How to Negotiate Doctor on Demand Pricing in 2026
What's negotiable on your Doctor on Demand contract — and what isn't
Doctor on Demand costs $99 to $299 per for an urgent care visit as of August 2026, with 5 plans available. Plans: Urgent Care at $99/for an urgent care visit, Psychologist (25 min consultation) at $134/for an urgent care visit, Psychologist (50 min consultation) at $184/for an urgent care visit, Psychiatrist (initial 45 min consultation) at $299/for an urgent care visit, and Psychiatrist (15 min follow-up) at $129/for an urgent care visit. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Doctor on Demand offers 5 pricing tiers: Urgent Care, Psychologist (25 min consultation), Psychologist (50 min consultation), Psychiatrist (initial 45 min consultation), Psychiatrist (15 min follow-up). Paid plans include Urgent Care at $99/for an urgent care visit, Psychologist (25 min consultation) at $134/for a 25 min consultation, Psychologist (50 min consultation) at $184/for a 50 min consultation.
Doctor on Demand pricing negotiability depends on its billing model. Doctor on Demand lists $99-$299/for an urgent care visit across 5 tiers (Urgent Care, Psychologist (25 min consultation), Psychologist (50 min consultation)). Best times to negotiate: quarter-ends (Mar, Jun, Sep, Dec). Verified from 1 sources by CostBench.
Negotiation Tactics
Define Service Offering
Buyers should clearly understand the types of telehealth services covered and how they align with their needs.
Source: https://jonesday.com
Assess Reimbursement
Providers should evaluate the best reimbursement model for their telehealth service, considering fee-for-service, per member per month, or value-based arrangements.
Source: https://jonesday.com
Tailor Contract Provisions
Contracts should include provisions tailored to telehealth services, such as compensation methodology, service level standards, and data access obligations, and buyers may negotiate removal of irrelevant terms.
Source: https://jonesday.com
Clarify Expectations & Requirements
Contracts should clearly define work expectations and technology requirements.
Source: https://doctorondemand.com
Best Times to Negotiate
Pro tip: The last week of each quarter has the best discounts. Sales teams are most motivated to close deals right before quotas reset.
Use These Alternatives as Leverage
Mentioning these alternatives during negotiation shows you've done your research and have real options:
Amwell
Alternative to Doctor on Demand in the same category
Doxy.me
Alternative to Doctor on Demand in the same category
SimplePractice
Alternative to Doctor on Demand in the same category
What's Negotiable vs. Non-Negotiable
Usually Negotiable
| List price / per-user cost | High |
| Multi-year discount | High |
| Free months / extended trial | High |
| Premium support inclusion | Medium |
| Professional services fees | Medium |
| Payment terms (Net 60/90) | Medium |
| Price lock for renewals | Medium |
| Custom contract terms | Low |
Rarely Negotiable
- Core product features (available to all customers)
- Data security & compliance standards
- Basic SLA commitments
- Platform architecture or roadmap
Focus your negotiation energy on pricing, terms, and fees rather than trying to change core product features or compliance requirements.
Sample Negotiation Email
Subject: Doctor on Demand Pricing Discussion - [Your Company Name] Hi [Sales Rep Name], We're evaluating Doctor on Demand for [use case] and are impressed with the platform. We're ready to move forward, but need to align on pricing for our [X]-person team. Our budget for this category is $[amount], and we're comparing Doctor on Demand with Amwell. Given our readiness to commit to a multi-year contract, I'd like to discuss: • Discount for [2-3] year commitment • Onboarding fee waiver • Fee waiver or credit • Price lock to prevent increases during contract term Can we schedule a call this week to finalize terms? Best, [Your Name]
Email Tips:
- Be specific: Mention exact user count and budget range
- Show alternatives: Name 1-2 competitors you're evaluating
- Bundle requests: Ask for multiple concessions at once
- Create urgency: Mention your timeline or decision deadline
Common Mistakes
- Accepting the first price offered
- Negotiating without competitive quotes
- Revealing your budget too early
- Signing at the beginning of a quarter
- Forgetting to negotiate renewal terms upfront
Frequently Asked Questions
01 Is Doctor on Demand pricing negotiable?
Yes. Doctor on Demand lists $99-$299/for an urgent care visit across 5 tiers (Urgent Care, Psychologist (25 min consultation), Psychologist (50 min consultation)). Leverage comes from deal size, contract length, and competing quotes.
02 When is the best time to negotiate with Doctor on Demand?
End of quarter (March, June, September, December) and especially end of fiscal year. Sales reps are motivated to hit quotas and more willing to offer discounts to close deals.
03 What discounts can I expect from Doctor on Demand?
We don't have verified Doctor on Demand-specific discount data yet, so we won't quote a number. Doctor on Demand lists $99-$299/for an urgent care visit across 5 tiers (Urgent Care, Psychologist (25 min consultation), Psychologist (50 min consultation)). Actual discounts depend on deal size, commitment length, and timing.
04 Should I use a procurement team or negotiate directly?
For deals over $50K annually, consider involving procurement or a buying group. They have experience negotiating software contracts and may get better terms. For smaller deals, negotiating directly works well.
05 What if Doctor on Demand says the price is non-negotiable?
This is often a starting position. Ask to speak with a manager, mention you're evaluating competitors, or wait until quarter-end. If truly non-negotiable, negotiate on other terms like payment terms, support, or contract length.
Want the Full Negotiation Playbook?
Our comprehensive guide covers 12 proven tactics, email templates, timing strategies, and expert tips for negotiating any software contract.
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Prices and terms change; verify against the live pricing page.
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