Quick Answer
Last verified:
High confidence

Reputation.com costs $80 to $150 per month as of March 2026. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
Last verified: | Sources: 9 pricing pages and reviews
+70% above list price

Reputation.com true cost runs 70% above the listed $80-$150/month price as of March 2026. For a 25-person team, expect ~$58,650 in year-one costs vs the $34,500 base license. Key hidden costs: integration setup and maintenance issues, platform reliability issues. Verified from 9 sources by CostBench.

Hidden Costs Breakdown

1

Integration Setup and Maintenance Issues

high integration

Multiple users report ongoing integration problems that require significant time investment and support engagement to resolve, with some issues persisting for 6+ months.

trustpilot

We have been battling with Reputation.com to setup a survey system for our communities for over 6 months and still do not have any resolve.

trustpilot

I am thoroughly disappointed with the Reputation customer services and integration team. Despite the system's great reporting features, the constant issues with integrations have overshadowed any positives.

2

Platform Reliability Issues

medium support

Daily glitches and functionality problems including filtering, post boosting, and incomplete data reporting. No weekend support available when issues occur.

trustradius

Almost Daily glitches. Functions that are displayed do not function properly such as filtering. Lack of weekend support. No proactive approach when there are issues.

trustpilot

It's hard to manage your reputation score with incomplete data coming from its platform.

Example: True Cost for 25 Users

License (25 × $115 × 12) $34,500/yr
Integration Setup and Maintenance Issues +10-20% of license costs
Platform Reliability Issues +5-10% of license costs
Estimated Year 1 Total ~$58,650
That's roughly 1.7× the advertised license price. The median Reputation.com contract is $14,000/yr across 5 Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Reputation.com?

Beyond the license fee, budget for: Integration Setup and Maintenance Issues (10-20% of license costs); Platform Reliability Issues (5-10% of license costs). Total ownership typically runs 70% higher than the listed price.

02 Does Reputation.com charge for implementation?

Reputation.com doesn't include implementation in the license cost. Implementation is typically done by partners and costs range from $5,000 for basic setup to $100,000+ for enterprise deployments with customization.

03 How much does Reputation.com support cost?

Daily glitches and functionality problems including filtering, post boosting, and incomplete data reporting. No weekend support available when issues occur. Estimated impact: 5-10% of license costs.

04 Are there overage or storage costs with Reputation.com?

Most Reputation.com plans include limited storage. Once you exceed the included amount, you'll pay overage fees which can range from $50-$500+ per month depending on data volume.

05 What add-ons cost extra with Reputation.com?

Many features marketed as part of Reputation.com are actually add-ons: advanced reporting, API access, integrations, and specialized modules. Each can add $10-$100+ per user per month.

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