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PureVPN costs $2.15 to $19.95 per month as of November 2026, with 6 plans available. Plans: Standard at $2.15/month (billed annually), Plus at $2.73/month (billed annually), Max at $3.55/month (billed annually), Standard 2-year plan at $12.95/month (billed annually), Plus 2-year plan at $15.95/month (billed annually), and Max 2-year plan at $19.95/month (billed annually). Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

PureVPN offers 6 pricing tiers: Standard, Plus, Max, Standard 2-year plan, Plus 2-year plan, Max 2-year plan. Paid plans include Standard at $2.15/month (billed annually), Plus at $2.73/month (billed annually), Max at $3.55/month (billed annually).

PureVPN lists $2.15-$19.95/month, but hidden costs like implementation and support add to the total as of November 2026. Key hidden costs: port forwarding add-on fee, misleading trial auto-renewal charges, difficult cancellation process. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Port Forwarding Add-On Fee

low addon

Port forwarding is not included in the base subscription and must be purchased as a separate monthly add-on, adding to the total cost beyond the listed plan price.

reddit · 2025-01-11

PureVPN offers an interesting take on port forwarding. Instead of building it into the base subscription, they offer it as a $1.49 monthly add-on.

2

Misleading Trial Auto-Renewal Charges

critical overage

PureVPN's 7-day trial auto-renews to a full annual subscription at the end of the trial period. Users report being charged for a full year unexpectedly and being denied refunds because auto-renewals are explicitly excluded from the 31-day money-back guarantee, even when the charge occurs within 31 days of initial sign-up.

trustpilot · 2026-06-08

The 7 day trial is a scam. I signed up for the 1 week trial seeing their advertisement that they had a 31-Day Refund Policy within initial purchase but did not end up using their service as it was not suitable for my need. The trial ended which auto-renewed to a full year subscription so I contacted customer care immediately on the day I was charged to request for cancelation and a refund. However, I was told that I cannot get a refund as auto-renewals are not qualified for a refund as per their policy.

trustpilot · 2026-06-11

I was auto-charged US$47.95 on 4 June for a renewal I'd forgotten to cancel. I contacted support within three days, confirmed zero usage on the new billing cycle, and asked for a one-time courtesy refund. It was refused on policy grounds, with an offer to keep the service running instead.

3

Difficult Cancellation Process

high support

Users report that PureVPN does not offer a self-service cancellation button in the UI. Cancellation requires contacting support, where agents may attempt to upsell or delay the process rather than canceling immediately.

trustpilot · 2026-05-15

I can't unsubscribe and when asking via email about it I'm asked to provide the following instead of unsubscribing me... I didn't have an option to cancel in the UI. That's when they refer you to support like the answer below states. And that's when they refuse and try to upsell. Still a scam to remove the cancellation button and exchange it with a sales rep that won't cancel.

trustpilot · 2026-05-01

This is a scam company. They make it impossible to cancel your subscription and then refuse to issue a refund. This is illegal in the UK and many countries, but they know most people will give up as they have someone who cannot communicate in English try to force you to accept their "offer" to continue using their service.

4

Dedicated IP Add-On Cost

medium addon

A dedicated IP address is an add-on feature not included in base plans, required for users who need a consistent IP for router OpenVPN configs, business use, or port forwarding.

trustpilot · 2026-05-24

Low speed and apparently high packet loss with dedicated IP. An error occurs when reconnecting. OpenVPN files for VPN with dedicated IP for the router are not available in your account - you need to contact support to get them.

reddit · 2024-01-22

PureVPN offers a dedicated IP add-on with a variety of locations to choose from.

5

7-Day Trial Auto-Renews to Annual Subscription

critical addon

PureVPN's 7-day trial automatically converts to a full annual subscription at trial end. The 31-day money-back guarantee explicitly excludes auto-renewals, meaning users who do not cancel before the trial ends are charged for a full year with no refund option — even if they contact support the same day the charge appears.

trustpilot · 2026-06-08

The 7 day trial is a scam. I signed up for the 1 week trial seeing their advertisement that they had a 31-Day Refund Policy within initial purchase but did not end up using their service as it was not suitable for my need. The trial ended which auto-renewed to a full year subscription so I contacted customer care immediately on the day I was charged to request for cancelation and a refund. However, I was told that I cannot get a refund as auto-renewals are not qualified for a refund as per their policy.

trustpilot · 2026-06-30

Downloaded the trial to test the VPN on a streaming service but it didn't work. A week later, the amount for the annual subscription was debited. I immediately contacted customer service to cancel the subscription, but it was no longer possible.

