Price checkPer agent
Basic$21/agent/moTeam$39/agent/moPro$89/agent/mo
See all 4 plans

All HappyFox ITSM Plans & Pricing

Plan Monthly Annual Best For
Basic Not published Not specified
Team Not published Not specified
Pro Not published Not specified
Enterprise PRO Contact Sales Contact Sales Not specified
View all features by plan (compare side-by-side)

Basic

Team

Pro

Enterprise PRO

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What does HappyFox ITSM actually cost you?

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Tier
Billing
Your projected cost$525per month · $21/unit × 25units
Year 1 license$6.3K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across HappyFox ITSM's plans, annualized. Custom-priced tiers show a hatched bar.

Basic$252/yr
Team$468/yr
Pro$1.1K/yr
Enterprise PROCustom
Quick Answer
Last verified:
High confidence

HappyFox ITSM costs $21 to $89 per agent/mo as of August 2026, with 4 plans available. Plans: Basic at $21/agent/mo, Team at $39/agent/mo, and Pro at $89/agent/mo. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

HappyFox ITSM offers 4 pricing tiers: Basic, Team, Pro, Enterprise PRO. Paid plans include Basic at $21/agent/mo, Team at $39/agent/mo, Pro at $89/agent/mo.

Compared to other it service management (itsm) software, HappyFox ITSM is positioned at the budget-friendly price point.

  • 9 documented hidden costs beyond list price
  • Contracts auto-renew — at least 30 days prior to the expiration of the then-current term
  • G2 rating: 4.5 out of 5 from 137 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does HappyFox ITSM cost?

HappyFox ITSM pricing starts at $21/agent/mo across 4 plans, with enterprise pricing available on request. Plans include Basic at $21/agent/mo, Team at $39/agent/mo, Pro at $89/agent/mo, Enterprise PRO (custom pricing).

HappyFox ITSM Pricing Overview

HappyFox ITSM has 4 pricing plans ranging from $21 to $89/agent/mo. The Basic plan costs $21/agent/mo. The Team plan costs $39/agent/mo. The Pro plan costs $89/agent/mo. The Enterprise PRO plan requires contacting sales for a custom quote.

HappyFox ITSM contracts auto-renew, with a annual or multi-year minimum commitment.

There are at least 9 documented hidden costs beyond HappyFox ITSM's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

See HappyFox ITSM Plans

HappyFox ITSM offers several pricing tiers designed to meet different needs. Plans are priced per agent per month. The available tiers are Basic, Team, and Pro, with Enterprise PRO offering custom pricing.

How HappyFox ITSM Pricing Compares

Compare HappyFox ITSM pricing against top alternatives in IT Service Management (ITSM).

BMC Helix ITSM Custom pricing View pricing → ManageEngine ServiceDesk Plus $13-$67/month View pricing → ServiceNow ITSM Custom pricing View pricing →

Compare HappyFox ITSM vs Alternatives

Before committing to HappyFox ITSM, compare pricing with these 3 alternatives in the same category.

VSBMC Helix ITSM
Custom

Large enterprises requiring sophisticated ITSM with AIOps and multi-cloud management capabilities

Compare pricing
VSManageEngine ServiceDesk Plus
From $13/month

Small teams needing basic help desk

Compare pricing
VSServiceNow ITSM
Custom

Organizations starting with core ITSM workflows

Compare pricing

All HappyFox ITSM alternatives & migration guides

What Companies Actually Pay for HappyFox ITSM

Review scores
TrustRadius 8.1out of 10 (556)
Trustpilot 1.3out of 5 (137)
G2 4.5out of 5 (137)
Third-party review aggregates, as of Jul 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
PricingReporting FeaturesCustomization and UsabilityEmail Communication and Management

How HappyFox ITSM Pricing Compares

Software Starting Price Top Price
HappyFox ITSM $21/agent/mo $89/agent/mo
BMC Helix ITSM Custom Custom
ManageEngine ServiceDesk Plus $13/month $67/month
ServiceNow ITSM Custom Custom
SysAid Custom Custom
Zendesk Suite $55/month $115/month

Browse all IT Service Management (ITSM) pricing →

9 HappyFox ITSM Hidden Costs Beyond the List Price

Beyond the listed price, HappyFox ITSM has at least 9 documented hidden costs that can significantly increase total cost of ownership.

Watch for 9 hidden costs
  • HappyFox AI $14 per agent per month
    medium 1 source
    industry "These include: * HappyFox AI: Starts at $14 per agent per month."
  • Workflows $199 per month
    high 1 source
    industry "Workflows: Starts at $199 per month for a basic plan (3 workflows, 5,000 actions), with higher tiers reaching $1,999 per month (100 workflows, 50,000 actions)."
  • Autopilot $0.02 per successful automated action
    low 1 source
    industry "Autopilot: Costs $0.02 per successful automated action."
  • Business Intelligence (BI)
    medium 1 source
    industry "Business Intelligence (BI): Requires a custom quote."
  • Assist AI $1 per user per month
    low 1 source
    industry "Assist AI: Starts at $1 per user per month."
  • Training and Migration Services
    medium 1 source
    industry "Training and Migration Services: These are typically quoted separately and can add to the overall investment."
  • Exceeding Usage Caps
    high 1 source
    industry "Exceeding Usage Caps: Going over usage limits for features like chat or workflow actions can lead to automatic upgrades or disablement of features until an upgrade is purchased."
  • Complex Customizations
    medium 1 source
    industry "These include: * HappyFox AI: Starts at $14 per agent per month."
  • Autopilot (Workflow Automation) $0.02 per successful automated action
    medium 1 source
    industry "Autopilot (Workflow Automation): This usage-based tool starts at $0.02 per successful automated action, with the first $50 in credits often free."
Tip

Ask your HappyFox ITSM sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 10 source citations total.

HappyFox ITSM Contract Terms

HappyFox ITSM contracts auto-renew. Changes require at least 30 days prior to the expiration of the then-current term. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at least 30 days prior to the expiration of the then-current term
Minimum Commitment annual or multi-year
Based on 1 verified source

HappyFox ITSM Pricing FAQ

01 What is the cheapest plan for HappyFox ITSM?

The Basic plan is the cheapest paid option, priced at $21.0 per agent per month.

02 Does HappyFox ITSM offer annual discounts?

The provided data does not specify any annual discounts for the Basic, Team, or Pro plans.

03 Is there a free plan available for HappyFox ITSM?

HappyFox ITSM does not have a free plan available.

Is this pricing incorrect? — we'll verify and update it.