Zoho Desk AI (Zia) Pricing 2026
Complete pricing guide with plans, hidden costs, and cost analysis
Zoho Desk AI (Zia) pricing: free plan, Express $7, Standard $14, Professional $23, Enterprise $40/user/mo, billed annually.
Are you Zoho Desk AI (Zia)? Claim this profile
All Zoho Desk AI (Zia) Plans & Pricing
Prices unverified — last checked Oct 21, 2026
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Express | Annual billing only | $7 /user/monthbilled annually$84/year total | Not specified |
| Not re-verified · catalog record from October 2026
Get this price at Zoho Desk AI (Zia) →
| |||
| Standard | Annual billing only | $14 /user/monthbilled annually$168/year total | Not specified |
| Not re-verified · catalog record from October 2026
Get this price at Zoho Desk AI (Zia) →
| |||
| Professional | Annual billing only | $23 /user/monthbilled annually$276/year total | Not specified |
| Not re-verified · catalog record from October 2026
Get this price at Zoho Desk AI (Zia) →
| |||
| Enterprise | Annual billing only | $40 /user/monthbilled annually$480/year total | Not specified |
| Not re-verified · catalog record from October 2026
Get this price at Zoho Desk AI (Zia) →
| |||
| Free Edition | Free | Free | Not specified |
| Not re-verified · catalog record from October 2026
Get this price at Zoho Desk AI (Zia) →
| |||
View all features by plan (compare side-by-side)
Express
Standard
Professional
Enterprise
Free Edition
Track Zoho Desk AI (Zia) pricing
Get an email when Zoho Desk AI (Zia)'s pricing changes — plus the weekly SaaS Price Watch: verified price changes and deals across 3,000+ products. One-click unsubscribe.
You're on the list — first digest lands Tuesday.
List price by tier (annualized, per seat)
Per-seat list price across Zoho Desk AI (Zia)'s plans, annualized. Custom-priced tiers show a hatched bar.
Zoho Desk AI (Zia) costs Free to $40 per user/month as of November 2026, with 5 plans available including a free tier. Plans: Express at $7/user/month (billed annually), Standard at $14/user/month (billed annually), Professional at $23/user/month (billed annually), Enterprise at $40/user/month (billed annually), and Free Edition (free). Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Zoho Desk AI (Zia) offers 5 pricing tiers: Express, Standard, Professional, Enterprise, Free Edition. A free plan is available. Paid plans include Express at $7/user/month (billed annually), Standard at $14/user/month (billed annually), Professional at $23/user/month (billed annually).
Compared to other ai customer support software, Zoho Desk AI (Zia) is positioned at the budget-friendly price point.
- 3 documented hidden costs beyond list price
- G2 rating: 4 out of 5 from 27 reviews (as of Jul 2026)
How much does Zoho Desk AI (Zia) cost?
Zoho Desk AI (Zia) Pricing Overview
Zoho Desk AI (Zia) has 5 pricing plans, including a free tier. Paid plans range from $7 to $40/user/month. The Express plan costs $7/user/month (billed annually). The Standard plan costs $14/user/month (billed annually). The Professional plan costs $23/user/month (billed annually). The Enterprise plan costs $40/user/month (billed annually). The Free Edition plan is free.
There are at least 3 documented hidden costs beyond Zoho Desk AI (Zia)'s list price, including implementation, training, and add-on fees.
This pricing was last verified in October 21, 2026 from 1 independent source.
Zoho Desk AI (Zia) offers multiple pricing tiers to suit different needs. The Free Edition is available at no cost. Paid plans are priced per user per month when billed annually.
How Zoho Desk AI (Zia) Pricing Compares
Compare Zoho Desk AI (Zia) pricing against top alternatives in AI Customer Support.
Compare Zoho Desk AI (Zia) vs Alternatives
Before committing to Zoho Desk AI (Zia), compare pricing with these 3 alternatives in the same category.
What Companies Actually Pay for Zoho Desk AI (Zia)
How Zoho Desk AI (Zia) Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| Zoho Desk AI (Zia) | Free | $40/user/month |
| Ada | Custom | Custom |
| Forethought | Custom | Custom |
| Freshdesk Freddy AI | Free | $89/agent/month |
| Intercom Fin | $0.99 per resolution | $0.99 per resolution |
| Kustomer | $89/user/month or per conversation | $179/user/month or per conversation |
Zoho Desk AI (Zia) Contract Terms
Zoho Desk AI (Zia) contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.
How to Negotiate Zoho Desk AI (Zia) Pricing
Zoho Desk AI (Zia) contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.
General negotiation advice from Zoho emphasizes preparation and a collaborative approach.
industry analysisZoho Desk AI (Zia) Pricing FAQ
01 What is the cheapest paid plan?
The Express plan is the cheapest paid plan, costing $7.00 per user per month when billed annually.
02 Are there any free options available?
Yes, Zoho Desk AI (Zia) offers a Free Edition.
03 What are the annual pricing options?
Annual billing is available for Express at $7.00 per user per month, Standard at $14.00 per user per month, Professional at $23.00 per user per month, and Enterprise at $40.00 per user per month.
Is this pricing incorrect? — we'll verify and update it.