Zendesk Suite vs BMC Helix ITSM
IT Service Management (ITSM) pricing comparison · 2026
Zendesk Suite pricing ranges from $55–$169/month, while BMC Helix ITSM ranges from $0–$0/month. BMC Helix ITSM is typically 100% more affordable, though your actual cost depends on tier and team size.
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Zendesk Suite and BMC Helix ITSM both operate in the it service management (itsm) category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Zendesk Suite | BMC Helix ITSM |
|---|---|---|
| Suite Team | $55 / | Free /month |
| Suite Growth | $89 / | — |
| Suite Professional | $115 / | — |
| Suite Enterprise | $169 / | — |