ServiceNow ITSM vs BMC Helix ITSM
IT Service Management (ITSM) pricing comparison · 2026
ServiceNow ITSM pricing ranges from $50–$160/month, while BMC Helix ITSM ranges from $0–$0/month. BMC Helix ITSM is typically 100% more affordable, though your actual cost depends on tier and team size.
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ServiceNow ITSM and BMC Helix ITSM both operate in the it service management (itsm) category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | ServiceNow ITSM | BMC Helix ITSM |
|---|---|---|
| Standard | $100 /per agent/month | Free /month |
| Pro | $160 /per agent/month | — |
| Enterprise | Custom | — |