Lodgify Hidden Costs: Booking Fees/Commissions + 14 More

Quick Answer

Last verified: October 29, 2026

Medium confidence

Lodgify costs $18 to $85 per month as of October 2026, with 4 plans available. Plans: Basic at $18/month, Starter at $33/month, Professional at $58/month, and Ultimate at $85/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

Free tier: No free tier available

Lodgify offers 4 pricing tiers: Basic, Starter, Professional, Ultimate. Paid plans include Basic at $18/month, Starter at $33/month, Professional at $58/month. The Starter plan is launch your own website and stop paying commissions on every guest..

Know Before You Buy — Start Lodgify Free Trial — 30 Days

Lodgify lists $18-$85/month, but hidden costs like implementation and support add to the total as of October 2026. Key hidden costs: booking fees/commissions, payment processing fees, setup/onboarding fees. Verified from 2 sources by CostBench.

Hidden Costs Breakdown

Booking Fees/Commissions

high overage

Historically, Starter and Professional tiers charged a 1.9% commission per direct reservation, though some reports indicate restructuring in 2025 removed these fees, while others from 2026 still mention the 1.9% fee for these plans.

Grounded summary

Other sources from 2026 still mention the 1.9% booking fee for Starter and Professional plans

Payment Processing Fees

high overage

These standard industry fees, typically from third-party processors like Stripe or PayPal, are usually around 2.9% + €0.30 or $0.30 per transaction.

Grounded summary

This fee is calculated on the total booking amount, including promotions, fees, taxes, and add-ons

Setup/Onboarding Fees

medium implementation

Grounded summary

Dynamic Pricing Fee: If the Lodgify Dynamic Pricing feature is enabled, a 0.8% fee is applied to bookings received through various channels, including Airbnb Pro, Booking.com, Expedia, Google Vacation Rental, VRBO, and direct bookings via the Lodgify booking engine

SMS Messaging

low addon

Optional SMS notifications for guests typically cost between €0.05 and €0.10 per SMS.

Grounded summary

SMS Messaging: Optional SMS notifications for guests typically cost between €0.05 and €0.10 per SMS

API/Integration Fees

medium addon

These are generally included in Professional and Enterprise tiers but may be an add-on for entry-level plans, with one report mentioning fees for PriceLabs API integrations.

Grounded summary

API/Integration Fees: These are generally included in Professional and Enterprise tiers but may be an add-on for entry-level plans

General Add-on Fees

low addon

Common add-ons include premium themes for the website builder, custom domains, and an AI Assistant.

Grounded summary

Add-on Fees: Common add-ons include premium themes for the website builder, custom domains, and an AI Assistant

1% Booking Surcharge on OTA-Processed Payments

high overage

Lodgify processes payments for Airbnb and VRBO bookings and adds a 1% surcharge on all transactions. For properties with high booking volume, this compounds on top of subscription fees and the OTA platform's own fees.

trustpilot · 2026-09-12
You are ending up paying 1% more for all AIRBNB and VRBO bookings since all payments are processed with Lodgify.

Extra Per-Property Fees Beyond Plan Limit

high addon

Adding properties beyond the base plan's included count triggers significant additional per-property charges, reportedly approaching the cost of the base subscription itself. Sales representatives have been reported to misrepresent plan property limits during the sales process, leading to unexpected costs after annual commitment.

trustpilot · 2026-08-21
After we paid for the yearly subscription, I learned I would have to pay for an extra property—at a cost of about three-quarters of what I had just paid.

Paid Support Sessions Beyond Initial Onboarding

high support

Support beyond the one-time initial setup session carries extra charges. Users report fees for scheduling additional meetings, rescheduling fees if cancellation is less than 24 hours in advance, and late arrival penalties. Even Ultimate plan subscribers encounter separately-priced support items not covered by the plan.

trustpilot · 2026-10-04
Nickel and dime on every step of the process, making it slow and painful to go live. If you need any support beyond their one time setup meeting you have to pay $$, if you want to schedule a meeting and can't reschedule before 24hrs you have to pay $$, if you are late to the meeting you have to pay $$, if they are late to the meeting, your time isn't worth $$. buy their ultimate plan that should include everything yet you pay $$ for things they charge separately.

trustpilot · 2026-10-03
if you need any support beyond their one time setup meeting you have to pay $$, if you want to schedule a meeting and can't reschedule before 24hrs you have to pay $$, if you are late to the meeting you have to pay $$, if they are late to the meeting, your time isn't worth $$. buy their ultimate plan that should include everything yet you pay $$ for things they charge separately.

