Microsoft Dynamics 365 Alternatives 2026: 4 Options Compared
Find the right crm solution for your team
Microsoft Dynamics 365 pricing varies by team size and features, ranging from $65 to $135 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
- Billing: Monthly and annual (save 15-20%)
- Hidden costs: Add ~35% for implementation, support, and training
Top Microsoft Dynamics 365 Alternatives
Salesforce
Complex MigrationSuperior CRM capabilities and AppExchange, but 50% higher cost at enterprise tier and Microsoft integration is weaker
HubSpot
Medium EffortBetter for marketing-led growth and easier to use, but lacks ERP capabilities and enterprise scale
Zoho CRM
Medium Effort70% lower cost with similar features, but weaker Microsoft integration and smaller partner ecosystem
Pipedrive
Easy MigrationMuch simpler and 60% lower cost, but lacks enterprise features, customization, and ERP capabilities
When to Stay with Microsoft Dynamics 365
Stay with Microsoft Dynamics 365 if you're deeply invested in the Microsoft ecosystem (Microsoft 365, Teams, Azure), need unified CRM and ERP capabilities in one platform, require industry-specific functionality (manufacturing, healthcare, retail), or value Power Platform's low-code customization. The Microsoft integration and enterprise scale are unmatched.
- You've invested heavily in customizations and integrations
- Your team is highly trained and productive on Microsoft Dynamics 365
- You need features that alternatives don't offer
- Migration costs would exceed multi-year savings
Price Comparison
| Product | Price Range | Migration |
|---|---|---|
| Current Microsoft Dynamics 365 | $65-$135/user/month | - |
| Salesforce | $25-$500/user/month | Hard |
| HubSpot | $0-$1,200/month + $50/user | Medium |
| Zoho CRM | $14-$52/user/month | Medium |
| Pipedrive | $14-$99/user/month | Easy |
Frequently Asked Questions
01 What are the best Microsoft Dynamics 365 alternatives?
The top Microsoft Dynamics 365 alternatives include Salesforce, HubSpot, Zoho CRM, Pipedrive. Each offers different strengths: Salesforce is organizations wanting best-in-class crm features and largest ecosystem, while HubSpot is smbs wanting marketing automation integrated with crm.
02 Is it hard to switch from Microsoft Dynamics 365 to an alternative?
Migration difficulty varies by alternative. Among Microsoft Dynamics 365 alternatives, Pipedrive offer easy migration paths with import tools. More complex migrations may require data cleanup and workflow reconfiguration.
03 How much can I save by switching from Microsoft Dynamics 365?
Depending on the alternative you choose, you could save anywhere from 20% to 70% on per-user costs. Microsoft Dynamics 365's typical price of $95/user/month is on the higher end of the market. Factor in migration costs and productivity dip during transition.
04 Should I stay with Microsoft Dynamics 365 or switch?
Stay with Microsoft Dynamics 365 if you're deeply invested in the Microsoft ecosystem (Microsoft 365, Teams, Azure), need unified CRM and ERP capabilities in one platform, require industry-specific functionality (manufacturing, healthcare, retail), or value Power Platform's low-code customization. The Microsoft integration and enterprise scale are unmatched. However, if your needs have evolved or you're not using Microsoft Dynamics 365's advanced features, exploring alternatives could save you money and complexity.
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