Price checkPer seat
FreeFreeProfessional$29/user/moBusiness$49/user/mo
See all 4 plans
Quick Answer
Last verified:
High confidence

PagerDuty costs Free to $49 per user/month as of March 2026, with 4 plans available including a free tier. Plans: Free (free), Professional at $29/user/month, and Business at $49/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

PagerDuty offers 4 pricing tiers: Free, Professional, Business, Enterprise. A free plan is available. Paid plans include Professional at $29/user/month, Business at $49/user/month. The Professional plan is growing engineering teams.

Compared to other developer tools software, PagerDuty is positioned at the budget-friendly price point.

  • Median contract: $588/yr from 0 purchases
  • Average negotiated discount: 94%
  • 1 documented hidden costs beyond list price
Last verified: | Sources: 4 pricing pages and reviews

How much does PagerDuty cost?

PagerDuty offers 4 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Professional at $29/user/month, Business at $49/user/month, Enterprise (custom pricing).

PagerDuty Pricing Overview

PagerDuty has 4 pricing plans, including a free tier. Paid plans range from $0 to $49/user/month. The Free plan is free and is best for small teams getting started. The Professional plan costs $29/user/month, best for growing engineering teams. The Business plan costs $49/user/month, best for large organizations. The Enterprise plan requires contacting sales for a custom quote and is designed for enterprise organizations.

The median PagerDuty customer pays $588/year, with an average 94% discount available through negotiation.

There are at least 1 documented hidden costs beyond PagerDuty's list price, including implementation, training, and add-on fees.

This pricing was last verified in January 26, 2026 from 4 independent sources.

Visit PagerDuty Pricing

PagerDuty pricing starts at $0/month for the Free plan for basic incident alerting. The Professional plan costs $29/user/month ($21/year annual), while the Business plan runs $49/user/month ($41/year annual). Enterprise pricing is custom-quoted based on organization needs.

How PagerDuty Pricing Compares

Compare PagerDuty pricing against top alternatives in Developer Tools.

Datadog $0-23/host Compare → Amplitude $0-$49/user/mo View pricing → CircleCI $0.0-$15.0/user/mo View pricing →

All PagerDuty Plans & Pricing

Plan Monthly Annual Best For
Free users: 5 Free Free Small teams getting started
Professional $29 /user/month $21 /user/yearSave 28% Growing engineering teams
Business $49 /user/month $41 /user/yearSave 16% Large organizations
Enterprise Contact Sales Contact Sales Enterprise organizations
View all features by plan

Free

  • 5 users
  • On-call scheduling
  • Alerts via email/SMS
  • Basic integrations

Professional

  • Unlimited users
  • Advanced integrations
  • Response automation
  • Analytics

Business

  • Event intelligence
  • Status pages
  • Business services
  • Advanced analytics

Enterprise

  • Multiple teams
  • Custom workflows
  • SLA management
  • Dedicated support
See PagerDuty Plans & Sign Up

Compare PagerDuty vs Alternatives

Before committing to PagerDuty, compare pricing with these 3 alternatives in the same category.

VSDatadog
Free

Teams wanting integrated monitoring and alerting in one platform

Full comparison
VSAmplitude
Free

Startups and small teams getting started with product analytics

Compare pricing
VSCircleCI
From $0.0/user/mo

Open source and side projects

Compare pricing

All PagerDuty alternatives & migration guides

What Companies Actually Pay for PagerDuty

The median PagerDuty buyer pays $588/year based on 0 verified purchase transactions, with an average 94% savings through negotiation.

What companies actually pay $588/yr Median across 0 purchases
94% avg. savings
with negotiation
Review scores
TrustRadius 8.6/10 (293)
Top pricing complaints
Expensive per-seat pricing modelPricing increases over timeComplex for small teams
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.
Visit PagerDuty Pricing

PagerDuty Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Solo / Getting Started $0 Year 1 total
free tier with basic features
Total $0

A solo user or very small team getting started with PagerDuty on the free plan

Growing Business $49 Year 1 total

A mid-size business using PagerDuty on the Business plan

Enterprise (100+ users) Custom pricing — typically negotiated annually, contact sales for quote Year 1 total

A large enterprise deploying PagerDuty across the organization

How PagerDuty Pricing Compares

Software Starting Price Top Price
PagerDuty Free $49/user/month
Amplitude Free $49/month
CircleCI Free $15/month
Docker $11/user/month $24/user/month
Fly.io Free $300/month
GitHub Free $21/user/month

Detailed pricing comparisons:

Browse all Developer Tools pricing →

1 PagerDuty Hidden Costs Beyond the List Price

Beyond the listed price, PagerDuty has at least 1 documented hidden costs that can significantly increase total cost of ownership.

Watch for 1 hidden costs
  • Per-Seat Pricing Regardless of Usage 15-25% of license costs
    medium 2 sources
    Reddit "PagerDuty penalize you by charging per seat whether or not a user gets paged that month"
    Reddit "Incidents are a team sport, not everyone you're going to need to resolve an issue will be on regular rotations. That's why our pricing model is usage based. We only charge for a seat in the month it gets paged."
Tip

Ask your PagerDuty sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Reddit User discussions Vendr Verified buyer transactions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 4 source citations total.

PagerDuty Contract Terms

PagerDuty contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Mid-Term Downgrade Not allowed
Price Escalation Pricing increases reported by users over time
Based on 1 verified source

PagerDuty Pricing FAQ

01 How much does PagerDuty cost?

PagerDuty Free covers 5 users. Professional is $21-29/user/month, Business is $41-49/user/month, and Enterprise is custom pricing.

02 Does PagerDuty have a free plan?

Yes, PagerDuty Free includes 5 users with on-call scheduling and basic alerting.

03 What hidden costs should I expect?

AIOps, automation, and status page add-ons cost extra. SMS/phone alerts have quotas with overages. Premium support adds cost.

04 Can I negotiate PagerDuty pricing?

Yes, annual commitments save up to 28%, and volume discounts are available for large teams.

05 Is annual billing cheaper?

Yes, annual billing saves 16-28% depending on the plan.

06 PagerDuty vs Opsgenie: Which is cheaper?

Opsgenie is cheaper. Opsgenie Essentials is $9/user/month vs PagerDuty Professional at $21-29/user/month.

07 What is included in PagerDuty Professional?

Professional includes unlimited users, 350+ integrations, response automation, live call routing, and basic analytics.

08 Does PagerDuty offer startup discounts?

Yes, PagerDuty offers a startup program with significant discounts for qualifying early-stage companies.

09 Why is PagerDuty considered expensive compared to alternatives?

PagerDuty uses per-seat pricing where you pay for every user account whether or not they get paged during the month. Since incident response is a team sport requiring multiple stakeholders, teams often need more licensed users than active on-call participants. The Professional plan starts at $29/user/month (or $21/user/month billed annually), and the Business plan is $49/user/month ($41/year). For small teams or startups, these costs add up quickly compared to usage-based alternatives.

10 Is there a free tier available?

Yes, PagerDuty offers a Free plan at $0/month. However, specific feature limitations and restrictions of the free tier are not widely documented in user discussions. Teams evaluating the free plan should verify current limitations directly with PagerDuty.

11 What are common alternatives to PagerDuty mentioned by users?

Users frequently mention OpsGenie, VictorOps (now Splunk On-Call), Zenduty, Rootly, FireHydrant, and SIGNL4 as alternatives. Many cite better pricing models (usage-based vs per-seat), simpler interfaces for small teams, or specific features like Slack-native workflows as reasons for switching.

Is this pricing incorrect? — we verify and update within 24 hours.