Zendesk for IT Pricing 2026
Complete pricing guide with plans, and cost analysis
Zendesk for IT pricing ranges from $19 to $115/agent/month.
Are you Zendesk for IT? Claim this profile
All Zendesk for IT Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Support Team | Custom | $19 /agent/year | — |
| What's included at Support Team Feature details not yet documented for this tier. | |||
| Suite Team | Custom | $55 /agent/year | — |
| What's included at Suite Team Feature details not yet documented for this tier. | |||
| Suite Professional | Custom | $115 /agent/year | — |
| What's included at Suite Professional Feature details not yet documented for this tier. | |||
| Suite Enterprise + Copilot | Contact Sales | Contact Sales | — |
| What's included at Suite Enterprise + Copilot Feature details not yet documented for this tier. | |||
| Copilot | Custom | $50 /agent/year | — |
| What's included at Copilot Feature details not yet documented for this tier. | |||
| Workforce Engagement Bundle | Custom | $50 /agent/year | — |
| What's included at Workforce Engagement Bundle Feature details not yet documented for this tier. | |||
| Contact Center | Custom | $50 /agent/year | — |
| What's included at Contact Center Feature details not yet documented for this tier. | |||
View all features by plan (compare side-by-side)
Support Team
Suite Team
Suite Professional
Suite Enterprise + Copilot
Copilot
Workforce Engagement Bundle
Contact Center
Zendesk for IT costs $19 to $115 per agent/month as of June 2026, with 7 plans available. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Zendesk for IT offers 7 pricing tiers: Support Team, Suite Team, Suite Professional, Suite Enterprise + Copilot, Copilot, Workforce Engagement Bundle, Contact Center.
Compared to other it service management (itsm) software, Zendesk for IT is positioned at the mid-market price point.
How much does Zendesk for IT cost?
Zendesk for IT Pricing Overview
Zendesk for IT has 7 pricing plans ranging from $19 to $115/agent/month. The Support Team plan requires contacting sales for a custom quote. The Suite Team plan requires contacting sales for a custom quote. The Suite Professional plan requires contacting sales for a custom quote. The Suite Enterprise + Copilot plan requires contacting sales for a custom quote. The Copilot plan requires contacting sales for a custom quote. The Workforce Engagement Bundle plan requires contacting sales for a custom quote. The Contact Center plan requires contacting sales for a custom quote.
This pricing was last verified in June 14, 2026 from 1 independent source.
Zendesk for IT offers several plans billed annually per agent per month. These plans include Support Team, Suite Team, Suite Professional, Copilot, Workforce Engagement Bundle, and Contact Center.
The Suite Enterprise + Copilot plan is available via custom pricing.
How Zendesk for IT Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| Zendesk for IT | $19/agent/month | $115/agent/month |
| BMC Helix ITSM | Custom | Custom |
| ManageEngine ServiceDesk Plus | $13/month | $67/month |
| ServiceNow ITSM | Custom | Custom |
| SysAid | Custom | Custom |
| Zendesk Suite | $55/month | $169/month |
Zendesk for IT Pricing FAQ
01 What is the cheapest paid plan?
The Support Team plan is the cheapest paid plan, costing $19 per agent per month when billed annually.
02 Are there any free plans available?
There are no free plans available for Zendesk for IT.
03 What are the annual pricing options?
Annual pricing is available per agent per month for Support Team at $19, Suite Team at $55, Suite Professional at $115, Copilot at $50, Workforce Engagement Bundle at $50, and Contact Center at $50.
Is this pricing incorrect? — we'll verify and update it.