All Inspectlet Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

Micro

Startup

Growth

Accelerate

Enterprise (250K replays)

Enterprise (500K replays)

Enterprise (1M replays)

Enterprise (2M replays)

Enterprise (custom)

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At a glance

List price by tier (annualized, per license)

Per-license list price across Inspectlet's plans, annualized. Custom-priced tiers show a hatched bar.

Micro$396/yr
Startup$804/yr
Growth$1.5K/yr
Accelerate$3.0K/yr
Enterprise (250K replays)$5.1K/yr
Enterprise (500K replays)$7.6K/yr
Enterprise (1M replays)$12K/yr
Enterprise (2M replays)$18K/yr
Enterprise (custom)Custom
Quick Answer
Last verified:
Medium confidence

Inspectlet costs Free to $1.8K per forever as of November 2026, with 10 plans available including a free tier. Plans: Free (free), Micro at $39/month, Startup at $79/month, Growth at $149/month, Accelerate at $299/month, Enterprise (250K replays) at $499/month, Enterprise (500K replays) at $749/month, Enterprise (1M replays) at $1.2K/month, and Enterprise (2M replays) at $1.8K/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Inspectlet offers 10 pricing tiers: Free, Micro, Startup, Growth, Accelerate, Enterprise (250K replays), Enterprise (500K replays), Enterprise (1M replays), Enterprise (2M replays), Enterprise (custom). A free plan is available. Paid plans include Micro at $39/month, Startup at $79/month, Growth at $149/month. The Growth plan is most popular, 1m sessions, 50k replays, 10 websites.

Compared to other session replay & heatmaps software, Inspectlet is positioned at the premium price point.

  • 8 documented hidden costs beyond list price
  • Contracts auto-renew — Users can switch plans or cancel their subscription at any time directly from their account page; downgrades and cancellations take effect at the end of the current billing period.
  • G2 rating: 4.1 out of 5 from 26 reviews (as of Jul 2026)

How much does Inspectlet cost?

Inspectlet has a free plan; its 8 paid plans cost $39–$1,799/mo. Enterprise pricing is quote-based. Plans include Free (free), Micro at $39/month, Startup at $79/month, Growth at $149/month, Accelerate at $299/month, Enterprise (250K replays) at $499/month, Enterprise (500K replays) at $749/month, Enterprise (1M replays) at $1199/month, Enterprise (2M replays) at $1799/month, Enterprise (custom) (custom pricing).

Inspectlet Pricing Overview

Inspectlet has 10 pricing plans, including a free tier. Paid plans range from $39 to $1,799/forever. The Free plan is free and is best for 500k monthly sessions, 5k replays, 3 websites, 1 month storage. The Micro plan costs $39/month, best for small projects, 1m sessions, 10k replays, 3 websites. The Startup plan costs $79/month, best for growing teams, 1m sessions, 25k replays, 5 websites. The Growth plan costs $149/month, best for most popular, 1m sessions, 50k replays, 10 websites. The Accelerate plan costs $299/month, best for high-volume sites, 1m sessions, 125k replays, 20 websites. The Enterprise (250K replays) plan costs $499/month, best for 250k replays, 2m sessions, 40 websites, 24 months storage. The Enterprise (500K replays) plan costs $749/month, best for 500k replays, 5m sessions, 80 websites, 24 months storage. The Enterprise (1M replays) plan costs $1,199/month, best for 1m replays, 5m sessions, 100 websites, 24 months storage. The Enterprise (2M replays) plan costs $1,799/month, best for 2m replays, 10m sessions, 100 websites, 24 months storage. The Enterprise (custom) plan requires contacting sales for a custom quote and is designed for custom volume and support needs.

Inspectlet contracts auto-renew.

There are at least 8 documented hidden costs beyond Inspectlet's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 28, 2026 from 2 independent sources.

Inspectlet offers several pricing tiers to meet different needs. Plans include Free, Micro, Startup, Growth, Accelerate, and multiple Enterprise options. Custom pricing is also available.

How Inspectlet Pricing Compares

Compare Inspectlet pricing against top alternatives in Session Replay & Heatmaps.

Compare Inspectlet vs Alternatives

Before committing to Inspectlet, compare pricing with these 3 alternatives in the same category.

All Inspectlet alternatives & migration guides

What Companies Actually Pay for Inspectlet

Review scores
TrustRadius 7.9out of 10 (10)
G2 4.1out of 5 (26)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Small limitations and session retention period of only 60 days, which can be annoying for users needing longer data access.Not easily customizable, making it difficult to develop specific analyses.Pricing is considered inconsistent or a bit expensive by some users, although many find it worth the cost.Inconsistency in recording sessions.