6

31-Day Money-Back Guarantee Excludes Auto-Renewal Charges

high support

PureVPN advertises a 'No Questions Asked, Risk-Free, Stress-Free, 31-Day Refund Policy' but auto-renewal charges — including those triggered by the 7-day trial converting to an annual plan — are explicitly excluded. Multiple users report being denied refunds within the 31-day window precisely because their charge originated from an auto-renewal rather than an initial purchase.

trustpilot · 2026-06-08

Despite their "No Questions Asked, Risk-Free, Stress-Free, 31-Day Refund Policy" within initial purchase", apparently the auto renewals are not eligible for a refund. Therefore, the auto-renewal upon end of the 7 day trial puts you in a situation where they disqualifies you from claiming for a refund, although still within the 31 day initial purchase period.

trustpilot · 2026-07-24

I asked for a refund within 12hrs of the being charged and was told not possible even though it was human error as I did not cancel the trial due to being busy as a dad to 3 kids. The website is misleading when it says "Refund for any reason whatsoever".

7

Undisclosed Monthly Bandwidth Limit

high overage

PureVPN imposes a monthly bandwidth cap that is not prominently disclosed at signup. At least one user on a prepaid 2-year plan had their service suspended after 3 months for exceeding this limit. Support refused to reactivate the service or issue a prorated refund for the unused 21 months.

trustpilot · 2026-09-08

Bought 2 years package. After 3 months the services stopped working. I contacted customer support several times; they promised to look into it and send me an email. Two weeks later, I received an email stating that my service had been restricted. PureVPN has a monthly bandwidth limit. It's been two months since PureVPN blocked my service, and it still isn't working. Contacting customer support is a waste of time—they ignore my requests to reactivate the service or issue a refund.

8

Currency Exchange Surcharges

low addon

PureVPN bills exclusively in USD. International customers may be charged more than the advertised price due to bank-applied exchange rates and foreign transaction fees. PureVPN's own support responses confirm this is by design and do not classify it as a billing error.

trustpilot · 2026-07-25

Scammers charge more than advertised

trustpilot · 2026-07-27

PureVPN charges in USD, and the final amount in your local currency may vary due to exchange rates or fees applied by your bank or payment provider.

Frequently Asked Questions

01 What hidden costs should I budget for with PureVPN?

Beyond the license fee, budget for: Port Forwarding Add-On Fee ($1.49/user/month); Misleading Trial Auto-Renewal Charges ($47-$156 (source dated Jun 2026)); Difficult Cancellation Process (5-15% of license costs); Dedicated IP Add-On Cost (5-15% of license costs); 7-Day Trial Auto-Renews to Annual Subscription ($155-$240); 31-Day Money-Back Guarantee Excludes Auto-Renewal Charges ($155-$240); Undisclosed Monthly Bandwidth Limit (5-15% of license costs); Currency Exchange Surcharges (2-5% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does PureVPN charge for implementation?

Implementation costs for PureVPN vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does PureVPN support cost?

Users report that PureVPN does not offer a self-service cancellation button in the UI. Cancellation requires contacting support, where agents may attempt to upsell or delay the process rather than canceling immediately. Estimated impact: 5-15% of license costs.

04 Are there overage or storage costs with PureVPN?

PureVPN's 7-day trial auto-renews to a full annual subscription at the end of the trial period. Users report being charged for a full year unexpectedly and being denied refunds because auto-renewals are explicitly excluded from the 31-day money-back guarantee, even when the charge occurs within 31 days of initial sign-up. Estimated impact: $47-$156 (source dated Jun 2026).

05 What add-ons cost extra with PureVPN?

Add-on pricing for PureVPN varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current PureVPN pricing

Prices and terms change; verify against the live pricing page.

See PureVPN Pricing