Quick Answer
Last verified:
High confidence

JumpCloud costs Free to $24 per user/month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified: | Sources: 3 pricing pages and reviews
+-93% above list price

JumpCloud true cost runs -93% above the listed $0-$24/user/month price as of March 2026. For a 25-person team, expect ~$275 in year-one costs vs the $3,900 base license. Key hidden costs: no android mdm support, annual price increases for msps, sales process delays. Verified from 3 sources by CostBench.

Hidden Costs Breakdown

1

No Android MDM Support

high addon

JumpCloud does not support Android mobile device management, limiting its usefulness for organizations with Android devices in their fleet. This may require purchasing a separate MDM solution for Android endpoints.

reddit

Jumpcloud - Doesn't support Android

reddit

Jumpcloud - Doesn't support Android

2

Annual Price Increases for MSPs

medium overage

JumpCloud evaluates annual price increases of up to 7% for managed service providers. These costs are typically passed down to end clients, making long-term budgeting challenging.

reddit

We were told, rather bluntly, by one of their sales reps that JumpCloud evaluates a price increase of up to 7% every year for MSPs. Which of course ends up being costs you'll need to pass down to your clients.

3

Sales Process Delays

low support

Getting pricing quotes and contracts from JumpCloud can take significant time, with some users reporting a week or more of back-and-forth emails just to receive a quote.

reddit

It took me almost a week and 14 emails to get a quote. That's just really poor service.

reddit

they took months upon months to lock down their msp pricing and couldn't give us a straight answer on it when we were renewing some annual plans.

Example: True Cost for 25 Users

License (25 × $13 × 12) $3,900/yr
No Android MDM Support +$5-$15/device/month
Annual Price Increases for MSPs +7% of license costs
Sales Process Delays +5-10 hours of administrative time
Estimated Year 1 Total ~$275
That's roughly 0.1× the advertised license price. The median JumpCloud contract is $156/yr across Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with JumpCloud?

Beyond the license fee, budget for: No Android MDM Support ($5-$15/device/month); Annual Price Increases for MSPs (7% of license costs); Sales Process Delays (5-10 hours of administrative time). Total ownership typically runs -93% higher than the listed price.

02 Does JumpCloud charge for implementation?

JumpCloud doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does JumpCloud support cost?

Getting pricing quotes and contracts from JumpCloud can take significant time, with some users reporting a week or more of back-and-forth emails just to receive a quote.. Estimated impact: 5-10 hours of administrative time.

04 Are there overage or storage costs with JumpCloud?

JumpCloud evaluates annual price increases of up to 7% for managed service providers. These costs are typically passed down to end clients, making long-term budgeting challenging. Estimated impact: 7% of license costs.

05 What add-ons cost extra with JumpCloud?

Many features marketed as part of JumpCloud are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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