Quick Answer
Last verified:

Otter.ai pricing varies by team size and features, ranging from $0 to $30 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Otter.ai offers 4 pricing tiers: Basic, Pro, Business, Enterprise. Standard paid plans include Basic at $0/user/month, Pro at $16.99/user/month, Business at $30/user/month. The Pro plan is individual professionals with regular meetings and moderate transcription needs.

Compared to other ai meeting assistants software, Otter.ai is positioned at the budget-friendly price point.

Last verified: January 2026 | Sources: 8 pricing pages and reviews

Otter.ai is an AI meeting assistant that records, transcribes, and analyzes meetings. The platform provides AI-driven features designed to help businesses and individuals work more effectively.

Pricing for Otter.ai starts at $8.33/month with the Pro plan. Multiple pricing tiers are available to suit different team sizes and feature requirements.

All Otter.ai Plans & Pricing

Plan Monthly Annual Best For
Basic monthlyMinutes: 300 minutesperMeeting: 30 minutes Free Free 0 Individuals testing the tool with very light, occasional meeting needs
Pro monthlyMinutes: 1,200 minutesperMeeting: 90 minutes $16.99 /user/month $8.33 /user/monthSave 51% Individual professionals with regular meetings and moderate transcription needs
Business monthlyMinutes: UnlimitedperMeeting: 4 hours $30 /user/month $19.99 /user/monthSave 33% Small to medium teams with heavy meeting loads and collaboration needs
Enterprise Contact Contact Large organizations with custom security, compliance, and integration requirements
View all features by plan

Basic

  • 300 monthly transcription minutes
  • 30 minutes maximum per conversation
  • 3 lifetime audio/video file imports (total, ever)
  • 20 AI chat queries per user
  • Real-time transcription
  • Speaker identification
  • Multi-language support
  • Zoom, MS Teams, Google Meet integration
  • iOS/Android apps
  • Live transcription and summaries

Pro

  • Everything in Basic, plus:
  • 1,200 in-app recording minutes per month
  • 90 minutes maximum per meeting
  • 10 audio/video file imports per month
  • Advanced AI workflows
  • Advanced meeting templates
  • Unlimited storage
  • Custom vocabulary (up to 200 terms)
  • Advanced search, export & playback
  • Zapier integration
  • Taggable speakers

Business

  • Everything in Pro, plus:
  • Unlimited in-app recordings
  • Unlimited meetings
  • Up to 4 hours per meeting
  • Unlimited audio/video file imports
  • Custom AI workflows
  • Enhanced admin features
  • Activity logs
  • Usage analytics
  • Auto-join up to 3 concurrent meetings
  • Team collaboration features
  • Prioritized support

Enterprise

  • Everything in Business, plus:
  • Unlimited custom AI workflows
  • Otter Sales Notetaker
  • Custom CRM integrations
  • Custom dialer integrations
  • Single Sign-On (SSO)
  • HIPAA compliance
  • Video replay (Zoom, Google Meet)
  • Domain capture
  • Enterprise-grade security & controls
  • Dedicated Customer Success Manager
  • Custom contracts and invoicing
  • Volume discounts available
Visit Otter.ai Website

Get a custom Otter.ai quote

Enter your work email and we'll send you a detailed cost breakdown.

No spam. Unsubscribe anytime.

Hidden Costs to Budget For

Watch for 15 hidden costs
  • Hard minute caps with no overage option - when you hit your monthly limit, you must wait until next month or upgrade mid-cycle with prorated billing
  • File import restrictions - even Business plan users get only 3 lifetime imports on Basic, 10/month on Pro, making historical transcription expensive
  • SSO only on Enterprise - Single Sign-On authentication unavailable on Business plan, forcing security-conscious teams to custom pricing tier
  • HIPAA compliance requires Enterprise - healthcare organizations cannot use Business plan even at $30/user/month, must pay custom Enterprise pricing
  • Concurrent meeting limit - Business plan auto-joins only 3 simultaneous meetings, requiring Enterprise for larger operations
  • Student discount requires .edu - 20% education discount only available with valid .edu email, excludes many educators
  • Monthly vs annual pricing - monthly plans cost 50-100% more (Pro: $16.99/mo vs $8.33/mo annual, Business: $30/mo vs $19.99/mo annual)
  • 7% annual uplift in contracts - Otter.ai includes standard 7% price increase written into all Enterprise order forms
  • No automatic renewal opt-out - cannot remove automatic renewal from contracts per Vendr negotiation insights
  • Sales features locked to Enterprise - conversation intelligence and sales-specific features require highest tier
  • Video replay only on Enterprise - ability to replay video from Zoom/Google Meet restricted to custom pricing tier
  • No true usage-based pricing - you pay the full subscription fee regardless of actual usage within tier limits
  • AI chat query limits on free tier - only 20 queries per user across 3 conversations makes AI features largely unusable
  • 30-minute hard cap on free meetings - service stops mid-meeting after 30 minutes, cannot be extended
  • Custom CRM/dialer integrations require Enterprise - Salesforce, HubSpot, and other integrations unavailable on Business plan
Tip

Ask your Otter.ai sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Otter.ai cost?

