Quick Answer
Last verified:

TenantCloud pricing varies by team size and features, ranging from $0 to $100 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 0 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Payment processing fees for credit/debit cards - Tenants pay 3.5% + 30¢ fee for card payments, which may reduce online payment adoption

2

ACH payment fees - While lower than cards, ACH payments also incur transaction fees not included in base subscription

3

Tenant screening fees - Background checks and credit reports cost extra per screening beyond base subscription

4

Annual billing discount - Monthly pricing shown; annual payment offers savings, but requires upfront commitment

5

Free plan limitations - 75-unit cap means you must upgrade once you exceed this threshold, jumping to $16.50/month minimum

6

No phone support - Even paid plans lack phone support, relying on email and chat which can delay urgent issue resolution

7

Business plan starting at $100 - Base Business price is $100/month, but actual costs vary based on customization needs

8

Integration limitations on lower tiers - Advanced integrations and API access require Growth plan or higher

9

Document storage limits on Free plan - Free tier has limited storage; Starter/higher plans include extended storage

10

White-label only on Pro/Business - Custom branding options limited to higher-tier plans

11

Multi-user access requires Growth+ - Team collaboration and multi-user features start at Growth plan ($32.10/month)

12

Learning curve time - While easier than enterprise solutions, still requires time investment to configure properly

13

Limited customization on lower tiers - Custom workflows and advanced automation require Pro plan or higher

14

Email verification and identity checks - Additional verification costs may apply for security and fraud prevention

15

No dedicated support until Business plan - Account managers and dedicated support only available at $100/month tier

Example: True Cost for 25 Users

License (25 × $32 × 12) $9,600/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$1,920/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $39,400–$75,360
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with TenantCloud?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does TenantCloud charge for implementation?

TenantCloud doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does TenantCloud support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with TenantCloud?

Most TenantCloud plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with TenantCloud?

Many features marketed as part of TenantCloud are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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