Quick Answer
Last verified:

Chatbase pricing varies by team size and features, ranging from $1 to $384 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 1 pricing pages and reviews
+40-60% above list price

Hidden Costs Breakdown

1

Credit-based pricing creates unpredictable costs: Advanced AI models like GPT-4 consume 20 credits per response while GPT-4o Mini uses 10 credits -- a high-traffic bot using GPT-4 will exhaust the Pro plan's 40,000 credits in just 2,000 conversations, forcing expensive overages at $12-14 per 1,000 credits

2

Remove branding costs $39-199/month: The 'Powered by Chatbase' badge appears on all plans -- removing it costs $39/month on Standard and Pro, or up to $199/month depending on tier, nearly the price of an entire Standard plan subscription

3

Custom domain is a paid add-on at $59/month: Even on the Standard plan ($150/month), using a custom domain for your chatbot costs an additional $59/month, bringing the effective cost to $209/month -- competitors like Botpress include this in their plans

4

Auto-recharge credits at premium rates: When credits run out, auto-recharge kicks in at $14 per 1,000 credits (or $12/1,000 as a manual add-on), which is significantly more expensive per-credit than what's included in plan pricing

5

Extra AI agents cost $7/month each: All plans cap the number of AI agents (1 on Hobby, 2 on Standard, 3 on Pro) -- adding more costs $7/agent/month, which adds up quickly for businesses needing specialized bots for different departments

6

No free trial for paid features: Chatbase does not offer a free trial of premium features -- you must commit to a paid plan to test advanced models, integrations, and AI Actions, making it harder to evaluate before purchasing

Example: True Cost for 25 Users

License (25 × $20 × 12) $6,000/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$1,200/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Year 1 Total $34,000–$69,600
That's 1.8–2.5× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Chatbase?

Beyond the license fee, budget for implementation ($5K-$100K+), training ($500-$2K per user), premium support (15-20% of license), and admin costs. Most companies see 40-60% higher total cost than the listed price.

02 Does Chatbase charge for implementation?

Chatbase doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Chatbase support cost?

Basic support is included, but premium support (faster response times, 24/7 availability) typically adds 15-20% to your annual contract. This can be thousands of dollars per year for larger deployments.

04 Are there storage costs with Chatbase?

Most Chatbase plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Chatbase?

Many features marketed as part of Chatbase are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

Get a complete Chatbase cost breakdown

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