Carbonite vs Rubrik Pricing | Costbench
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25 seats

Carbonite vs Rubrik

Backup & Recovery pricing comparison · 2026

Carbonite pricing ranges from $4.91–$83.33/month, while Rubrik uses custom pricing.

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Compare
2 products · Backup & Recovery
Side-by-side · live
Carbonite
Carbonite, now owned by OpenText, provides cloud backup solutions for consumers and small
verified 15d ago
$600 $900
View pricing →
Rubrik
Rubrik uses enterprise custom pricing with no publicly listed tiers or price points.
$600 $900
View pricing →
Verdict · Vendr median · year 1
Carbonite saves $300 vs Rubrik · 25 seats
Cheapest $600
Spread 33%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Safe Plus
$2.1K/yr
year 1 license · $7/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$600/yr
Vendr · n=47
Median annual
$900/yr
Vendr · n=14
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 21 sourced facts
16 hidden-cost · 3 contract · Vendr median · 1 review platform
Last verified 2w ago
Confidence Medium confidence
Sources 7 sourced facts
4 hidden-cost · 2 contract · Vendr median
Last verified —
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Large Files Automatically Excluded from Backup
    Complete data loss for files above size threshold
    3 sources
  • Single Computer and Drive Coverage Limitation
    $4.91-$24/month per additional computer requiring backup
    2 sources
  • Intentional Restore Speed Throttling
    20-40% of license costs in lost productivity; may require purchasing alternative recovery solutions
    4 sources
  • NAS Device Backup Requires Expensive Server Plan Upgrade
    $50-$83.33/month for server plan if NAS backup is required
    1 source
  • Strict 30-Day Refund Window on Multi-Year Subscriptions
    $58-$300 in unrecoverable prepaid subscription costs depending on plan and term length
    2 sources
3 documented
  • Cloud Egress Charges for Data Integrity Checks
    10% of ingested data volume in monthly egress fees
    1 source
  • Agent-Based Licensing for Clustered Workloads
    Additional per-workload licensing beyond base cost
    1 source
  • Steep Price Escalation Over Time
    100-200% price increases at renewal
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Carbonite
Rubrik
Auto-renewal
Yes
—
Cancellation
30-day refund window from purchase date; cancellation requires contacting support directly with no self-service path
—
Commitment
✓ Annual for personal plans (Safe Basic, Safe Plus, Safe Prime); monthly available for business plans
Typically 3 years
Price escalation
No published price escalation schedule; multiple long-term users report consistent annual price increases over multi-year subscriptions
Significant price increases reported at renewal - users report 100-300% increases between contract periods
Can downgrade
—
—
Based on 5 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.5/5 (22)
Best for
Budget-conscious users needing basic unlimited backup for one computer
Watch out
Restore speeds intentionally throttled to 100-150KB/s, making full restores take months for large datasets
No public ratings yet
Watch out
Extremely high and rapidly increasing pricing
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Carbonite pricing
Discount programs →
Visit Rubrik pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Backup & Recovery

Carbonite

$4.91–$83.33
/month
6 plans
Full pricing breakdown →
VS
Backup & Recovery

Rubrik

Custom pricing
/month
1 plan
Full pricing breakdown →

Plan-by-Plan Pricing

Plan Carbonite Rubrik
Safe Basic $4.91 /month Custom
Safe Plus $6.99 /month —
Safe Prime $8.74 /month —
Safe Backup Pro $24 /month —
Safe Server Power $50 /month —
Safe Server Ultimate $83.33 /month —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Carbonite

7 scenarios
$71.99/year ($4.91/month)
Single Home Computer
$111.99/year ($6.99/month)
Home User with External Drive
$287.99/year
Small Office (10 computers)
base + storage if needed
See all 7 scenarios →

Rubrik

1 scenario
$460,000
Mid-Size Enterprise Deployment (150TB, 3-Year Term)
over 3 years ($153,000/year)

Market Intelligence

Carbonite

Median annual cost
$600
Based on
47 deals

Rubrik

Median annual cost
$900
Based on
14 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Carbonite 7 hidden costs

critical
Large Files Automatically Excluded from Backup Complete data loss for files above size threshold
medium
Single Computer and Drive Coverage Limitation $4.91-$24/month per additional computer requiring backup
critical
Intentional Restore Speed Throttling 20-40% of license costs in lost productivity; may require purchasing alternative recovery solutions
high
NAS Device Backup Requires Expensive Server Plan Upgrade $50-$83.33/month for server plan if NAS backup is required
high
Strict 30-Day Refund Window on Multi-Year Subscriptions $58-$300 in unrecoverable prepaid subscription costs depending on plan and term length
See all Carbonite hidden costs →

Rubrik 3 hidden costs

high
Cloud Egress Charges for Data Integrity Checks 10% of ingested data volume in monthly egress fees
medium
Agent-Based Licensing for Clustered Workloads Additional per-workload licensing beyond base cost
critical
Steep Price Escalation Over Time 100-200% price increases at renewal
See all Rubrik hidden costs →

Contract Terms

Term Carbonite Rubrik
Auto-renewal Yes —
Cancellation 30-day refund window from purchase date; cancellation requires contacting support directly with no self-service path —
Minimum commitment Annual for personal plans (Safe Basic, Safe Plus, Safe Prime); monthly available for business plans Typically 3 years
Price escalation No published price escalation schedule; multiple long-term users report consistent annual price increases over multi-year subscriptions Significant price increases reported at renewal - users report 100-300% increases between contract periods

Continue researching

Carbonite

Rubrik

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