Quick Answer
Last verified:

Twilio pricing varies by team size and features, ranging from $0 to $2K per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Twilio offers 6 pricing tiers: SMS Pay-as-you-go, Voice API, Email API (SendGrid) Free, Email API (SendGrid) Paid, Flex, Segment CDP. Standard paid plans include Email API (SendGrid) Free at $0/undefined, Email API (SendGrid) Paid at $19.95/undefined. The Voice API plan is applications requiring voice.

Compared to other sms marketing software, Twilio is positioned at the premium price point.

Last verified: February 2026 | Sources: 0 pricing pages and reviews

All Twilio Plans & Pricing

Plan Monthly Annual Best For
SMS Pay-as-you-go Contact Contact Businesses needing SMS capabilities
Voice API Contact Contact Applications requiring voice
Email API (SendGrid) Free Free Free 0 Testing and small-scale email
Email API (SendGrid) Paid $19.95 / Custom Production email sending
Flex Contact Contact Enterprise contact center operations
Segment CDP Contact Contact Enterprise customer data management
View all features by plan

SMS Pay-as-you-go

  • $0.0083 per message sent/received
  • Volume discounts available
  • No monthly fees

Voice API

  • $0.0085/min inbound
  • $0.014/min outbound
  • Programmable voice

Email API (SendGrid) Free

  • 100 emails/day free
  • Email delivery

Email API (SendGrid) Paid

  • Professional email infrastructure
  • Scalable delivery

Flex

  • $1/active user hour or $150/named user/month
  • 5,000 hours free
  • Cloud contact center
  • Skills-based routing

Segment CDP

  • Customer data platform
  • Data integration
  • Custom pricing

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Hidden Costs to Budget For

Watch for 7 hidden costs
  • Phone number rental ($1-$2/month per number)
  • Short codes cost $1,000-$1,500/month
  • Toll-free verification fees may apply
  • International SMS rates vary by country
  • Carrier fees included but vary by destination
  • Developer time required for custom integration
  • Potential consulting costs for compliance setup
Tip

Ask your Twilio sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Twilio cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Twilio have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Twilio?

Key features include the items listed in the pricing tiers above.

04 Is Twilio worth the price?

Value depends on your specific needs and use case. Compare features across plans.