Quick Answer
Last verified:

JumpCloud pricing varies by team size and features, ranging from $0 to $24 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: January 2026 | Sources: 3 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Suspended user billing: Suspended users are still billed as active users until fully deleted from the system

2

Package overlap: Purchasing multiple a la carte modules often costs more than the bundled Platform package — easy to overspend without realizing

3

Platform pricing opacity: Platform and Platform Prime packages require contacting sales, with list prices around $19-$24/user/month before negotiation

4

Additional module costs: A la carte features like Cloud LDAP, RADIUS, and Patch Management cost $3-$6/user/month each on top of base packages

5

Premium support upgrade: 24/7 premium support is only included in Platform Prime — other tiers must pay extra or accept business-hours-only support

6

Migration and onboarding: Moving from Active Directory or another IdP requires planning and may need professional services at additional cost

7

Compliance add-ons: Advanced compliance frameworks and audit reporting require Platform or Platform Prime, not available on basic packages

8

Device agent deployment: Deploying the JumpCloud agent across all endpoints requires IT effort and may need third-party tools for large deployments

Example: True Cost for 25 Users

License (25 × $13 × 12) $3,900/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$780/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $30,850–$66,240
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with JumpCloud?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does JumpCloud charge for implementation?

JumpCloud doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does JumpCloud support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with JumpCloud?

Most JumpCloud plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with JumpCloud?

Many features marketed as part of JumpCloud are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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