Quick Answer
Last verified:

Insightly CRM pricing varies by team size and features, ranging from $29 to $99 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 2 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Annual billing required - no monthly payment option available since 2024

2

Record limits enforced: Plus (100K), Professional (250K), Enterprise (500K) - overage requires upgrade

3

Storage limits can fill quickly with attachments: 10GB (Plus), 100GB (Professional), 250GB (Enterprise)

4

AI Copilot queries are capped: 75/month on Professional, 100/month on Enterprise - no overage option

5

Custom field limits on Plus tier restrict customization - Professional required for advanced fields

6

Project Management add-on may be required for full PM features beyond basic task tracking

7

Marketing automation requires separate Insightly Marketing platform (starts at $299/month)

8

AppConnect integrations and Webhooks only available on Professional and Enterprise plans

9

Data migration and implementation services typically cost $2,000-$20,000 depending on complexity

10

Premium support and training packages available at additional cost for faster response times

Example: True Cost for 25 Users

License (25 × $49 × 12) $14,700/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$2,940/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $47,050–$83,520
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Insightly CRM?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Insightly CRM charge for implementation?

Insightly CRM doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Insightly CRM support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Insightly CRM?

Most Insightly CRM plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Insightly CRM?

Many features marketed as part of Insightly CRM are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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