Quick Answer
Last verified:

PagerDuty pricing varies by team size and features, ranging from $0 to $49 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

PagerDuty offers 4 pricing tiers: Free, Professional, Business, Enterprise. Standard paid plans include Free at $0/user/month, Professional at $29/user/month, Business at $49/user/month. The Professional plan is growing engineering teams.

Compared to other developer tools software, PagerDuty is positioned at the budget-friendly price point.

Last verified: January 2026 | Sources: 4 pricing pages and reviews

PagerDuty is an incident management platform that helps engineering teams respond to and resolve critical issues. It integrates with monitoring tools to route alerts to the right people at the right time.

All PagerDuty Plans & Pricing

Plan Monthly Annual Best For
Free users: 5 Free Free 0 Small teams getting started
Professional $29 /user/month $21 /user/monthSave 28% Growing engineering teams
Business $49 /user/month $41 /user/monthSave 16% Large organizations
Enterprise Contact Contact Enterprise organizations
View all features by plan

Free

  • 5 users
  • On-call scheduling
  • Alerts via email/SMS
  • Basic integrations

Professional

  • Unlimited users
  • Advanced integrations
  • Response automation
  • Analytics

Business

  • Event intelligence
  • Status pages
  • Business services
  • Advanced analytics

Enterprise

  • Multiple teams
  • Custom workflows
  • SLA management
  • Dedicated support
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Hidden Costs to Budget For

Watch for 4 hidden costs
  • Additional add-ons: AIOps, Automation, Status Pages
  • SMS/phone alerts beyond included quota
  • Premium support packages
  • Training and certification
Tip

Ask your PagerDuty sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does PagerDuty cost?

PagerDuty Free covers 5 users. Professional is $21-29/user/month, Business is $41-49/user/month, and Enterprise is custom pricing.

02 Does PagerDuty have a free plan?

Yes, PagerDuty Free includes 5 users with on-call scheduling and basic alerting.

03 What hidden costs should I expect?

AIOps, automation, and status page add-ons cost extra. SMS/phone alerts have quotas with overages. Premium support adds cost.

04 Can I negotiate PagerDuty pricing?

Yes, annual commitments save up to 28%, and volume discounts are available for large teams.

05 Is annual billing cheaper?

Yes, annual billing saves 16-28% depending on the plan.

06 PagerDuty vs Opsgenie: Which is cheaper?

Opsgenie is cheaper. Opsgenie Essentials is $9/user/month vs PagerDuty Professional at $21-29/user/month.

07 What is included in PagerDuty Professional?

Professional includes unlimited users, 350+ integrations, response automation, live call routing, and basic analytics.

08 Does PagerDuty offer startup discounts?

Yes, PagerDuty offers a startup program with significant discounts for qualifying early-stage companies.