How Inspectlet Pricing Compares

Software Starting Price Top Price
Inspectlet Free $1799/forever
Crazy Egg Free $599/month
FullStory Custom Custom
Hotjar Free $49/month
LogRocket $176/month $176/month
Lucky Orange $39/month $1049/month

8 Inspectlet Hidden Costs Beyond the List Price

Beyond the listed price, Inspectlet has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • Training & Setup Time
    medium 1 source
    Grounded summary Training Time and Setup Configuration: Users need to allocate time for learning to use the platform effectively and for initial setup and integration with existing tools.
  • Scaling Costs Micro ($39/month for 5,000 sessions), Startup ($79/month for 25,000 sessions), Growth ($149/month for 50,000 sessions), Accelerate ($299/month for 125,000 sessions), and Enterprise ($499/month or custom for unlimited use)
    high 1 source
    Grounded summary For example, plans range from a free tier (2,500 recorded sessions/month) to Micro ($39/month for 5,000 sessions), Startup ($79/month for 25,000 sessions), Growth ($149/month for 50,000 sessions), Accelerate ($299/month for 125,000 sessions), and ...
  • Quota Exhaustion & Missed Recordings
    high 1 source
    Grounded summary This can lead to a "cost" in terms of missed data and insights during peak traffic periods.
  • Customer Service Issues & Wasted Fees
    critical 1 source
    Grounded summary This led them to switch to a more expensive alternative, highlighting a potential hidden cost in wasted subscription fees and the need to transition providers.
  • Setup and Configuration
    medium 1 source
    Grounded summary Setup and Configuration: Initial setup and integration with existing tools can incur costs
  • Add-on Features
    low 1 source
    Grounded summary Add-on Features: Although Inspectlet states it includes all features (session replay, heatmaps, A/B testing, error logging, surveys) on every plan, including the free tier, some platforms in the industry may charge for additional capabilities
  • Implementation Costs (Small Business) $500 to $1,000
    medium 1 source
    Grounded summary Transparent Pricing: Inspectlet's transparent, published pricing for its self-serve plans (ranging from a free plan to $499/month for Enterprise) means buyers can compare costs without a sales demo, potentially giving them leverage in discussions ...
  • Customization Costs
    medium 1 source
    Grounded summary Customization costs are additional and depend on specific business requirements
Tip

Ask your Inspectlet sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 15 source citations total.

Inspectlet Contract Terms

Inspectlet contracts auto-renew. Changes require Users can switch plans or cancel their subscription at any time directly from their account page; downgrades and cancellations take effect at the end of the current billing period.. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Users can switch plans or cancel their subscription at any time directly from their account page; downgrades and cancellations take effect at the end of the current billing period.
Minimum Commitment no stated minimum commitment period beyond the current billing cycle (monthly or annually)
Based on 1 verified source

How to Negotiate Inspectlet Pricing

Inspectlet contracts are negotiable. These 6 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 6 tactics
Negotiate Session Volume high success

It is often easier to negotiate for more sessions at the same price rather than a lower per-unit rate.

https://inspectlet.com
Leverage Transparent Pricing high success

Inspectlet's transparent, published pricing for its self-serve plans means buyers can compare costs without a sales demo, potentially giving them leverage in discussions for custom terms.

https://inspectlet.com
Understand Quota Overages high success

Inspectlet stops recording new sessions once a monthly limit is reached, rather than charging overage fees, which provides predictability and avoids surprise charges.

https://g2.com
Direct Haggling medium success

One user reported successfully negotiating a 15% discount off the startup plan by expressing their satisfaction with the product.

https://youtube.com
Multi-year Discounts medium success

While Inspectlet offers self-serve plans, enterprise vendors generally offer 15-30% off for a 2-3 year commitment, which might be applicable for custom enterprise agreements with Inspectlet.

https://inspectlet.com
Pilot Period medium success

For enterprise tools, pushing for a pilot period can be a negotiation tactic to validate the tool before a larger commitment.

https://inspectlet.com

Full negotiation guide →

Inspectlet Price History

Pricing changes CostBench has tracked for Inspectlet, verified across 2 snapshots going back to 2026Q3.

  1. Inspectlet price increase

    Highest tier increased from $299 to $1799/month

    +501.67%
  2. Inspectlet tier renamed

    "Enterprise" renamed to "Enterprise 250K"

  3. Inspectlet tier renamed

    "Enterprise" renamed to "Enterprise 500K"

  4. Inspectlet tier renamed

    "Enterprise" renamed to "Enterprise 1M"

  5. Inspectlet tier renamed

    "Enterprise" renamed to "Enterprise 2M"

Price stable over 0.2 years

Inspectlet Pricing FAQ

01 Is there a free plan available?

Yes, Inspectlet offers a Free plan.

02 What is the cheapest paid plan?

The Micro plan is the cheapest paid plan at $39.0 per month.

03 Does Inspectlet offer custom pricing?

Yes, Inspectlet offers custom pricing.

Is this pricing incorrect? — we'll verify and update it.