Otter.ai pricing starts at $0/month for the Basic free plan with 300 minutes. Paid plans range from $8.33/user/month (Pro annual) to $30/user/month (Business monthly). The Business plan at $19.99/user/month billed annually offers the best value with unlimited recordings and meetings. Enterprise pricing is custom, typically ranging from $6,323 to $35,000/year based on Vendr data.

02 Does Otter.ai have a free plan?

Yes, Otter.ai offers a free Basic plan with 300 monthly transcription minutes, but it has significant limitations: 30-minute maximum per conversation, only 3 lifetime audio/video imports, and 20 AI chat queries. The free plan stops transcribing mid-meeting after 30 minutes, making it suitable only for very light, occasional use.

03 What are Otter.ai's pricing tiers?

Otter.ai offers 4 pricing tiers: Basic (free with 300 minutes), Pro ($16.99/mo or $8.33/mo annually with 1,200 minutes), Business ($30/mo or $19.99/mo annually with unlimited minutes), and Enterprise (custom pricing with SSO, HIPAA compliance, and video replay).

04 How much does Otter.ai cost per user?

Otter.ai costs between $8.33 and $30 per user per month depending on the plan and billing frequency. The Pro plan is $8.33/user/month (annual) or $16.99/month (monthly). The Business plan is $19.99/user/month (annual) or $30/month (monthly). Enterprise pricing is custom, typically $6,323-$35,000/year total.

05 Is Otter.ai worth the price?

Otter.ai provides excellent transcription accuracy (95%) and is worth the price for individuals and teams with regular meeting transcription needs. The Pro plan at $8.33/month annually is competitive for 1,200 minutes. However, the hard minute caps with no overage option can be frustrating, and many critical features (SSO, HIPAA, video replay, CRM integrations) are locked to Enterprise pricing.

06 How does Otter.ai compare to competitors on price?

Compared to alternatives, Otter.ai is mid-range pricing. Fathom offers unlimited free recording (Zoom-only), while Fireflies.ai has competitive paid plans with 69 languages vs Otter's 3. Otter.ai's strength is 95% transcription accuracy and multi-platform support, but competitors like Fathom offer better value for Zoom-only users, and Fireflies offers broader language support and CRM integrations at lower tiers.

07 What discounts does Otter.ai offer?

Otter.ai offers a 20% discount for students and teachers with valid .edu email addresses (Pro plan drops to $6.67/month annually or $13.59/month). Annual billing provides 50% savings compared to monthly (Pro: $8.33/mo annual vs $16.99/mo, Business: $19.99/mo annual vs $30/mo). Enterprise customers can negotiate volume discounts, with some securing 50% off as reported by Vendr.

08 Does Otter.ai offer nonprofit or education pricing?

Yes, Otter.ai offers 20% off Pro Annual ($6.67/month vs $8.33/month) and Pro Monthly ($13.59/month vs $16.99/month) for individual students and teachers using a .edu email address. However, there is no specific nonprofit pricing disclosed, and institutional education pricing requires contacting Enterprise sales.

09 What's included in Otter.ai's enterprise plan?

Otter.ai Enterprise includes everything in Business plus: unlimited custom AI workflows, Otter Sales Notetaker, custom CRM/dialer integrations (Salesforce, HubSpot), Single Sign-On (SSO), HIPAA compliance, video replay for Zoom and Google Meet, domain capture, enterprise-grade security, and dedicated Customer Success Manager. Pricing is custom, typically $6,323-$35,000/year based on team size.

10 How does Otter.ai billing work?

Otter.ai bills per user on monthly or annual basis. Annual plans save approximately 50% compared to monthly. When you hit your minute cap, you must upgrade mid-cycle (prorated billing) or wait until next month - there are no overage charges. Enterprise plans include a standard 7% annual price increase and automatic renewal cannot be removed from contracts.

11 Can I negotiate Otter.ai pricing?

Yes, Otter.ai Enterprise pricing is highly negotiable. Vendr reports one company anchored at 50% discount for net new business closing in Q4. Standard terms include 7% annual uplift and automatic renewal. Best negotiation opportunities occur quarter-end/year-end. For Business plan, look for promotional pricing rather than negotiating, as pricing is standardized below Enterprise.

12 What happens if I exceed my Otter.ai plan limits?

On Basic (300 minutes) and Pro (1,200 minutes), you hit a hard cap and cannot transcribe until next month, OR you must upgrade mid-cycle with prorated billing. There are no overage charges available. Meetings longer than your per-meeting limit (30 min Basic, 90 min Pro, 4 hours Business) stop transcribing mid-meeting. The only way to get unlimited minutes is upgrading to Business or Enterprise.