Quick Answer
Last verified:
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New Relic costs Free to $418.80 per user/month as of November 2026, with 4 plans available including a free tier. Plans: Free (free), Standard at $10/user/month, and Pro at $418.80/user/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

New Relic offers 4 pricing tiers: Free, Standard, Pro, Enterprise. A free plan is available. Paid plans include Standard at $10/user/month, Pro at $418.80/user/month. The Standard plan is small teams getting started with observability.

Yes, New Relic offers a freemium plan as of November 2026. The free tier includes 5 features with limits on data and full_users. Paid plans start at $10/user/month (Standard). Pricing verified from 5 sources by CostBench.

Freemium

New Relic offers a freemium model with limited features; upgrade to unlock more.

What's Included in the Free Plan

  • 100GB data ingest/month
  • 1 free full platform user
  • Unlimited basic users
  • Access to 50+ capabilities
  • Automatic logs obfuscation

What's NOT Included (Paid Only)

  • $0.40/GB data ingest beyond free 100GB
  • $10/first full platform user
  • $99/additional full platform user (max 5)
  • $49/core user
  • SAML SSO
  • 2 business day support SLA

Free Plan Limits

Limit Free Plan Paid Plans
data 100GB
full_users 1

You'll Need to Upgrade When...

  • You exceed the user limit
  • You need features like $0.40/GB data ingest beyond free 100GB or $10/first full platform user
  • You require premium support or SLA guarantees
  • You need to remove branding or watermarks
  • You need advanced integrations or API access

Hidden Restrictions on Free Plan

  • ! New Relic branding may appear on your content or communications
  • ! Support is limited to community forums or email with longer response times
  • ! Export options may be restricted or include watermarks
  • ! API access is typically limited or not available
  • ! Advanced reporting and analytics require paid plans

Free vs Paid: Which Do You Need?

Free Plan is Enough If...

  • You're an individual or very small team
  • You need only basic features
  • You don't mind usage limits
  • Branding on output is acceptable
  • Community support is sufficient

Free vs Standard Plan Comparison

Free $0
Features 5 included 6+ included
Support Community/Email Priority Support
Branding New Relic branding Your branding
Best For Individual developers Small teams getting started with observability

Frequently Asked Questions

01 Is New Relic free?

Yes, New Relic offers a freemium plan with 5 core features included. However, there are limits on data, full_users that may require upgrading.

02 What's included in New Relic's free plan?

New Relic's free plan includes: 100GB data ingest/month, 1 free full platform user, Unlimited basic users, Access to 50+ capabilities, Automatic logs obfuscation. Key limits include data: 100GB, full_users: 1.

03 What's NOT included in New Relic's free plan?

The free plan excludes: $0.40/GB data ingest beyond free 100GB, $10/first full platform user, $99/additional full platform user (max 5), $49/core user, SAML SSO. You'll also have New Relic branding and limited support options.

04 When should I upgrade from New Relic's free plan?

Consider upgrading when: you hit user or storage limits, need features like $0.40/GB data ingest beyond free 100GB or $10/first full platform user, require premium support, or want to remove branding. The cheapest paid plan starts at $10/user/month.

05 Is New Relic's free plan really free forever?

Yes, New Relic's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.

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