All ThousandEyes Plans & Pricing

Some prices not re-verified — only plans marked “checked” were confirmed on the vendor’s pricing page

Plan Monthly Annual Best For
Getting Started - EPA checked Nov 4, 2026 Annual billing only Not specified
Getting Started - Units checked Nov 4, 2026 Annual billing only Not specified
Getting Started - Cloud Insights checked Nov 4, 2026 Annual billing only Not specified
View all features by plan (compare side-by-side)

Getting Started - EPA

Getting Started - Units

Getting Started - Cloud Insights

Cloud Agents

  • Cloud-based monitoring agents maintained by ThousandEyes
  • Global coverage with 200+ agent locations
  • Network path visualization
  • HTTP server monitoring
  • DNS monitoring

Enterprise Agents

  • Self-hosted agents deployed on customer infrastructure
  • Uses 50% fewer units than Cloud Agents
  • Internal application monitoring
  • Private network visibility
  • Custom test configurations

Endpoint Agents

  • Software installed on end-user devices
  • Real user monitoring (RUM)
  • Employee digital experience monitoring
  • Network path analysis from endpoints
  • Application performance tracking
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At a glance

List price by tier (annualized, per agent)

Per-agent list price across ThousandEyes's plans, annualized. Custom-priced tiers show a hatched bar.

Getting Started - EPA$18K/yr
Getting Started - Units$50K/yr
Getting Started - Cloud Insights$140K/yr
Cloud AgentsCustom
Enterprise AgentsCustom
Endpoint AgentsCustom
Real-world benchmark

Buyers actually pay a median of $89K/yr for ThousandEyes contracts (Vendr deal flow, n=3). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Estimate

ThousandEyes pricing: Getting Started - EPA $17,520/user/yr, Getting Started - Units $50,000/yr, Getting Started - Cloud Insights $140,000/yr. Enterprise pricing is quote-based. Plans: Getting Started - EPA at $17.5K/user/year, Getting Started - Units at $50K/year, and Getting Started - Cloud Insights at $140K/year. Custom pricing is available on request. The median contract is $89,100/year based on 3 buyer-reported purchases (Vendr).

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

ThousandEyes offers 6 pricing tiers: Getting Started - EPA, Getting Started - Units, Getting Started - Cloud Insights, Cloud Agents, Enterprise Agents, Endpoint Agents. Paid plans include Getting Started - EPA at $17.5K/user/year, Getting Started - Units at $50K/year, Getting Started - Cloud Insights at $140K/year.

Compared to other network traffic analysis software, ThousandEyes is positioned at the premium price point.

  • Median contract: $89,100/yr from 3 purchases Precise
  • 0
  • 5 documented hidden costs beyond list price

How much does ThousandEyes cost?

ThousandEyes plans start at $17,520/user/yr. Enterprise pricing is quote-based. Plans include Getting Started - EPA at $17520/user/year, Getting Started - Units at $50000/year, Getting Started - Cloud Insights at $140000/year, Cloud Agents (custom pricing), Enterprise Agents (custom pricing), Endpoint Agents (custom pricing).

ThousandEyes Pricing Overview

ThousandEyes pricing: Getting Started - EPA $17,520/user/yr, Getting Started - Units $50,000/yr, Getting Started - Cloud Insights $140,000/yr. Enterprise pricing is quote-based. The Getting Started - EPA plan costs $17,520/user/year. The Getting Started - Units plan costs $50,000/year. The Getting Started - Cloud Insights plan costs $140,000/year. The Cloud Agents plan requires contacting sales for a custom quote and is designed for teams needing wide geographic coverage without managing agent infrastructure. The Enterprise Agents plan requires contacting sales for a custom quote and is designed for enterprises monitoring internal applications and private networks with existing infrastructure. The Endpoint Agents plan requires contacting sales for a custom quote and is designed for it teams monitoring employee productivity and digital experience across distributed workforce.

ThousandEyes with a Multi-year contracts common minimum commitment.

The median ThousandEyes customer pays $89,100/year based on 3 buyer-reported purchases (Vendr).

There are at least 5 documented hidden costs beyond ThousandEyes's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 9, 2026 from 1 independent source.

