GitHub Copilot Reviews (2026): What Users Say About Price and Value

GitHub Copilot third-party review ratings (as of 2026-03-04): Trustpilot 1.5 out of 5 from 25 reviews; TrustRadius 8.5 out of 10 from 4 reviews. G2: not available. The Trustpilot and TrustRadius figures each rest on fewer than 50 reviews, a small sample. Platforms use different scales and reviewer pools, so CostBench reports each figure as published and does not combine them into a single score.

Ratings by platform

Platform	Rating	Reviews
Trustpilot	1.5 out of 5	25 small sample
TrustRadius	8.5 out of 10	4 small sample
G2	not available	not available

As recorded by CostBench on 2026-03-04. Each figure is the platform's own published rating on its own scale (Trustpilot and G2 out of 5, TrustRadius out of 10). Ratings move; check the platform for the current figure. CostBench does not compute a combined score.

Recurring complaints

Summarized themes from third-party reviews, as of 2026-03-04. These are CostBench summaries of what reviewers raise repeatedly, not direct quotes or a measure of how common each issue is.

Trial billing - charged immediately despite 30-day free trial promise
Zero customer support response to tickets
Service stops working after payment with no resolution
Extremely difficult subscription management UI
Account access issues after billing errors

What reviewers wrote

Short excerpts from individual third-party reviews and comments, with source and date. Excerpts ending in … are truncated. Individual reviews are anecdotes, not a representative sample.

“THE UX OF github payments/subscription IS TERRIBLE!!! how can it be that I'm so uninformed of where/how my money is going to with github??? I feel insulted as a user... I asked one of our developers with 15+yrs exp with github to help me…”

Trustpilot review · 2026-01-26 ·Topic: Subscription Management Complexity
“They charged for a one month trial after few hours of use despite they're offering 30 day free trial.”

Trustpilot review · 2026-01-22 ·Topic: Trial Billing Issues
“Supposed to get 30 days free but was charged straightaway”

Trustpilot review · 2026-01-05 ·Topic: Trial Billing Issues
“I subscribed to GitHub Copilot Pro with an annual plan in June, but my service stopped working. I opened a support ticket over a month ago and never received any response.”

Trustpilot review · 2025-09-30 ·Topic: Non-Functional Service Without Support

GitHub Copilot pricing, for context

Value complaints are easier to judge against the list price. Current plans, last verified Oct 10, 2026:

Plan	Monthly	Annual	Best For
Free completions: 2000chat_agent: limited (credit-based)	Free	Free	Developers getting started with AI coding assistance
Verified pricing · last checked October 2026 · 4 sources Get this price at GitHub Copilot →
What's included at Free Best for: Developers getting started with AI coding assistance 2,000 code completions per month Access to Haiku 4.5, GPT-5 mini, and more Copilot CLI Agent mode in supported editors MCP server integration Community support Limits completions2000 chat_agentlimited (credit-based)
Pro ai_credits_monthly: 15	$10 /user/month	Not published	Individual professional developers doing everyday coding with agents
Verified pricing · last checked October 2026 · 4 sources Get this price at GitHub Copilot →
What's included at Pro Best for: Individual professional developers doing everyday coding with agents Unlimited code completions and next edit suggestions Cloud agent and code review access Access to 3rd-party agents (Claude Code and Codex) Model selection across all supported models $15/month GitHub AI Credits (base $10 + $5 flex allotment) Copilot CLI with agent delegation App modernization for Java and .NET Limits ai_credits_monthly15
Pro+ ai_credits_monthly: 70	$39 /user/month	Not published	Power users and developers needing top-tier AI models and higher usage
Verified pricing · last checked October 2026 · 4 sources Get this price at GitHub Copilot →
What's included at Pro+ Best for: Power users and developers needing top-tier AI models and higher usage Everything in Pro Access to all premium models including Claude Opus and frontier models Audit logs 4x+ included usage compared to Pro $70/month GitHub AI Credits (base $39 + $31 flex allotment) Delegate tasks to third-party coding agents (Claude Code, Codex) Limits ai_credits_monthly70
Max ai_credits_monthly: 200	$100 /user/month	Not published	High-volume agent workflows and teams requiring sustained AI usage
Verified pricing · last checked October 2026 · 4 sources Get this price at GitHub Copilot →
What's included at Max Best for: High-volume agent workflows and teams requiring sustained AI usage Everything in Pro+ Priority access to new models and features 2.9x+ included usage compared to Pro+ $200/month GitHub AI Credits (base $100 + $100 flex allotment) Sustained high-volume agent workflows Limits ai_credits_monthly200
Business ai_credits_monthly: 15	$19 /user/month	Not published	Companies managing Copilot seats centrally
Verified pricing · last checked October 2026 · 4 sources Get this price at GitHub Copilot →
What's included at Business Best for: Companies managing Copilot seats centrally $19 per granted seat per month 1,900 AI credits per user per month Organization policy and seat management Limits ai_credits_monthly15
Enterprise ai_credits_monthly: 15	$39 /user/month	Not published	Enterprises standardizing on GitHub Enterprise
Verified pricing · last checked October 2026 · 4 sources Get this price at GitHub Copilot →
What's included at Enterprise Best for: Enterprises standardizing on GitHub Enterprise $39 per granted seat per month 3,900 AI credits per user per month Enterprise administration on GitHub Enterprise Limits ai_credits_monthly15

01 What rating do GitHub Copilot reviews give it?

Trustpilot: 1.5 out of 5 from 25 reviews; TrustRadius: 8.5 out of 10 from 4 reviews (as of 2026-03-04). G2: not available. These are the platforms' own published figures; CostBench does not compute a combined rating.

02 What do GitHub Copilot users complain about most?

Recurring themes summarized from third-party reviews (as of 2026-03-04): Trial billing - charged immediately despite 30-day free trial promise; Zero customer support response to tickets; Service stops working after payment with no resolution; Extremely difficult subscription management UI; Account access issues after billing errors.

03 Does CostBench give GitHub Copilot its own review score?

No. CostBench reports each third-party platform's rating as published, with its review count and the date it was checked, and does not blend them into a CostBench score. Platforms use different scales (Trustpilot and G2 out of 5, TrustRadius out of 10) and draw on different reviewers.