Quick Answer
Last verified:

Ping Identity pricing varies by team size and features, ranging from $3 to $6 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 3 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

5,000 user minimum: PingOne for Workforce pricing ($3-$6/user/mo) requires a minimum of 5,000 users on annual contract, making it inaccessible for smaller organizations

2

Customer identity pricing jump: PingOne for Customers starts at $35,000/year (Essential) and $50,000/year (Plus), a significant commitment for customer-facing identity

3

Implementation complexity: Ping Identity's enterprise-grade platform often requires professional services for deployment, typically costing $10,000-$50,000+

4

Legacy product migration: Organizations on older PingFederate, PingAccess, or PingDirectory self-hosted products face migration costs and effort moving to PingOne cloud

5

Advanced features gate: Identity Governance, Privileged Access Management, and API security require the Premium tier with custom pricing above the published $6/user/month

6

Microsoft integration premium: Deep Active Directory and Office 365 integration requires the Plus tier ($6/user/mo), doubling the cost from Essential ($3/user/mo)

7

On-premises gateway costs: Organizations with hybrid environments needing on-prem app access may require additional gateway infrastructure

8

Training and certification: Ping Identity admin training and certification programs cost $1,000-$3,000 per person

Example: True Cost for 25 Users

License (25 × $5 × 12) $1,500/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$300/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $27,250–$62,400
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Ping Identity?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Ping Identity charge for implementation?

Ping Identity doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Ping Identity support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Ping Identity?

Most Ping Identity plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Ping Identity?

Many features marketed as part of Ping Identity are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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