Quick Answer
Last verified:

Chatbase pricing varies by team size and features, ranging from $1 to $384 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training
Last verified: February 2026 | Sources: 1 pricing pages and reviews
Freemium plan type
Freemium

Chatbase offers a freemium model with limited features; upgrade to unlock more.

What's Included in the Free Plan

  • 1 AI agent (chatbot)
  • 50 message credits per month
  • 400,000 character training data limit
  • 10 training links
  • Embed on unlimited websites
  • Basic AI models (GPT-4o Mini)
  • Community support

What's NOT Included (Paid Only)

  • 1 AI agent
  • 1,500 message credits per month
  • 11,000,000 character training data limit
  • Unlimited training links
  • 5 AI Actions per chatbot
  • API access
  • Integrations (Slack, WhatsApp, etc.)
  • Basic analytics
  • Advanced AI models (GPT-4, Claude)

Free Plan Limits

Limit Free Plan Paid Plans
AI Agents 1
Message Credits 50/month
Training Data 400,000 characters
Training Links 10
AI Models GPT-4o Mini only
Inactivity Deletion 14 days

You'll Need to Upgrade When...

  • You exceed the user limit
  • You need features like 1 AI agent or 1,500 message credits per month
  • You require premium support or SLA guarantees
  • You need to remove branding or watermarks
  • You need advanced integrations or API access

Hidden Restrictions on Free Plan

  • ! Chatbase branding may appear on your content or communications
  • ! Support is limited to community forums or email with longer response times
  • ! Export options may be restricted or include watermarks
  • ! API access is typically limited or not available
  • ! Advanced reporting and analytics require paid plans

Free vs Paid: Which Do You Need?

Free Plan is Enough If...

  • You're an individual or very small team
  • You need only basic features
  • You don't mind usage limits
  • Branding on output is acceptable
  • Community support is sufficient

Free vs Hobby Plan Comparison

Free $0
Features 7 included 9+ included
Support Community/Email Priority Support
Branding Chatbase branding Your branding
Best For Testing chatbot ideas or building a simple FAQ bot with minimal traffic Individuals and small businesses deploying a single AI chatbot with moderate traffic

Frequently Asked Questions

01 Is Chatbase free?

Yes, Chatbase offers a freemium plan with 7 core features included. However, there are limits on ai agents, message credits that may require upgrading.

02 What's included in Chatbase's free plan?

Chatbase's free plan includes: 1 AI agent (chatbot), 50 message credits per month, 400,000 character training data limit, 10 training links, Embed on unlimited websites, and 2 more features. Key limits include AI Agents: 1, Message Credits: 50/month, Training Data: 400,000 characters.

03 What's NOT included in Chatbase's free plan?

The free plan excludes: 1 AI agent, 1,500 message credits per month, 11,000,000 character training data limit, Unlimited training links, 5 AI Actions per chatbot. You'll also have Chatbase branding and limited support options.

04 When should I upgrade from Chatbase's free plan?

Consider upgrading when: you hit user or storage limits, need features like 1 AI agent or 1,500 message credits per month, require premium support, or want to remove branding. The cheapest paid plan starts at $40/month.

05 Is Chatbase's free plan really free forever?

Yes, Chatbase's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.

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