Quick Answer
Last verified:

Close pricing varies by team size and features, ranging from $0.02 to $139 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 1 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

AI Enrich credits: Charged based on usage after initial $5 trial credit is consumed - costs can add up quickly for teams enriching many leads

2

Calling minutes: While calling is built-in, heavy usage teams may incur additional charges - Close provides trial credits but ongoing costs depend on call volume

3

SMS credits: SMS messaging requires purchasing credits beyond any trial allocation - costs vary by volume and destination

4

Additional organizations: $50/month per extra organization beyond the 1 free secondary org included with Growth and Scale plans

5

Custom activities: Limited to 250 instances per month on Growth and Scale plans - exceeding this may require custom pricing or workflow changes

6

Implementation and onboarding: Enterprise plans include custom onboarding, but smaller teams may need to pay for setup assistance or training

7

Annual contract discount: Monthly billing costs 40-100% more than annual - Solo goes from $9/year to $19/month, a hidden pressure to commit annually

8

Storage for call recordings: Unlimited on Scale plan only - lower tiers may have limits on how long recordings are retained

9

Premium support: Dedicated support only available on Scale and Enterprise tiers - Essentials and Growth limited to standard email/chat support

Example: True Cost for 25 Users

License (25 × $35 × 12) $10,500/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$2,100/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $40,750–$76,800
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Close?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Close charge for implementation?

Close doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Close support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Close?

Most Close plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Close?

Many features marketed as part of Close are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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