ThousandEyes does not list a single fixed price. Pricing is configured through the vendor’s online pricing tool based on your team size and needs, so the cost varies per configuration.

Use the vendor’s official pricing tool to generate a quote for your specific requirements.

How ThousandEyes Pricing Compares

Compare ThousandEyes pricing against top alternatives in Network Traffic Analysis.

Compare ThousandEyes vs Alternatives

Before committing to ThousandEyes, compare pricing with these 3 alternatives in the same category.

All ThousandEyes alternatives & migration guides

What Companies Actually Pay for ThousandEyes

The median ThousandEyes buyer pays $89,100/year based on 3 buyer-reported purchases (Vendr).

What companies actually pay $89,100/yr Median across 3 buyer-reported purchases (Vendr) Precise
0
Review scores
TrustRadius 9out of 10 (257)
Third-party review aggregates, as of Mar 2026
Top pricing complaints
Pricing complexity and unpredictabilityDramatic price increases after Cisco acquisitionHigh cost for smaller deployments
Source: Vendr buyer data — median of 3 purchases reported to Vendr. Buyer-reported estimates, not verified by CostBench or the vendor; savings reflect discounts buyers reported.

How ThousandEyes Pricing Compares

Software Starting Price Top Price
ThousandEyes $1460/agent/month $11666.67/agent/month
Catchpoint Custom Custom
Cisco Stealthwatch (Secure Network Analytics) Custom Custom
Corelight Custom Custom
ExtraHop Reveal(x) Custom Custom
Flowmon Networks Custom Custom

5 ThousandEyes Hidden Costs Beyond the List Price

Beyond the listed price, ThousandEyes has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • Professional Services $5,700
    medium 1 source
    Grounded summary Some implementation services have a fixed price of $5,700.
  • Endpoint Agent - Advantage Tier
    medium 1 source
    Grounded summary Endpoint Agents: These are licensed per user, with different tiers: * Advantage: $175.20 per user annually (requires a minimum of 100 users).
  • Internet Insights - Single Package $33,300.00
    medium 1 source
    Grounded summary Internet Insights: These are sold in packages or bundles: * Single Package: $33,300.00 annually. Reported Oct 2026; current pricing is from $17,520/user/yr.
  • Traffic and Cloud Insights Unit Consumption
    low 1 source
    Grounded summary Traffic Insights and Cloud Insights: Flow logs for these features consume units, with a cost of 1 Flow per Second per month (FPS/m) equating to 0.24 Units/m.
  • Complex Pricing Structure
    high 1 source
    Grounded summary A significant number of TrustRadius reviewers (24%) cited complex and restrictive licensing and cost structures as a drawback.
Tip

Ask your ThousandEyes sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
grounded summary Reddit User discussions Vendr Verified buyer transactions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 10 source citations total.

ThousandEyes Contract Terms

ThousandEyes contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Minimum Commitment Multi-year contracts common
Mid-Term Downgrade Not allowed
Based on 1 verified source

How to Negotiate ThousandEyes Pricing

ThousandEyes contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Demand detailed usage forecasting high success

Given the complex usage-based pricing model, require the sales team to provide detailed cost projections with multiple usage scenarios and worst-case estimates before committing.

Reddit complaints about unpredictable pricing model
Reference historical pre-Cisco pricing medium success

Enterprise agents were historically priced at approximately $1,000/year per agent before Cisco's acquisition. Use this as a benchmark when negotiating current pricing to highlight the magnitude of post-acquisition increases.

Reddit user discussion of pre-Cisco pricing model (2023-04-12)
Negotiate pricing caps medium success

With usage-based pricing that's difficult to predict, negotiate maximum monthly or annual cost caps to protect against unexpected overages from the complex pricing model.

Reddit discussions about unpredictable costs

Full negotiation guide →

ThousandEyes Pricing FAQ

01 How much does ThousandEyes cost?

ThousandEyes does not publish public list prices; cost is quoted by the vendor based on your requirements. Contact their sales team for a quote.

02 Does ThousandEyes have a free plan?

ThousandEyes does not advertise a public free plan. Confirm trial availability directly with the vendor.

Is this pricing incorrect? — we'll verify and update it.