $15/user/month and KrispCall at $12/user/month with annual billing. Use these lower price points to negotiate a better rate, especially for larger teams where the per-user cost difference compounds significantly.

Competitive pricing comparison across business phone category
High success Medium Low / difficult

Full negotiation guide →

CallHippo Pricing FAQ

01 How much does CallHippo cost per user per month?

CallHippo's Office Phone System starts at $25/user/month for the Starter plan ($19/user/month with annual billing). The Professional plan costs $39/user/month ($29 annually) and the Ultimate plan costs $55/user/month ($45 annually). However, essential add-ons like call transcription ($15/user/month) and dashboard access ($15/user/month) can significantly increase the effective cost.

02 Does CallHippo have a free plan or free trial?

CallHippo offers a 10-day free trial on all plans. There is no permanent free plan, though the Basic/Omnichannel plan is listed as free with very limited functionality. The lowest-cost full-featured plan is the Starter at $19/user/month with annual billing.

03 What are the hidden costs with CallHippo?

CallHippo has several add-on fees beyond base pricing: call transcription ($15/user/month), dashboard access ($15/user/month), AI features ($10/user/month), SMS activation ($15 setup + $3/month), CNAM caller ID ($100 one-time), SPAM remediation ($100/number), and carrier registration ($3-$10/month). Toll-free calls also incur per-minute charges at $0.033/minute.

04 How does CallHippo compare to Dialpad and Nextiva?

CallHippo's Starter plan at $25/user/month is more expensive than Dialpad's Standard at $15/user/month, though CallHippo offers more international number options. Nextiva starts at $15/user/month with more included features. However, CallHippo's built-in power dialer and call center tools may justify the premium for outbound-heavy sales teams.

05 How much do additional phone numbers cost with CallHippo?

Additional phone numbers (called DIDs - Direct Inward Dialing numbers) cost approximately $8 per number per month beyond what's included in your base plan. If your team needs multiple local or toll-free numbers for different regions or departments, factor this into your total cost.

06 Can I restrict which agents see my contact lists?

Based on user reports, CallHippo does not provide agent-level access controls for contact lists. All agents can view the entire list uploaded to the dialer. If you need to keep admin data confidential or restrict access for virtual assistants, this may be a limitation to consider.

07 How does CallHippo compare to competitors on price?

CallHippo's Starter plan starts at $25/user/month (or $19/user/month billed annually). Some users have noted it's more expensive than alternatives like CallTools ($120 base + $4/DID) or ReadyMode ($228/month for 30 DIDs included). However, users praise CallHippo's reporting system and admin interface quality.

08 What's the difference between monthly and annual billing?

Annual billing saves approximately 24% compared to monthly. For example, the Starter plan costs $25/month ($300/year) on monthly billing, but only $228/year on annual billing. The Professional plan is $39/month ($468/year monthly) versus $348/year annually.

09 Will CallHippo numbers be flagged as spam?

Multiple users report that CallHippo phone numbers are frequently marked as spam by carriers, resulting in prospects not answering calls. One user noted 'CallHippo's numbers are mostly treated as SPAM, no direct calls are answered.' This appears to be a widespread issue affecting call completion rates.

10 What is CallHippo's call quality like?

Users consistently report poor call quality issues. Common problems include muffled audio where clients can't hear the caller clearly, voice lag, and frequent call dropouts. One user noted 'The call quality has always been bad — my clients constantly complain that they can't hear me properly. The sound is muffled, there's lag, and the voice often cuts out. I can hear the other side fine, but they can't hear me clearly.'

11 How responsive is CallHippo's customer support?

Customer support responsiveness is a major complaint. Users report response times exceeding 6 hours, unanswered emails, and difficulty reaching anyone via chat or phone. One user stated 'I tried for four days to reach someone via chat or email to ask a technical question before making a purchase, and no one responded.'

12 How easy is it to cancel CallHippo?

Multiple users report extreme difficulty canceling their CallHippo subscriptions. Common issues include unresponsive support when requesting cancellation, continued billing after cancellation requests, and no refunds. One user noted 'I've sent numerous emails asking them to cancel the subscription and stop charging my credit card but they won't respond at all.'

13 Does CallHippo integrate well with CRMs like HubSpot?

Users report integration issues with CRM platforms. One user stated 'I've been having issues with software since I signed up for it. It doesn't work well with Hubspot CRM. Tech support takes over 6 hours to response to my email and it's been 3 days and issue still not resolved.'

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