Quick Answer
Last verified:

Capacities pricing varies by team size and features, ranging from $0 to $14.99 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 1 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

AI Assistant has a daily usage budget that may be exceeded, requiring users to add their own OpenAI API key for continued AI functionality

2

File uploads are limited to 100MB per file even on unlimited storage plans

3

Payment only available through Paddle payment processor, limiting availability to supported countries

4

VPN payments are not accepted

5

Free trial AI chats and queries become read-only after trial expiration if not upgraded to paid plan

Example: True Cost for 25 Users

License (25 × $8.99 × 12) $2,697/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$539/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $29,046–$64,315
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Capacities?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Capacities charge for implementation?

Capacities doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Capacities support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Capacities?

Most Capacities plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Capacities?

Many features marketed as part of Capacities are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

Get a complete Capacities cost breakdown

We'll send you a detailed analysis including all hidden costs and negotiation tips.

No spam. Unsubscribe anytime.