Quick Answer
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Creately pricing varies by team size and features, ranging from $0 to $10 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Creately offers 5 pricing tiers: Free, Personal, Team, Business, Enterprise. Standard paid plans include Free at $0/undefined, Personal at $5/undefined, Team at $5/undefined. The Personal plan is professionals.

Compared to other diagramming tools software, Creately is positioned at the budget-friendly price point.

All Creately Plans & Pricing

Plan Monthly Annual Best For
Free Free Free 0 Individual users exploring diagramming
Personal $5 / $36 / Professionals
Team $5 / $36 / Growing teams
Business $10 / $72 / Unlimited users with advanced needs
Enterprise Contact Contact Large teams requiring custom solutions
View all features by plan

Free

  • Unlimited canvases
  • 45 items/canvas
  • PNG export

Personal

  • 1000 items/canvas
  • Premium templates
  • AI diagrams

Team

  • 1500 items/canvas
  • Multiple users
  • Advanced collaboration

Business

  • 3000 items/canvas
  • MS Teams integration
  • Project management

Enterprise

  • SSO/SCIM
  • On-premise
  • Custom SLA

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Hidden Costs to Budget For

Watch for 13 hidden costs
  • Free plan limited to PNG/JPEG export only - PDF, SVG, and CSV exports require paid plans
  • Free plan limited to 45 items per canvas (Personal: 1,000, Team: 1,500, Business: 3,000)
  • Version history limited to 30 days on Personal plan, 1 year on Business plan
  • Free plan limited to 1 folder and 2 imports - paid plans offer 20-100+ folders
  • AI diagram features only available on Personal plan and above
  • MS Teams integration only available on Business plan
  • 2-way Excel/Google Sheets sync only on Business plan and above
  • Dedicated customer success manager only on Business plan
  • Database functionality (50 databases with 500 items each) only on Business plan
  • Guest access requires Business plan or higher
  • Performance may degrade on larger diagrams with multiple collaborators
  • Educational and non-profit discounts available but require separate application
  • 30-day money-back guarantee on annual plans only
Tip

Ask your Creately sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown โ†’

Frequently Asked Questions