Gainsight Alternatives 2026: Top Options Compared
Find the right customer success solution for your team
Gainsight pricing varies by team size and features, ranging from $0 to $0 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
- Billing: Monthly and annual (save 15-20%)
- Hidden costs: Add ~35% for implementation, support, and training
Finding Gainsight Alternatives
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We're currently building our database of Gainsight alternatives. In the meantime, explore other customer success options in our category.
Browse Customer Success Software →When to Stay with Gainsight
Gainsight is the market leader in customer success software, trusted by enterprise companies like SAP, Box, and Okta. The platform offers the most comprehensive feature set in the category, including advanced analytics, health scoring, customer journey orchestration, and seamless integrations with CRM and product analytics tools. While pricing is on the higher end, Gainsight provides unmatched capabilities for organizations committed to building world-class customer success programs.
- You've invested heavily in customizations and integrations
- Your team is highly trained and productive on Gainsight
- You need features that alternatives don't offer
- Migration costs would exceed multi-year savings
Frequently Asked Questions
01 What are the best Gainsight alternatives?
Popular Gainsight alternatives in the Customer Success space include various options depending on your team size, budget, and specific feature requirements. Consider what aspects of Gainsight work well for you and what you'd like to improve.
02 Is it hard to switch from Gainsight to an alternative?
Migration difficulty varies by alternative. Most modern alternatives offer import tools and migration assistance. The complexity depends on how customized your current setup is and how much historical data you need to transfer.
03 How much can I save by switching from Gainsight?
Depending on the alternative you choose, you could save anywhere from 20% to 70% on per-user costs. Gainsight's pricing is competitive, so cost savings depend on your specific feature requirements. Factor in migration costs and productivity dip during transition.
04 Should I stay with Gainsight or switch?
Gainsight is the market leader in customer success software, trusted by enterprise companies like SAP, Box, and Okta. The platform offers the most comprehensive feature set in the category, including advanced analytics, health scoring, customer journey orchestration, and seamless integrations with CRM and product analytics tools. While pricing is on the higher end, Gainsight provides unmatched capabilities for organizations committed to building world-class customer success programs. However, if your needs have evolved or you're not using Gainsight's advanced features, exploring alternatives could save you money and complexity.
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We'll compare your options and recommend the best fit based on your team size, budget, and requirements.