Unauthorized Billing After Cancellation

critical support

Multiple users report continued billing after submitting cancellation requests. The cancellation process routes through an AI chatbot rather than a human agent, and several users received cancellation confirmations but were charged regardless. Some required bank intervention and new credit card issuance to stop the charges.

trustpilot · 2026-09-24
Despite support explicitly confirming that my subscription had been canceled after my one-month trial, Lodgify continued to bill my credit card without authorization.

trustpilot · 2026-08-10
In the meantime they have charged me the next month fee for my properties which are not even operating. even to leave them is painful, difficult and just a nonesense.

Revenue Loss from OTA Integration Sync Failures

high integration

Multiple users report that Lodgify's channel manager fails to sync booking cancellations and availability changes with Airbnb, VRBO, and Booking.com. Falsely blocked dates result in missed bookings. One user documented $3,837.84 in confirmed lost revenue from a single sync failure incident; others report phantom bookings costing thousands of euros in peak season.

trustpilot · 2026-09-27
A gap in how Lodgify handled the Vrbo integration meant that reservations cancelled on Vrbo never synced back — Lodgify kept those dates blocked as if the booking were still live. This cost me a confirmed $3,837.84 on one reservation that sat falsely unavailable for months.

trustpilot · 2026-08-27
Software is broken. Several issues of our pictures being deleted without notification, phantom bookings that have cost us several thousands of euros in peak season.

Forced Full Annual Payment Required to Downgrade Plan

medium migration

Users who wish to downgrade to a lower plan at renewal are required to pay the full annual cost at the current plan rate upfront and then wait for a partial refund, rather than simply switching at the renewal date. If the renewal date passes before the request is fully processed, the full charge is applied automatically.

trustpilot · 2026-07-31
I was told I would have to pay the €750 upfront and then downgrade to the professional plan, which will result in a refund as they couldn't now downgrade the plan as the plan has expired.

Extra Charges for Additional Properties

high addon

Plans are priced per account with a limited number of included properties. Adding a second or additional property requires purchasing an add-on at a significant cost. One user reported the additional property fee was approximately 75% of their original annual plan cost — a charge not disclosed during the sales process.

trustpilot · 2026-08-21
After we paid for the yearly subscription, I learned I would have to pay for an extra property—at a cost of about three-quarters of what I had just paid.

Hidden Fees in Documentation and VAT Opacity

medium compliance

Users report undisclosed fees buried deep in Lodgify's documentation. Additionally, prices are reportedly presented as net values without clearly stating applicable VAT, which may materially affect actual costs for EU-based customers.

trustpilot · 2026-10-20
They have hidden fees deep deep in the documents, they break the law presenting prices and fees in net vaule without clearly stating VAT.

Frequently Asked Questions

01 What hidden costs should I budget for with Lodgify?

Beyond the license fee, budget for: Booking Fees/Commissions (1.9%); Payment Processing Fees (2.9% + €0.30 or $0.30); SMS Messaging (€0.05 and €0.10 per SMS); 1% Booking Surcharge on OTA-Processed Payments (1% of booking revenue); Extra Per-Property Fees Beyond Plan Limit (50-75% of base subscription cost per additional property); Paid Support Sessions Beyond Initial Onboarding (5-15% of license costs); Unauthorized Billing After Cancellation ($14-$77/month (source dated Oct 2026)); Revenue Loss from OTA Integration Sync Failures ($500-$5,000 (source dated Sep 2026)); Forced Full Annual Payment Required to Downgrade Plan ($168-$744 (source dated Jul 2026)); Extra Charges for Additional Properties (50-75% of license costs); Hidden Fees in Documentation and VAT Opacity (5-15% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Lodgify charge for implementation?

Implementation costs for Lodgify vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Lodgify support cost?

04 Are there overage or storage costs with Lodgify?

05 What add-ons cost extra with Lodgify?

Add-on pricing for Lodgify varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Start Lodgify Free Trial — 30 Days

Check current Lodgify pricing

Prices and terms change; verify against the live pricing page.

See Lodgify Pricing