Quick Answer
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Estimate

ThousandEyes costs $1.5K to $11.7K per agent/month as of November 2026, with 6 plans available. Plans: Getting Started - EPA at $17.5K/user/year, Getting Started - Units at $50K/year, and Getting Started - Cloud Insights at $140K/year. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

ThousandEyes offers 6 pricing tiers: Getting Started - EPA, Getting Started - Units, Getting Started - Cloud Insights, Cloud Agents, Enterprise Agents, Endpoint Agents. Paid plans include Getting Started - EPA at $17.5K/user/year, Getting Started - Units at $50K/year, Getting Started - Cloud Insights at $140K/year.

ThousandEyes's sourced hidden costs add +3% on top of a $1,250,001/yr base license (about $1,289,001/yr) as of November 2026. Key hidden costs: professional services, endpoint agent - advantage tier, internet insights - single package. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Professional Services

medium implementation

Some implementation services are offered at a fixed price of $5,700.

Grounded summary

Some implementation services have a fixed price of $5,700.

2

Endpoint Agent - Advantage Tier

medium implementation
Grounded summary

Endpoint Agents: These are licensed per user, with different tiers: * Advantage: $175.20 per user annually (requires a minimum of 100 users).

3

Internet Insights - Single Package

medium addon

A Single Package for Internet Insights costs $33,300.00 annually.

Grounded summary

Internet Insights: These are sold in packages or bundles: * Single Package: $33,300.00 annually.

Reported Oct 2026; current pricing is from $17,520/user/yr.

4

Traffic and Cloud Insights Unit Consumption

low implementation

Flow logs for Traffic Insights and Cloud Insights consume units, with 1 Flow per Second per month equating to 0.24 Units/m.

Grounded summary

Traffic Insights and Cloud Insights: Flow logs for these features consume units, with a cost of 1 Flow per Second per month (FPS/m) equating to 0.24 Units/m.

5

Complex Pricing Structure

high training

The pricing structure and management are reported to be confusing and difficult to grasp, with 24% of TrustRadius reviewers citing complex and restrictive licensing.

Grounded summary

A significant number of TrustRadius reviewers (24%) cited complex and restrictive licensing and cost structures as a drawback.

Year-1 Cost for 25 Seats

License (25 seats × $4,166.67 × 12 mo) $1,250,001/yr
Professional Services ($5,700) +$5,700
Internet Insights - Single Package ($33,300.00) +$33,300
Estimated Year-1 Total $1,289,001
That's +3% on top of the base license, summed from the sourced hidden costs above. The median ThousandEyes contract is $89,100/yr across 3 Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with ThousandEyes?

Beyond the license fee, budget for: Professional Services ($5,700); Internet Insights - Single Package ($33,300.00). For a typical deployment that works out to roughly +3% on top of the base license ($1,250,001/yr → $1,289,001/yr).

02 Does ThousandEyes charge for implementation?

ThousandEyes implementation is not included in the license cost. Some implementation services are offered at a fixed price of $5,700.. Estimated impact: $5,700.

03 How much does ThousandEyes support cost?

Premium support pricing for ThousandEyes depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with ThousandEyes?

Overage and storage policies for ThousandEyes depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with ThousandEyes?

Add-on pricing for ThousandEyes varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current ThousandEyes pricing

Prices and terms change; verify against the live pricing page.

See ThousandEyes Pricing