Quick Answer
Last verified:

LiveChat pricing varies by team size and features, ranging from $19 to $89 per agent/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

LiveChat offers 4 pricing tiers: Starter, Team, Business, Enterprise. Standard paid plans include Starter at $20/agent/month, Team at $41/agent/month, Business at $59/agent/month. The Team plan is growing support teams.

Compared to other help desk/support software, LiveChat is positioned at the mid-market price point.

Last verified: February 2026 | Sources: 1 pricing pages and reviews

LiveChat is a customer service platform combining live chat, help desk, and chatbot capabilities. With over 36,000 customers, it integrates with 220+ tools to provide omnichannel support.

All LiveChat Plans & Pricing

Plan Monthly Annual Best For
Starter history: 60 $20 /agent/month $16 /agent/monthSave 20% Small businesses
Team $41 /agent/month $33 /agent/monthSave 20% Growing support teams
Business $59 /agent/month $50 /agent/monthSave 15% Large customer service teams
Enterprise Contact Contact Enterprise organizations
View all features by plan

Starter

  • 60-day chat history
  • Ticketing
  • Basic customization
  • 220+ integrations

Team

  • Unlimited history
  • Full customization
  • Automatic greetings
  • Advanced reports

Business

  • Staffing prediction
  • Work scheduler
  • Apple Messages
  • Single sign-on

Enterprise

  • Dedicated success manager
  • Product training
  • Security assistance
  • HIPAA compliance
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Hidden Costs to Budget For

Watch for 4 hidden costs
  • ChatBot AI product sold separately ($52+/month)
  • HelpDesk ticketing as separate product
  • WhatsApp Business integration fees
  • Premium support packages
Tip

Ask your LiveChat sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does LiveChat cost?

LiveChat costs $16-59/agent/month with annual billing. Starter is $16, Team is $33, Business is $50, and Enterprise is custom.

02 Does LiveChat have a free plan?

LiveChat offers a 14-day free trial but no permanent free plan.

03 What hidden costs should I expect?

ChatBot ($52+/month), HelpDesk, and WhatsApp integration are sold separately. Premium support adds to monthly costs.

04 Can I negotiate LiveChat pricing?

Yes, annual commitments save 15-20%, and volume discounts are available for 10+ agents.

05 Is annual billing cheaper?

Yes, annual billing saves 15-20% across all plans.

06 LiveChat vs Intercom: Which is cheaper?

LiveChat is significantly cheaper. LiveChat Team ($33/agent) vs Intercom Essential ($39/seat/month) with fewer included features.

07 What is included in LiveChat Team?

Team includes unlimited chat history, full widget customization, automatic greetings, chat routing, and advanced reports.

08 Does LiveChat offer startup discounts?

LiveChat offers discounts for startups through partner programs. Contact sales for current offers.