Quick Answer
Last verified:

ThousandEyes pricing varies by team size and features, ranging from $50 to $150 per agent/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 6 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Unit-based consumption model complexity: costs vary widely based on test type, frequency, and agent count - difficult to predict monthly spend without detailed usage modeling

2

Enterprise deployments typically start at $50,000+ annually: minimum commitment makes ThousandEyes prohibitively expensive for small teams

3

Cloud Agents use 2x more units than Enterprise Agents: using Cloud Agents instead of self-hosted Enterprise Agents doubles unit consumption and costs

4

High-frequency tests consume significantly more units: testing every 5 minutes vs every 60 minutes can increase costs 10-12x for the same coverage

5

Endpoint Agent licensing: $72-$175 per user annually in addition to base platform cost, can add $7,200-$17,500/year for 100-user deployment

6

Professional services for implementation: complex deployments require $10,000-$50,000+ in Cisco consulting fees for proper setup and optimization

7

Data retention beyond standard period: extended retention for compliance costs extra, estimated $1,000-$5,000+/month depending on data volume

8

Training costs: effective use of ThousandEyes requires 2-5 days of training at $1,500-$3,000 per attendee, totaling $3,000-$15,000 for teams

9

Integration development: custom integrations with ITSM, SIEM, or observability platforms cost $5,000-$25,000 depending on complexity

10

Annual contracts required: no monthly billing flexibility, must commit to 12-month contracts upfront at $50,000-$500,000+/year

Example: True Cost for 25 Users

License (25 × $100 × 12) $30,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$6,000/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $70,000–$108,000
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with ThousandEyes?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does ThousandEyes charge for implementation?

ThousandEyes doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does ThousandEyes support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with ThousandEyes?

Most ThousandEyes plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with ThousandEyes?

Many features marketed as part of ThousandEyes are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

Get a complete ThousandEyes cost breakdown

We'll send you a detailed analysis including all hidden costs and negotiation tips.

No spam. Unsubscribe anytime.