Chorus (by ZoomInfo) Pricing 2026

Chorus pricing starts at $8,000 per year for 3 users ($667/month flat fee), which includes unlimited recording and transcription, AI-driven analytics, and CRM integrations. Additional seats cost $1,200/user/year ($100/month). For a 10-user team, expect ~$16,400/year ($1,367/month or $137/user/month). For 75+ users, pricing becomes custom with volume discounts bringing per-user costs to approximately $105/month. Chorus does not publish transparent pricing and requires contacting sales for quotes.

No, Chorus does not offer a free plan. They offer a sales-assisted free trial where you can test the platform for a limited time, but the trial duration varies depending on deal size. Unlike competitors like Fireflies.ai, you cannot sign up for Chorus independently - you must attend a demo call and work with their sales team to access even the trial version.

Chorus offers two main tiers: Standard (starting at $8,000/year for 3 seats with $1,200/year per additional user) and Enterprise (custom pricing for 75+ users with volume discounts, advanced security, SSO, and dedicated support). Both require contacting sales for quotes. Pricing is not self-serve and requires answering profiling questions and scheduling demo calls.

Chorus costs approximately $100-$137 per user per month depending on team size. Small teams (3-10 users) pay around $137/user/month due to the $8,000/year base fee. Mid-size teams (10-50 users) pay approximately $120/user/month. Large teams (75+ users) can negotiate down to $105/user/month with volume discounts. The per-user cost never drops below $100/month regardless of scale.

Chorus provides comprehensive conversation intelligence with strong CRM integrations and coaching features, but the value depends on your context. For established sales teams with 10+ reps who are already in the ZoomInfo ecosystem, Chorus can deliver ROI through improved win rates and rep coaching. However, the high cost ($100+/user/month), 2-year contracts, and sales-assisted buying process make it prohibitive for startups and small teams. Chorus costs 50-60% less than Gong but with tradeoffs in transcription accuracy and forecasting depth. Consider alternatives like Fireflies.ai ($10/user/month) for basic needs or Gong for premium features.

Chorus is positioned as a premium mid-market option. Gong (main competitor) costs 50-60% more but offers deeper analytics and better transcription. Fireflies.ai is significantly cheaper at $10/user/month but lacks sales-specific coaching and deal intelligence. Avoma and Jiminny are comparable in pricing. Chorus's unique positioning is as part of the ZoomInfo ecosystem - if you're already a ZoomInfo customer, bundled pricing can make Chorus more competitive. However, standalone Chorus pricing is 5-10x more expensive than lightweight alternatives.

Chorus offers volume discounts for large teams (typically 75+ users), bringing per-seat costs down from $100/month to approximately $105/month at 75 users and potentially lower for 200+ users. ZoomInfo ecosystem discounts are available if you purchase additional ZoomInfo products like Chat or Engage. Multi-year contracts (3 years vs 2 years) may provide 5-10% additional savings. Best negotiation opportunities occur at ZoomInfo's quarter-end (March, June, September, December) and fiscal year-end.

Chorus does not publicly advertise nonprofit or education pricing. However, as part of ZoomInfo's enterprise sales process, qualified nonprofits and educational institutions may be able to negotiate custom pricing. Contact their sales team directly and reference nonprofit/education status early in the conversation to explore available options.

Chorus Enterprise includes everything in the Standard plan plus: custom seat counts (75+ users), advanced security features, SAML SSO authentication, dedicated account manager, custom onboarding and training, professional services for custom integrations, volume discounts (per-user costs decrease with scale), premium support SLA, advanced analytics and reporting, API access, and custom contracts/invoicing. Implementation fees typically range from $10,000-$50,000 depending on complexity.

Chorus uses annual or multi-year billing (2-year contracts most common). The base package is $8,000/year for 3 seats, billed annually upfront or in quarterly installments for enterprise customers. Additional seats are billed at $1,200/user/year. Mid-contract seat reductions are generally restricted or incur penalties. Pricing is quote-based through their sales team rather than self-serve, and you'll need to go through a demo process before receiving a formal quote.

Yes, Chorus pricing is highly negotiable, especially for larger teams. Best leverage points: (1) Multi-year commitments (3 years vs 2 years), (2) Volume discounts at 50+ and 75+ seat tiers, (3) Quarter-end/year-end timing, (4) Competing quotes from Gong or other alternatives, (5) Bundle with other ZoomInfo products for ecosystem discounts. For teams of 20+ users, expect to negotiate 15-25% off initial quotes. Always ask about implementation fee waivers and extended payment terms.

Chorus advertises 'unlimited' recording and transcription with no hard caps on usage. However, enterprise contracts may include fair use policies. If your usage patterns deviate significantly from projections (e.g., 3x more calls than estimated during sales process), you may be asked to upgrade or adjust your contract at renewal. The main 'limit' is seat count - if you need more users, you must purchase additional seats at $1,200/user/year.