Quick Answer
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Qualtrics XM pricing varies by team size and features, ranging from $0 to $0 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Finding Qualtrics XM Alternatives

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When to Stay with Qualtrics XM

Qualtrics XM is the industry-leading experience management platform, trusted by major enterprises like Microsoft, Sony, and Under Armour. The platform offers the most comprehensive feature set for managing all four core experiences (customer, employee, product, brand) with leading AI capabilities, predictive analytics, and seamless integrations. The interaction-based pricing model provides flexibility and scalability. While pricing requires custom quotes, Qualtrics delivers unmatched value for organizations committed to systematic experience management across the enterprise.

  • You've invested heavily in customizations and integrations
  • Your team is highly trained and productive on Qualtrics XM
  • You need features that alternatives don't offer
  • Migration costs would exceed multi-year savings

Frequently Asked Questions

01 What are the best Qualtrics XM alternatives?

Popular Qualtrics XM alternatives in the Customer Feedback space include various options depending on your team size, budget, and specific feature requirements. Consider what aspects of Qualtrics XM work well for you and what you'd like to improve.

02 Is it hard to switch from Qualtrics XM to an alternative?

Migration difficulty varies by alternative. Most modern alternatives offer import tools and migration assistance. The complexity depends on how customized your current setup is and how much historical data you need to transfer.

03 How much can I save by switching from Qualtrics XM?

Depending on the alternative you choose, you could save anywhere from 20% to 70% on per-user costs. Qualtrics XM's pricing is competitive, so cost savings depend on your specific feature requirements. Factor in migration costs and productivity dip during transition.

04 Should I stay with Qualtrics XM or switch?

Qualtrics XM is the industry-leading experience management platform, trusted by major enterprises like Microsoft, Sony, and Under Armour. The platform offers the most comprehensive feature set for managing all four core experiences (customer, employee, product, brand) with leading AI capabilities, predictive analytics, and seamless integrations. The interaction-based pricing model provides flexibility and scalability. While pricing requires custom quotes, Qualtrics delivers unmatched value for organizations committed to systematic experience management across the enterprise. However, if your needs have evolved or you're not using Qualtrics XM's advanced features, exploring alternatives could save you money and complexity.

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