TenantCloud Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
TenantCloud pricing varies by team size and features, ranging from $0 to $100 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
- Billing: Monthly and annual (save 15-20%)
- Hidden costs: Add ~35% for implementation, support, and training
TenantCloud offers a freemium model with limited features; upgrade to unlock more.
What's Included in the Free Plan
- Up to 75 units
- Unlimited properties
- Online rent collection
- Tenant screening
- Maintenance tracking
- Document storage
- Lease management
- Owner statements
- Accounting reports
- Mobile app access
- Tenant and landlord portals
- Listing syndication to major sites
- Email support
What's NOT Included (Paid Only)
- Everything in Free plan
- Unlimited units
- Unlimited properties and listings
- Advanced task automation
- Custom lease templates
- Advanced reporting
- Priority email support
- Extended document storage
- Custom branding options
- Automated late fees
- Recurring charges automation
Free Plan Limits
| Limit | Free Plan | Paid Plans |
|---|---|---|
| units | Maximum 75 units | Unlimited/Higher |
| features | Basic features only, no advanced automation | Unlimited/Higher |
| support | Email support only, no phone or priority support | Unlimited/Higher |
| payments | Payment processing fees apply | Unlimited/Higher |
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like Everything in Free plan or Unlimited units
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- TenantCloud branding may appear on your content or communications
- Support is limited to community forums or email with longer response times
- Export options may be restricted or include watermarks
- API access is typically limited or not available
- Advanced reporting and analytics require paid plans
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Free vs Starter Plan Comparison
| Free $0 | Starter $16.5/month | |
|---|---|---|
| Features | 13 included | 11+ included |
| Support | Community/Email | Priority Support |
| Branding | TenantCloud branding | Your branding |
| Best For | DIY landlords and small property managers managing up to 75 units on a tight budget | DIY landlords managing 75+ units who need automation and unlimited capacity |
Frequently Asked Questions
01 Is TenantCloud free?
Yes, TenantCloud offers a freemium plan with 13 core features included. However, there are limits on units, features that may require upgrading.
02 What's included in TenantCloud's free plan?
TenantCloud's free plan includes: Up to 75 units, Unlimited properties, Online rent collection, Tenant screening, Maintenance tracking, and 8 more features. Key limits include units: Maximum 75 units, features: Basic features only, no advanced automation, support: Email support only, no phone or priority support.
03 What's NOT included in TenantCloud's free plan?
The free plan excludes: Everything in Free plan, Unlimited units, Unlimited properties and listings, Advanced task automation, Custom lease templates. You'll also have TenantCloud branding and limited support options.
04 When should I upgrade from TenantCloud's free plan?
Consider upgrading when: you hit user or storage limits, need features like Everything in Free plan or Unlimited units, require premium support, or want to remove branding. The cheapest paid plan starts at $16.5/month.
05 Is TenantCloud's free plan really free forever?
Yes, TenantCloud's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.
Get TenantCloud pricing updates
We'll notify you when pricing changes or new free features are added.